2020 Jeep Wrangler: ball joint or control arm failure

Filed Feb 18, 2026 · Steering · 45,500 miles · CA

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the vehicle shuddered and was difficult to maneuver. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different dealer, Vallejo Chrysler Dodge Jeep Ram (4325 Sonoma Blvd, Vallejo, CA 94589), where it was diagnosed and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 45,500.

Filed Sep 10, 2021 · TX

Vehicle was taken to a local repair shop after hearing an occasional clicking sound on the front passenger side. After inspection the mechanic determined the weld connecting the control arm to the chassis had failed. If the pieces had completely separated at a high enough speed, serious injury could have resulted.

Filed Aug 20, 2021 · Steering · VA

I bought this 2020 Wrangler Unlimited Rubicon as a factory order, assembled in August 2019, delivered in September 2019. Since I got it, it has had incredibly loose steering. I was assured by the dealer this was standard. I previously owned a 2016 Jeep Wrangler (previous generation) that did not have the same looseness in steering. At my dealer's recommendation, I purchased and had them install a new steering stabilizer ($250) and upgraded control arms ($400). This helped the handling of the vehicle but did not improve the steering. I recently had the TSB 08-074-20 performed which replaced the steering gear box. It did not improve the steering at all and it continues to be loose. I can turn the steering wheel from 10 oclock to 2oclock and the wheels do not turn at all. This makes it incredibly difficult to drive, especially at high speed. I do not feel safe driving this vehicle above 55mph, especially around curves on the highway.

Filed Sep 23, 2020 · Steering · 2,500 miles · CO

I have experienced death wobble over 5 times and have 3k miles on vehicle. I have taken to the dealer and they replaced drag link and tie rods just to have it happen again. I had it happen on I-70 through a construction zone with no place to pull over. I had to stop in the middle of the interstate to take control of jeep. This was very dangerous and frightening and I want to get the word out. I am not comfortable driving a brand new vehicle, totally unacceptable.

Filed Sep 8, 2020 · Steering · WA

Since I purchased my vehicle in june I have noticed it pulling to the right when driving the steering is stiff on the left but loose on the right making it difficult to keep centered in the road without using two hands on the wheel. I have taken it to the dealer and they did a wheel alignment which helped a little, but still problematic. This is the 4th wrangler I've owned and I never had this problem with my other jeeps. I read about the recall of the left control arm bracket. We looked under the jeep axel and the left side is fine the right side control arm bracket appears cracked. I took a photo.*dt

Filed Feb 7, 2020 · Steering, Suspension · 5,000 miles · AZ

2020 jeep wrangler unlimited rubicon. The driver side control arm bracket on my front axle is not welded on one side. The weld missed the bracket all together. There is a recall for some 2020s, but mine is not listed. Jeep told me since mine is not listed, there is nothing they can do. Also even if it was impacted, there is no fix yet. My front axle could come loose at any time due to missing weld causing a loss of control. This is a serious safety concern and they will not do anything about it.