2019 Jeep Wrangler: loss of power steering

Filed Oct 12, 2026 · Brakes, Steering · OH

FCA US sent me a written warranty extension (15 years/150,000 miles) for the instrument panel cluster on my vehicle, covering a blank EVIC display with no digital speedometer, fuel level, temperature, odometer, or PRNDL. My vehicle has this condition intermittently. As I was traveling approximately 55 mph my power steering, antilock brakes, speedometer, fuel gauge, traction control, all-wheel drive, and emergency brake warning lights came on/off. I actually lost power steering and was unable to turn the vehicle off. I reached out to Jeep and advised them of this and that I received the letter for the instrument panel cluster XZ1 and I thought this was related. I read the letter to them word for word, and they had the dealership perform the recall on my clutch. I didn't know until all of the same things happened again and I checked the receipt to confirm the work performed. I reached out to Jeep the same day and that was more than a week ago. I now have a new service transmission light. My vehicle is not safe to drive and they still don't even know why I called. My case number with Jeep is 98166358.

Filed Aug 18, 2026 · Brakes, Electrical · TN

Check engine, ABS, Service Shifter suddenly pops up and the steering was hard to turn almost had an accident

Filed Jun 25, 2026 · Electrical, Steering · 82,000 miles · MN

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to the dealer, who replaced the wiring harness, but the failure persisted with the speedometer and fuel gauge fluctuating and the instrument panel icons flashing. Additionally, the vehicle was jerking and experienced a loss of power steering assist while driving. The vehicle was jumpstarted. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Filed May 5, 2026 · Electrical, Steering · DE

What component or system failed or malfunctioned, and is it available for inspection upon request? After diagnostics of multiple 'no communication' codes, it was determined that the CAN buss star connector was faulty. The part has been replaced, but is available for inspection. How was your safety or the safety of others put at risk? The malfunction caused repeated warning lights and loss of steering at unpredictable times. Luckily I was always able to put on my hazard lights and get out of the path of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a variety of warning lamps and messages over a period of 10-12 days, which would disappear after restarting the vehicle (restarting was necessary to get the steering working again). Messages such as traction control, auto on/off, and check engine light were a few different ones. They came and went so quickly it was hard to catch them all while I was focused on getting safely off the road.

Filed Dec 27, 2025 · Electrical, Steering · TX

Concern: Suspension, steering, and electrical system malfunction Description of the Problem: While driving at highway speeds (approximately 75 mph), the vehicle experiences a wiggling or unstable sensation in the suspension, making the car feel unsafe. At the same time, the steering wheel becomes stiff and difficult to turn. Additionally, a warning message appears stating “Service Shifter.” When this occurs, the electrical system freezes, affecting vehicle functions. This electrical malfunction lasts for 1 to 2 days, during which systems do not respond properly before eventually resetting on their own. Safety Concern: The suspension instability, loss of steering responsiveness, and electrical failure at high speeds present a serious safety risk to the driver and others on the road. Request: Requesting a full inspection of the suspension, steering system, shifter system, and electrical components, including any sensors or modules that may be causing these failures.

Filed Dec 10, 2025 · Steering · IL

Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. I believe my vehicle has an issue with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, however my VIN was excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. the federal safety agency investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, I believe once I take it in for service, Jeep will refuse to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request the federal safety agency investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers.

Filed Nov 28, 2025 · Steering · TN

I am filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sahara (VIN: [XXX] ) - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. DIAGNOSIS: A certified mechanic has diagnosed my vehicle with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, my VIN was arbitrarily excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. the federal safety agency investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, Jeep/Stellantis refuses to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request the federal safety agency investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers, and mandate a comprehensi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Filed Aug 19, 2025 · Electrical, Steering · WA

I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if the federal safety agency is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 17, 2025 · Engine, Steering · 111,000 miles · IN

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 70 MPH, the vehicle decelerated unintendedly and failed to exceed 40 MPH. Additionally, the vehicle lost power steering functionality and became difficult to steer. The contact stated that the vehicle later operated as needed; however, the failure recurred several times while driving. Several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 111,000.

Filed Jun 25, 2025 · Brakes, Electrical · CA

While driving I received random warnings on the dashboard: airbag failure, power steering failure, shift control failure, ABS failure. After the flashing of all those warning, I lost the power steering and the ability to shift from Drive to Neutral. My inability to steer the car and loss of speed put my passengers and myself at risk and the safety of cars driving on the opposite lane at risk as I was able only to make very wide turns. I took the car to the dealer and after about two weeks the mechanic narrowed down the problem to a failure of the ABS module and told me that that part is on backorder nation wide and may take over 3 months to come. I was advised to not drive the car or to drive at my own risk.

Filed Jun 18, 2025 · Brakes, Electrical · NY

Shortly after starting the vehicle and entering roadway, the power steering failed and shortly following an error came on regarding the ABS system. I was able to pull the vehicle over safely, restart and the issue seemed resolved in that use. Next day, shortly after starting vehicle, same errors occurred, but self corrected. The day after that, shortly after starting the vehicle, all systems on the front panel cycled through several error codes, when attempting to shut the vehicle off to restart it, the vehicle would not shut off. Using the standard transmission, I was able to create a stall situation, but the vehicle's electrical would not shut off. After removing the key fab, the electrical system kept activating power systems, even turning on the windshield wipers when the control was in the off position. After 20 minutes and several attempts I was finally able to get the system to completely shut off.

Filed Jun 16, 2025 · Transmission · 100,000 miles · FL

The contact owns a 2019 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact's husband noticed that the lights on the instrument panel were illuminated. The vehicle was taken to the dealer where it was diagnosed that the interlock brake system had failed and needed to be replaced; however, the part was not available. The contact stated that the failure persisted. The contact stated that on another occasion, while her husband was driving 25-30 MPH, the vehicle lost power steering functionality and the engine seized. The contact stated that the gear shifter failed to function as intended and there were several warning lights illuminated. The contact's husband was unable to pull over to the side of the road. A Police Officer assisted with traffic control. The vehicle was towed to the residence and then towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.