The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.
2021 Jeep Wrangler: backup camera failure
16 of the 962 complaints about the 2021 Jeep Wrangler describe backup camera failure.
- owner complaints
- 16
- of this car's complaints
- 2%
- typical mileage
- 300
- recalls
- 3
Is there a fix? There are 3 recalls and 259 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.
The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.
I have been having random issues with my backup camera on my vehicle and noticed the recall only includes 2024 yrs. I have reported this to my dealership as early as right after purchase in Dec of 2021. I have had the vehicle for 3yrs and it the back up camera stops working randomly at minimum once a month and probably more often than that. My dealership every time I take in for service cant find any issues but now that there is a recall I would like to be included in it.
On occasion, when I put my vehicle in reverse the backup camera displays a black image in violation of the requirements of FMVSS 1111. There are no obstruction on the camera. This is available for inspection if necessary. I have taken it to the manufacturer but due to the intermittent nature they are not able to reproduce the event. I was not able to use the required safety feature to back out of a parking space into a busy street. I have a video of this display not activating correctly.
Backup camera not working (intermittent). There are times when the backup camera just gives a black screen. This is a safety issue as we can't then see what person or thing may be behind us. This can cause great damage or injury to ourselves and others. The dealership looked at the issue twice, but could not get it to malfunction, and so had no idea how to repair it.
Stellantis just issued recall for backup camera - believe my Wrangler is experiencing the same issue - sometime the screen is black and other time the lines are missing when backing up. This is an intermittent issue. Was sure that my car would have been part of the recall when I saw info on news but was surprised it was not.
Backup camera will periodically go black on screen when putting the vehicle into reverse. It had been replaced once under warranty after a certified dealer found it to be “defective” upon inspection. Problem persists even after replacement.
I purchased this vehicle new and over the past 12 months, the back-up camera and stereo has stopped working four times. It usually fixes itself after a day or so, but this time it has been 3 days and it still will not work.
The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.
The backup camera does not work at different times. Local dealership said it was a common issue and should resolve itself in an hour.
Within a few days of buying it brand new off the lot the back up camera quit displaying the line assist intermittently when vehicle is placed in reverse. We had it reset at the dealership. The issue continued. A few weeks later the back up camera is now failing to display any picture and appears as a black screen when vehicle is in reverse. This happens when vehicle is stationary and put into reverse to back up. It continues even if you attempt to put it back in park and then reverse again.
Service bulletins that may apply
- Emission recall – north america
- Emissions Recall 16C
- Emission recall – north america
- Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Motor - blower with wheel
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 6, 2025. Vehicles that were previously recalled for the same issue under the federal safety agency Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall number 25V741000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by the federal safety agency Recall 24V‑720.
Recall number 23V787000 · Recall details
Questions about the 2021 Jeep Wrangler backup camera
Is backup camera failure a common problem on the 2021 Jeep Wrangler?
16 of 962 owner complaints about the 2021 Jeep Wrangler (2%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2021 Jeep Wrangler?
There are 3 recalls and 259 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Jeep Wrangler
Check engine light 82Loss of power 75Stalling 43Fire or smoke 34Overheating 32Warning lights 26Jerking 24Pulling 23Power steering loss 21Won't start 21Fuel pump 17Ball joint 16Adaptive cruise 12Hesitation 12Engine failure 11Shudder 10Won't shift 10ABS 8No deployment 8Grinding brakes 7Steering lock-up 6Sudden acceleration 6Collision warning 5Knocking 5Fuel gauge 5Fuel leak 5Harsh shifting 5Seat belt 5Start-stop 5Wipers 5
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