2021 Jeep Wrangler: seat belt won't latch or retract

Filed Jul 16, 2025 · Engine, Seat belts · GA

From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 27, 2024 · Seat belts · AZ

Seat belt pretensioner failed at less than 34,000 miles. Will not lock or retract

Filed Mar 7, 2023 · Airbags, Seat belts · NY · crash · 1 injury

In front collision seatbelt did not properly lock from shoulder attachment, causing driver to smack their face on the steering wheel. Also, airbags did not deploy.

Filed Jan 23, 2023 · NV

After entering the highway and going 60MPH+ the vehicle began shaking like crazy. I thought maybe it was road construction causing the shaking. I switched lanes but the shaking continued. I slowed down and it stopped. I sped back up again over 60MPH and it continued. The seat belt locked so that I could barely move. After a search online, this is being categorized as “death wobble” and it’s stated it occurs once the car has a certain amount of miles. Despite this, I don’t see a recall for it. Since this happens only at a high rate of speed, it seems very unsafe and people should be warned.

Filed Mar 24, 2021 · Airbags, Seat belts · 3,000 miles · LA · crash

A car came into my son's lane. To avoid a head on collision, he veered right and went head on with a guardrail. Air bags did not deploy and the seatbelt did not lock. He was on hwy 1090. We find out tomorrow if the jeep will be totaled because it has frame damage. The jeep dealership that has the jeep right now could not tell us why the air bags did not deploy and the seat belt did nothing lock.*dt*jb