Since new Jeep has experienced "excess play in the steering" the Jeeps steering "wanders" and vehicle pulls to both the left and right. Steering wandering increases in hot temperatures and at higher speeds and becomes UNSAFE to operate the vehicle. When purchasing new, I noticed the "excess play in the steering", but was told by the Jeep salesperson that "that's how Jeeps drive" and "They do not drive like typical passenger vehicles". I did not take my Jeep in for service for this issue because the salesperson told me that this is how the vehicle is designed to drive. However, I recently found out that Jeep issued a Technical Service Bulletin #08-074-20 REV.B back on September 26, 2020 that addresses this issue of "excess play in the steering" and "wandering" and the TSB gives recommendations to fix the steering by installing a new and improved Steering Gear Box that is made from steel as opposed to aluminum. I took my Jeep into a Jeep dealership with regards to this issue. The Jeep dealership confirmed that I have the "old style" steering gearbox mentioned in Technical Service Bulletin #08-074-20 REV.B and recommended that I replace it with the new design as recommended by the TSB. I asked Jeep to repair by vehicle free of charge as this is a "known" issue on Jeep Wrangler JL 2018-2020 as described in the TSB, but Jeep refused to pay for the safetly modification to my steering, stating that I am "out of the warranty period". This is a KNOWN manufacture defect. Jeep installed inferior aluminum steering gear boxes on their Jeep Wrangler JL 2018-2020 and 2020 Jeep Gladiators and they have since upgraded that critical safety component to a "steel version." Jeep should without question issue a "recall" to fix all current Jeep owners 2018-2020 Wrangler JLs and 2020 Jeep Gladiators that have a faulty aluminum steering gear box and replace it with the upgraded steel version that fixes the "wandering steering" and "excess play in the steering".
2019 Jeep Wrangler: pulls to one side
111 of the 749 complaints about the 2019 Jeep Wrangler describe pulls to one side.
- owner complaints
- 111
- of this car's complaints
- 15%
- typical mileage
- 220
- recalls
- 1
Pulls to one side by model year
What owners say
The problem occurs in my 2019 Jeep Wrangler, suddenly, typically after hitting a small bump or uneven section of pavement at around 60–70 mph. The entire front end begins to shake violently, and the steering wheel jerks rapidly back and forth, making it extremely difficult to maintain control of the vehicle. The only way to stop the shaking is to brake hard and slow down below 50 mph, which creates a dangerous situation. This violent steering vibration causes loss of directional stability and could easily lead to an accident if it happens in traffic or during lane changes. The sensation is so severe that it feels as if the front suspension or wheels are coming loose. I brought my Jeep to Wallace Jeep in Stuart, Florida where the technicians confirmed steering instability but stated that the steering damper is covered but the steering gear is not covered under warranty. I also contacted Jeep Cares, case # [XXX], and was told that Jeep “does not have to cover” my vehicle, even though it falls directly within the affected 2018–2020 Wrangler JL range identified in the [XXX]. v. FCA US LLC class action settlement related to the Death Wobble. The dealership’s refusal contradicts Jeep’s own Technical Service Bulletin 08-074-20 REV. E (“Improved Steering Feel”), which addresses steering wander, pull, and excessive play by replacing the steering gear and updating the EHPS software — exactly the symptoms I’m experiencing. This is a serious safety issue that occurs without warning and has not been resolved through the repairs or coverage Jeep has offered. The manufacturer’s denial of responsibility despite a known defect leaves drivers at risk of losing control at highway speeds. I am requesting that the federal safety agency investigate and require Jeep/Stellantis to expand the recall or provide full coverage for all steering-related components contributing to this dangerous condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty
Significant play in the steering. Very noticeable at highway speeds, vehicle tended to wander and need a lot of steering input to track straight. Took it to the dealer, the replicated the problem. There is a bulletin # 08-003-21 REV A. The repair cost $1300. Seems like it should be a recall and covered by the manufacturer.
The steering on this vehicle has always seem to have a lack of input, just wonders about the lane. Driving it on a windy day is bordered on dangerous as the wind will push you around. The Jeep has a pull to the right and while you counter steer that and get a gust also pushing you left, you now are in the other lane. I was on I25 on a windy day fighting the steering and passed a 18 wheeler the dead air while next to the truck allows the Jeep to relax somewhat then the gust from the front of the truck pushed me into the next lane before I could correct nearly making contact with the car in that lane. If that car had not made an evasive maneuver we would have sure collided. As it turns out Jeep is aware of this issue and has a tsb (08-074-20 REV. B) to replace a poorly designed steering gear box but will only do so if the vehicle is under the 3/36 warranty. This Jeep has 47k miles, under no circumstances should a steering gear box be worn out at that mileage period. This should be a recall! Make these manufacturers spend some of the billions in profits and fix the junk they sell. Steering and brakes should be first on the list of things that get recalled.
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Steering very loose and vehicle wanders all over like wind is blowing you around. This has caused me to drift out of my lane and nearly colliding with others. Will being to dealer for evaluation. TSB is out for this issue.
