When shifting into reverse, the rear camera feed would not appear on screen. I tried shifting into other gears and back into reverse multiple times, and it did not appear any time the vehicle was in reverse. The gear indicator did show that the vehicle was in reverse. The display for the rear parking sensors did appear on the instrument cluster, but there were no obstacles at the time, so I do not know if the sensors or the rear cross traffic warning were functioning as intended. I did not observe any other warnings or symptoms of a problem. This issue only persisted for one drive cycle. I drove home without the rear camera that day, and the next time the car was started, the rear camera feed was working again. Since it has worked ever since, I have not had anyone inspect the vehicle about this problem. I did not feel that my safety was at risk, and to my knowledge, there were no people nearby exterior to the vehicle when the camera feed was malfunctioning. However, my visibility to the rear was impaired, and had someone been near the rear of the vehicle while I was reversing, their safety would have been at risk.
2018 Jeep Wrangler: backup camera failure
27 of the 1,829 complaints about the 2018 Jeep Wrangler describe backup camera failure.
- owner complaints
- 27
- of this car's complaints
- 1%
- typical mileage
- 3,196
- recalls
- 3
Backup camera failure by model year
What owners say
Back up camera goes on and off. Sometime it works sometimes it dont. This happens when I start the vehical. Sometime the camera is there , sometime its not working
The radio touchscreen delaminated. Do to the delamination the screen would experience 'ghost touches' resulting in random controls being pressed. For example, At times, while driving highway speed the backup camera would activate and distract the driver and require screen input to deactivate while driving. SOmetimes 911 would be called through a ghost touch. Anything that could be pressed is possible. This is a major driver distraction and while it did not cause an injury while I was driving, it clearly is a safety hazard to take eyes off the road (and hands) when the screen is flickering with different actions. the only fix is to replace the screen by the dealership.
The jeep screen delaminates which will cause 'ghost taps' on the screen. These ghost taps could do anything that can be changed in the vehicle while still or driving. For example, while driving at highway speeds, the rear view camera will activate on the screen causing a major distraction from driving. Additionally, anything else can happen from dailing random phone numbers, calling 911, turning the heat to high or off, changing any setting.....all while driving. Driver distraction is a major cause of accidents and a known delamination issue must be investigated. This is a common issue for certain model years of the jeeps or similar FCA cars.
After having to have my transmission and clutch system replaced because it all blew up, upon receiving my jeep back afterwards more issues have now arised. Cluster lights all light up, as well as the speed indicator doesn't work. The traction control and sway bar connection go sporadically on and off. The radio shows no signal the back up camera doesn't work, the steering wheel locks up while I'm driving and causes me to have to pull over but I can't pull off to the side because the steering wheel is locked.
The navigation/radio screen has delamination. At first, I thought it was just cosmetic. Starting in July of 2024, it started doing things independently, such as changing channels, the source, and switching between navigation and backup camera; on [XXX], it started turning on Bluetooth and calling 911. I can not turn it on because it continues to call 911. The vehicle only has 20,900 miles. The local dealership and Jeep are aware of the problem and have offered to repair it at a cost to me. This is a manufacture defect that needs to be fixed/recalled by Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Several times I have experienced intermittent operation of the rear view camera system and rear brake light operation on my vehicle while reversing. The issue has occured about 10 times in the last year or so. The issue seems to be the same as symptoms as FCA US recall 77B, but my VIN number apparently does not fall under that recall despite being the same model, which I think is a mistake.
Within 1 year of getting our Wrangler we experienced issues with the instrument panel short circuit and also the rear camera stopped functioning. I brought it to the dealership and they said it would require hours to repair them and it wasn't covered under warrantee. I've now seen 2 recalls regarding these issues, Short Circuit: [XXX] : [XXX] While I intend to inquire about these and the latter recall is fairly new, i haven't received notice of either. Additionally, in 2022, far within my warranty, the aux battery that restarts the car for the stop/start function, failed to maintain a charge. The car shut off in the middle of an exit ramp on the highway. It was particularly concerning because the engine was stalling anytime I stepped on the brakes. I brought it in for service and Jeep charged me for the entire replacement of the aux battery since it wasn't under warranty. I'm not sure if this is a recurring issue but I wanted to bring it to your attention also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My jeeps backup camera randomly works. This is a huge safety issue. I’ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to “update” my radio system. I am still having the issues and can’t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it’s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you’ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
The contact owns a 2018 Jeep Wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.
Uconnect infotainment system frequent freezes and reboots, and this affects the backup camera display. Sometimes the backup camera guidelines disappear, sometimes the backup camera display shows a blue screen of death, sometimes it doesn't turn on when shifting to reverse, and sometimes the unit reboots itself or freezes. The reboots and freezes happen while in motion and are very distracting.
The vehicle display and back up camera will freeze and not be usable often. It will freeze and not allow me to see my back up camera. It will also freeze and not allow me to turn the radio down or change a channel. This can happen while driving or while it is stationary.
Service bulletins that may apply
- Emission recall – north america
- D-26-17 (XZ1)
- ID-26-37 (XZ1)
- Emissions Recall 16C
- Emission recall – north america
- Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following:...
- Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2018 Jeep Wrangler backup camera
Is backup camera failure a common problem on the 2018 Jeep Wrangler?
27 of 1,829 owner complaints about the 2018 Jeep Wrangler (1%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2018 Jeep Wrangler?
There are 3 recalls and 149 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Jeep Wrangler
Pulling 163Steering lock-up 79Power steering loss 76Check engine light 62ABS 55Loss of power 55Warning lights 40Stalling 34Overheating 31Engine failure 30Ball joint 29Fire or smoke 25Jerking 25Won't start 25Wipers 20Fuel gauge 19Screen failure 18Start-stop 18Won't shift 17Grinding brakes 15Adaptive cruise 13Misfire 12Slipping 12Windshield crack 12Knocking 10Harsh shifting 10Hesitation 10Brake failure 8Airbag light 7Shudder 6Transmission failure 6Headlights 5Key fob 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Jeep Wrangler?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history