2020 Jeep Wrangler: steering wheel locks up

Filed Apr 23, 2026 · Steering · WV

My steering wheel locked while driving on the interstate during heavy traffic and almost causing me and my children to wreck. It has now done this while driving slow causing me to almost lose control of my jeep.

Filed Nov 11, 2025 · Engine · GA

TSB 07–0 01–22REVB on August 2022 upgraded to ZD8 December 2022 official open recall on January 2023. Both bolts fell off the water inlet engine overheated without antifreeze or water steering locked and entire engine needs to be replaced. Jeep wrangler 2.0T VIN number was not on the recall list. Please explain why not and what we can do about getting this covered.

Filed Jul 2, 2025 · Brakes, Steering · OH

One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.

Filed Feb 25, 2023 · Electrical · FL

I am not clear 100 percent but the brand new car (leased) was brought in 3 separate times with electrical issues (towed twice) when it had under 20k miles on it In Jan 2023 when I was driving on a major parkway in NY the electrical system went-my steering locked up and I had to somehow get off road and onto median. I was towed to a gas station in Hempstead I believe then had to pay to town home (I forgot to call keep roadside as my sod was not working ) It is now sitting in ny in my moms driveway -I am due to return the leased card in march so I am still paying for an inoperable car I flew to FL which is where I now live and needed a car so went to Schumaker jeep in Delray I have a new jeep that appears to have failed testing (I found a piece of paper in console (vin for this new car is [XXX]) And the radio console screen and interior lights dim out of nowhere or go completely black even though radio/etc on. I’ve reported to dealers here in FL -to the Chrysler capital corporate and keep corporate phones-have 2 case numbers with no follow up. Went to a keep dealer to have diagnostic testing but looks like that didn’t really happen as I wasn’t given a sheet showing the completed testing. I’m not sure how to resolve my issues and I’m worried I’m again in an unsafe car which seems to be missing safety protections (side view mirror blind spot alerts) my 2020 keep had and def seems to have some electrical issues or has failed battery charging, I don’t know how to get help for either car and am worried I’m driving an unsafe car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Oct 10, 2022 · Steering · FL

The Jeep steering system allows it to wander down the road with occasional slight lock. On the highway it will move to the left and right and you need to continuously correct its path. While passing a large truck on the highway the wind can cause you to move several feet to the left. Sometimes there is a feel like the steering locks. When parked in the driveway the steering wheel moves 2.5” to 3” before the front wheel move It has not been inspected but will be today by a dealer. I was told by the sales dealership (a different one) that this was normal. There are no warning lights Yes the jeep can be inspected anytime

Filed Aug 29, 2022 · Steering · MS · crash

Steering wheel locked while attempting a right turn. This resulted in an accident when vehicle would not turn. After cutting off vehicle and restarting, steering appeared normal.

Filed Jun 1, 2022 · Electrical, Engine · GA

After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

Filed Aug 18, 2021 · Steering · PA · crash · 1 injury

While driving at around 30mph on a winding hill the steering locked forcing a crash into a guard rail.

Filed Nov 21, 2019 · Driver assistance, Electrical · 1,300 miles · NJ

While driving on a highway, and also on local roads, a service shifter error message comes up on the dash display. Right after that numerous error lights come on indicating numerous failures along with a check engine light. In addition, the steering locks up making it extremely difficult to steer the vehicle. Makes it very difficult to steer the vehicle when this happens. And, it has happened several times. There are videos online that show this failure on other new jeep wranglers.