2019 Jeep Wrangler: ball joint or control arm failure

Filed Feb 23, 2024 · Steering, Suspension · IA

Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn’t do damper replacement without tie rod fix though. Didn’t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen’s in Des Moines, Iowa was the service department.

Filed Nov 4, 2023 · Steering, Suspension · TX

Driving 60+ miles you hit a bump and the truck starts shaking real bad the whole truck That the only way to make the vehicle stop from shaking is slowing down the speed to 30 mph or complete stop until it goes away the terrible shaking. I already reemplace many suspension parts like the track bar,tie rod and the drag link and still having that issue

Filed Apr 28, 2023 · Steering, Suspension · TX

I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.

Filed Mar 6, 2023 · Steering · CA

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at 50 MPH, the steering wheel was shaking significantly causing the contact to almost lose control of the vehicle. There was no warning light illuminated. The contact stated that the failure ceased upon depressing the brake pedal and coming to a stop. However, the failure reoccurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering damper and the tie rod needed to be replaced. The contact related the failure to an unknown recall that was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Sep 30, 2019 · Steering · 10 miles · VA

Brand new 2019 jeep jl wrangler rubicon. Has less than 700 miles; problem was noticeable immediately upon delivery of vehicle. Issue: steering has a "dead spot" when wheels are straight center. This dead spot is about 2 inches of play, and most noticeable when driving over 50 MPH. I have rough jeep in several times. V41 recall (steering damper) already completed, along with all steering components to include: steering box (ae); track bar; front bar; drag link; tie rod; socket drive (connects to pitman arm). Tire pressures checked and realigned. No change. Not sure where else to go now. Driving at freeway speeds is not safe! I constantly have to correct steering on straight sections (like a bowling ball going down alley with bumpers on sides). In other words, you have to over-correct to because jeep does not start to turn until past dead spot.

Filed Jul 31, 2019 · Steering · 25 miles · TX

The steering is very loose (lots of play), wanders back and forth in lane and is overly sensitive to input - constantly darting back and forth as if on ice. This occurs most when on rough / wet pavement, on curves in construction zones, when large trucks pass, on windy days - it is very difficult to control above 40 MPH. Dealer has been responsive and helpful - we have replaced track bar, replaced tie rod bushings, updated steering control module, adjusted alignment, reduced air pressure in tires - all of which has helped reduce wander and improve control. But, still has some wander and is very sensitive. Replaced steering stabilizer with custom adjustable stabilizer, which I expect will eliminate wander and tighten / firm steering. But, I believe problem is defective steering gear / box, and settings in steering control module - which should be recalled and replaced. Needs firmer, tighter steering with less play. Vehicle is unsafe, steering issue is resolved. *dt consumer stated at this point it will be up to the mfr to see if they can eliminate it with upgraded steering box and steering control. Pending some action like that, for which I'm not going to press the dealer / mfr, "it is what it is" and we will just have to take extra care in driving it in construction zones, heavy traffic, rough pavement, and strong winds.

Filed Jun 7, 2019 · Steering, Suspension · 1,000 miles · CO

Steering issues caused by weak steering components and poor suspension geometry. Death wobble and jumpy, loose, wandering steering from factory. Brought into dealer may for updated oem trackbar with stiffer bushing update and updated steering stabilizer. This has tightened steering somewhat and reduced the amplitude of death wobble but has not eliminated it. Jeep still wanders and jumps onto adjacent lanes when hitting expansion joint on freeway. Dealer service manager refuses to consider alternative fixes that have been shown to have positive results for others. Wind noise from a pillar and freedom top. Dealer noted but failed to fix inadequate defroster channeling results in the defroster only clearing the center of windshield. Driver cannot see out of wi shield. Design flaw since this is on all 2018 and 2019 jl. Dealer refuses to fix fragile windshield glass. Service manager ager refuses to consider this an issue eve. Though 1000s have lost their windshield and have broken numerous ones in short about ts of time too short lower control armcountry ol arms in not enough caster and lack of a caster adjustment results in poor steering. All above items occur when jeep is in motion and represents ts a hazard on the road.

Filed Mar 11, 2019 · Steering, Suspension · 2,700 miles · AZ

After about 2700 miles on the odometer our stock jeep wrangler unlimited rubicon with no aftermarket parts started to have very poor steering, and was hard to keep in our lane. It also started to have the steering wheel shake back and forth fast when hitting an expansion join in the road or a bridge. The jeep is now difficult to keep in our lane, and is very difficult to drive on narrow, windy or roads with construction. We were almost in multiple accidents once this started on a road trip. This issue gets worse and worse with speed. You can grab the tie rods ends and track bar and other steering components and they all now have like 1/8 in of play at each end. You can easily shake them up and down / back and forth. This was not an issue for the first 2500 or so miles. This is a very dangerous situation as at times you have to slow down very fast due to the steering wheel shaking. Also, it veers from side to side due to the loose steering where you can move the steering wheel over 1 1/2 inches without the tires moving at all. I have videos of all these issues occurring, and you can also see the steering components moving when the steering wheel is turned before the play is out and the wheels move. We are now scared to drive our vehicle due to our safety and the safety of others on the road.