Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.
2019 Jeep Wrangler: backup camera failure
6 of the 749 complaints about the 2019 Jeep Wrangler describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 181 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with the federal safety agency. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.
The Uconnect Radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting.
Back up camera black screen when in reverse. Back camera failing
Uconnect 8.4 GPS and elevation inop intermittently. In the middle of anywhere. No pattern. City, country, etc. Outside temp inop once at 40 to 60 f backup camera negative coloring/black intermittent. All seem to reset after a day.
Service bulletins that may apply
- Emission recall – north america
- D-26-17 (XZ1)
- ID-26-37 (XZ1)
- Emissions Recall 16C
- Emission recall – north america
- Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following:...
- Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Questions about the 2019 Jeep Wrangler backup camera
Is backup camera failure a common problem on the 2019 Jeep Wrangler?
6 of 749 owner complaints about the 2019 Jeep Wrangler (1%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Jeep Wrangler?
There is 1 recall and 181 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Jeep Wrangler
Pulling 111Power steering loss 44Check engine light 36ABS 34Loss of power 30Wipers 24Warning lights 23Fuel gauge 16Jerking 15Stalling 14Steering lock-up 14Won't shift 14Fire or smoke 12Won't start 10Engine failure 9Overheating 9Ball joint 8Screen failure 8Start-stop 6Shudder 5Slipping 5
VIN decoder
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