I am filing this safety complaint regarding my 2021 Jeep Wrangler Unlimited Sahara Altitude. The vehicle is experiencing a fuel gauge/fuel reading malfunction. The gauge does not accurately reflect the amount of fuel in the vehicle, which creates a serious safety concern because the vehicle may run out of fuel unexpectedly while being operated on public roads. This defect places me and other drivers at risk, especially if the vehicle stalls in traffic, on a highway, or in an unsafe location. I am requesting that the federal safety agency review this issue as a potential safety defect.
2021 Jeep Wrangler: wrong fuel gauge reading
5 of the 962 complaints about the 2021 Jeep Wrangler describe wrong fuel gauge reading.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Wrong fuel gauge reading by model year
What owners say
The 3.5-inch instrument panel cluster (IPC) in my Jeep has completely failed and gone blank. This is the exact safety defect described in the federal safety agency Campaign Number 24V652 (FCA Recall 30B). Because the screen is completely blank, I am entirely unable to see critical safety information while driving, including my speedometer, fuel gauge, and warning lights, which significantly increases the risk of a crash. Despite my vehicle experiencing the exact internal short circuit defect outlined in the official recall report, my vehicle is being excluded from free repairs because the manufacturer narrowed the scope based on the vehicle's "time in service." A local Jeep dealership has diagnosed the vehicle and confirmed the cluster needs to be replaced, but quoted me out-of-pocket costs to fix it. I believe the parameters for Recall 24V652 are dangerously narrow and need to be expanded to include my vehicle, as the defective component is actively failing and posing a hazard on the road.
Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind because of a known defect in Jeep instrument clusters (the federal safety agency report 24V652000) between 2020-and 2024. Recall 30b was used to narrowly target other jeeps...but mine somehow does not qualify meaning it is my problem...though it is a well enough known issue that they have a recall on other instrument clusters just failing. As we know from Fight Club they have no intent to do recalls on anything other than the least cost to themselves: “Wherever I'm going, I'll be there to apply the formula. I'll keep the secret intact. It's simple arithmetic. It's a story problem. If a new car built by my company leaves Chicago traveling west at 60 miles per hour, and the rear differential locks up, and the car crashes and burns with everyone trapped inside, does my company initiate a recall? You take the population of vehicles in the field (A) and multiple it by the probable rate of failure (B), then multiply the result by the average cost of an out-of-court settlement (C). A times B times C equals X. This is what it will cost if we don't initiate a recall. If X is greater than the cost of a recall, we recall the cars and no one gets hurt. If X is less than the cost of a recall, then we don't recall.” ― [XXX] lub [XXX] I [XXX] (B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2021 Jeep Wrangler Rubicon 392 with the 6.4L engine (VIN: [XXX] ). The vehicle has a dangerous condition where the engine stalls unexpectedly when the fuel level is approximately 1/4 tank or lower and the vehicle is traveling downhill. When the vehicle is positioned on a decline or downhill slope, the engine suddenly shuts off without warning. This appears to be fuel starvation on decline when the fuel level is below approximately 1/4 tank, resulting in engine stall and loss of power steering and braking assist after stall. This has occurred multiple times and creates a significant risk of crash due to the sudden loss of engine power and reduced steering and braking assistance while the vehicle is in motion. The issue is particularly concerning when descending hills or driving on angled terrain. The vehicle was taken to an authorized dealership (Carvana Jeep San Diego) where technicians determined the likely cause is a defective fuel pump module associated with the Wrangler Rubicon 392 6.4L fuel pump module. However, the dealership informed me the replacement fuel pump module is currently on national backorder from the manufacturer (Stellantis/Jeep). They stated there is no confirmed availability date and that many vehicles may be waiting for the same component. My vehicle has been awaiting repair for approximately four months due to the unavailable fuel pump module. Because the vehicle can stall unexpectedly while traveling downhill, this defect presents an ongoing safety hazard and potential risk of crash. This complaint is being submitted so the issue can be evaluated as a potential safety defect involving fuel delivery failure, fuel pump module malfunction, and engine stall under low fuel conditions in the Jeep Wrangler Rubicon 392. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The gas indicator indicated that I had 35 miles left to empty, it showed an eighth of a tank still available but completely shut down on me on the freeway. The car completely shut down to the point that I was not even able to pop it in neutral to help roll it to a safer place further off the highway. Fine, the gas gauge is wrong, but not being able to put it in neutral for my own safety and the safety of others is unacceptable.
Service bulletins that may apply
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Tube - fuel injector supply & gasket - none
- Check Engine Light On, P0CA6-00 Hybrid/EV Battery Charging Current High
- Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates
- No Start, Service Hybrid Electric Cluster Message, Turtle Warning Lamp On
- BEV/Hybrid
Related recalls
Fuel system, diesel: delivery: fuel pump
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
- Risk
- Fuel pump failure can result in an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 01A.
Recall number 23V263000 · Recall details
Questions about the 2021 Jeep Wrangler fuel gauge
Is wrong fuel gauge reading a common problem on the 2021 Jeep Wrangler?
5 of 962 owner complaints about the 2021 Jeep Wrangler (1%) mention wrong fuel gauge reading. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2021 Jeep Wrangler?
There is 1 recall and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Jeep Wrangler
Check engine light 82Loss of power 75Stalling 43Fire or smoke 34Overheating 32Warning lights 26Jerking 24Pulling 23Power steering loss 21Won't start 21Fuel pump 17Backup camera 16Ball joint 16Adaptive cruise 12Hesitation 12Engine failure 11Shudder 10Won't shift 10ABS 8No deployment 8Grinding brakes 7Steering lock-up 6Sudden acceleration 6Collision warning 5Knocking 5Fuel leak 5Harsh shifting 5Seat belt 5Start-stop 5Wipers 5
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