Steering wanders. There is at least 2 inches of play in the steering and the Jeep has always had this issue since we purchased it. Driving down the road has aways been a bit like playing "ping pong" with the steering as you have to make slight steering corrections as the Jeep drifts left or right towards the lane lines. I recently lifted the jeep and put on slightly larger tires. This made the wandering and "ping pong" steering control a lot worse. I had the shop make some adjustments and they basically got everything back to where it was before - still playing ping pong as I drive, but now when I take an exit ramp, the traction control light will come on. There is a Jeep technical service bulletin out for this issue. As long as the lift is within specs, changing out the steering box and flashing the software apparently fixes the problem. How can excessive play in steering NOT BE A SAFETY ISSUE? How many accidents must there be, or God forbid, a death on the road, before the manufacturer has to fix this? The dealer wants to charge me $1400 to correct this issue, which they created my failing to design and manufacture a steering box that works properly with their vehicle. If I wanted to fix this myself and install the new steering box, I would have to buy a $10,000 software flash system if I want to make sure all the warning lights correlate to the actual driving characteristics of the vehicle. Very frustrating that I'm driving an "on the margin" vehicle with regards to safety and the manufacturer isn't willing to do the right thing and do a safety recall.
Took to the dealership for a few problems and one of them was loose or wandering steering, while warranty was still covered 3/36. Dealer stated "thats how a jeep drives" and did fix the other issues i also brought it in for. Only a few years later just after i cross 40,000 miles, I decide to plan a road trip but dont want the hassle of constant steering corrections on the trip. I notice while seaching the internet for aftermarket steering fixes that Jeep had a TSB for the exact same issue I have and others who were still under warranty were getting the new sterring components and loving their Jeep! I am still frustrated that the dealer says its no longer covered for me even though all the new models have the new steering components now. The TSB should have been communicated to owners to be able to safely handle their Jeep at highway speeds even in windy conditions. Instead I just dont drive it most of the time.
My Jeep wanders tremendously, at times it’s hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I’ve almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There’s no way to control the vehicle when this happens.
My 2019 rubicon from day 1 has had a dangerous wandering issue. It is very difficult to keep the vehicle on a straight track and sometimes to even stay in your lane. It is especially dangerous on the highway in windy conditions. Wrangler style jeeps are known for catching the wind however, with the wandering problem in the steering you tend to oversteer to compensate making the vehicle very difficult to control. I complained about this the first day I bought it new and was told that this is how jeeps are. I know how all vehicles are and where they cross the line with a safety issue. If you go on line and punch in jeep wandering issues there are literally thousands of post about this problem and it appears that jeep just ignores this safety issue. I wouldn't be taking the time to write this if it were just an inconvenience. This is a serious and dangerous problem. My wife has a 2019 jeep grand cherokee and it rides like a luxury car. She won;t even drive my rubicon because she is so scared of how it wanders. The steering wheel has to be constantly compensated back and forth to keep it in line. So much so that I worry some times that if there were a cop in back of me that he would think I was impaired the way the vehicle is always back and forth. I bought my 4 door 2019 rubicon brand new and it only has 21,000 miles on it now. No one should have to be afraid to drive a brand new vehicle with a safety issue like this and jeep should have fixed this obvious issue and not be ignoring it. Lets not wait till someone gets killed because of this issue. From the research I have done and hundreds of post I have read it appears this problem is limited to wrangler model jeeps. Please help!!
Vehicle has had serious issues with steering and systems connected to it. I have changed the steering dampner as well as teh steering geasr box. Vehicle wanders horibly, doesnt track well, and is cconstantly losing its alignment. Its issues have affected power loss, stability control and more. Its been in service many times now and I have zero confidence in its abilty to control this vehicle safely. There are many complaints on ths year related to steering and I am another. I can turn teh vehicle wheel more than 90 degrees with zero wheel movement.
Service bulletins that may apply
- FCA Caribbean Warranty Bulletin ID-23-10 Rev. A (XF1) Steering Damper – Select 2018
- Module - steering control & column
- Shimmy Felt In Front End
- Damper - none
- Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an...
- Warranty Bulletin D-23-09 Rev. A (XF1) Steering Damper – Select 2018
- Heated Steering Wheel Inoperative And Or Not Hot Enough.
- Loss Of Power Steering Assist
Related recalls
Steering
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
- Risk
- If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V29.
Recall number 19V201000 · Recall details
Questions about the 2019 Jeep Wrangler pulling
Is pulls to one side a common problem on the 2019 Jeep Wrangler?
111 of 749 owner complaints about the 2019 Jeep Wrangler (15%) mention pulls to one side. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Jeep Wrangler?
There is 1 recall and 47 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Jeep Wrangler
Power steering loss 44Check engine light 36ABS 34Loss of power 30Wipers 24Warning lights 23Fuel gauge 16Jerking 15Stalling 14Steering lock-up 14Won't shift 14Fire or smoke 12Won't start 10Engine failure 9Overheating 9Ball joint 8Screen failure 8Backup camera 6Start-stop 6Shudder 5Slipping 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Jeep Wrangler?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history