2018 Jeep Wrangler: loss of power steering

Filed Sep 24, 2026 · Electrical · NJ

I had Recall issue occur on my 2018 Jeep Wrangler JLU #19A Clutch Assembly. The issue also damaged the Transmission as stated possible in the recall. Additionally the dealership reported that recall required replacement of the cluster (Instrument cluster with all gauges). This was all done. However, upon picking up the jeep and driving home, I realized that the cluster was no longer showing what gear the car is in. I called and reported to the dealer. They asked me to bring in as they though might be a software update or something, they would hook to machine. In the meantime the jeep started experiencing issues where every emergency light on cluster would go off. I would lose power steering, and I could not even turn the car off. I had to stall the car to get engine to stop. I took back to dealer (Cherry Hill Jeep) the reported the "star connector" or Can C-Bus Connector needed to be replaced. I explained that this never occurred prior to recall issue so it must be covered. they said they did not know. They replaced. I went to pick up and still the car did not show the proper gear. after further review by the dealer, they believe they received and installed the wrong cluster. This cluster now caused a problem with the Can C-Bus connector, and the car still does not show what gear it is in. All cars show what gear the car is in. this jeep currently does not. the dealer claims that the software update does not include the gear. This is not how i purchased the car or how i dropped it off prior to recall issue. Dealer is trying to charge me for labor of Can C-Bus connector and install for over $1000 and the car still does not show the gear. I have claim with Stallantis #98090202 they keep pointing to dealer. Dealer keeps pointing to Stallantis. A car must show the gear. This is safety concern to drive the car.

Filed Aug 27, 2026 · Electrical · MD

Suspected CAN bus failure causing multiple dash lights intermittently to include loss of power steering while driving causing an immediate safety concern.

Filed Aug 10, 2026 · Steering · MI

The steering column mechanically disconnected, causing a complete loss of steering control while traveling approximately 70 mph on a highway. I was in the right lane when steering control was lost without any warning signs, including noises, vibrations, warning lights, or increased steering resistance. I immediately activated the hazard lights, informed my passenger, checked surrounding traffic, and applied the brakes. The vehicle pulled to the left under braking, crossed into the left lane, and entered the grassy median. The vehicle continued through a steep V-shaped median and came to a stop before entering opposing traffic. A collision was narrowly avoided.

Filed Jun 23, 2026 · Brakes, Steering · 91,300 miles · NH

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving 20 miles away after an hour, the vehicle lost power steering and power braking functionality, and the transmission unexpectedly downshifted to a lower gear. The vehicle was turned off. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,300.

Filed May 4, 2026 · Electrical, Steering · MS

One day out of the blue, my Jeep Wrangler received a "Service Shifter" error code. The error code threw about 40 other codes at the same time. Loss of power steering, loss of abs, engine kept revving on its own, windshield wipers turned on. While in park it felt as if it was trying to shift itself into other gears. Loss of steering while driving as well as the engine revving up and down while on the interstate. Every warning light came on and stayed on. I can let it sit for awhile and it'll drive fine for a little while until it does it all again and again. I have not taken it to a dealership yet due to all the threads on being charged $2000 and it not get fixed.

Filed Feb 18, 2026 · Electrical, Steering · OH

Emergency break lever/pull tab gets stuck Vehicle failed to start several times causing tows Vehicle steering is loose and dangerous Steering is hard to control on a bump uneven payment or snowy rainy weather conditions . Wheel is loose can’t teach my teenager how to drive in this to dangerous even for me

Filed Sep 22, 2025 · Electrical · GA

I lost power steering while driving due to bad can bus connector cause by poor solder joints.

Filed Aug 15, 2025 · Electrical · IL

All of our warning lights would come on at once we would lose steering power then it would go dark. We’d have to pull over shut it off then we’d have to wait at least 30 minutes before we could get it back in gear to drive it anywhere. This has happened more than three times. We now have it in a dealership and want to know, I think there was a recall on it in September but we did not get a letter so we want to know how to file the paperwork to get this fixed very disappointed with this we just put 2500 into it for new camshaft and now this is going to cost us around 600. I don’t have the receipts right now to download but I can upload them when I get the copies. Just wondering what help we can get it was very scary when all the power shuts down we were very lucky not to be in an accident

Filed Jul 2, 2025 · Electrical, Engine · CT · crash

The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.

Filed Feb 13, 2025 · Steering, Transmission · PR · crash

My vehicle will randomly have the check engine light come on, a service shifter light come on, and then lose the ability to steer. I have taken it to the dealership twice and told it was fixed. Now it is back at the dealership for the third time. As a result of this issue I was involved in a car accident when a van came into my lane and I was unable to avoid impact and they were able to leave the scene. This is a safety issue for not only myself and anyone in my car but also anyone on the road around me. I did not file a police report regarding the accident as my situation involves a language barrier and I was so upset I just wanted to get home and be safe. Now I am in a state of fear anytime I drive my vehicle. I did have passengers and witnesses for two different instances where our lives were put in jeopordy because of this issue. On a separate occasion we were on a busy highway lost steering and were unable to get out of first gear. If I end up in a court situation I have several witnesses that would all be willing to make statements on my behalf as their lives were also put in jeopardy. I'm very upset as this vehicle was expensive and I bought it brand new. Now I've been out of a car for weeks and am being told I may have to pay for something that is clearly an ongoing issue. I have read several forums and articles and complaints from fellow jeep owners, many the same year, who have experienced the same issue. This is horrendous! My service records are all on file with Auto Centro Caguas in Puerto Rico.

Filed Jan 2, 2025 · Steering · PA

After I completed the recall on the clutch, I've noticed an alarming issue: occasionally, multiple warning lights appear on the dashboard, such as the check engine, service transmission, and brake lights. The most pressing safety concern is the complete loss of power steering. Although the car remains drivable, operating it without power steering is exceptionally hazardous. Additionally, since the car features a push-to-start system, when this issue arises, I can’t turn it off in the usual manner; I have to stall the engine to stop it. This situation has occurred multiple times, but fortunately, I’ve been either at a stop or driving at a low speed. After leaving the car off for a while, when I start it again later, the fault disappears and I can't replicate the issue.

Filed Nov 18, 2024 · Steering · CA

Check power steering warning light Appeared during driving and steering became difficult Light turned off. After stopping and trying to restart vehicle steering warning light is back on and steering is nearly impossible after 2 weeks in repair shop was told it was fixed Incident has recurred 2 x times. Latest date 11/18/24