BACK OVER PREVENTION/BACK UP CAMERA SENSING SYSTEM Rearview image does not always power on, has delay powering, and/or sticks while displaying in the wrong direction misleading surrounding area. Because of this issue I had backed up into a smaller car in my blind spot, telling me It wasn't in my backup zone. This complaint prior to the accident, was told to me that it was an electrical systems update that was in the works. This still being an issue after almost 2 years. I have video footage of the malfunctioning backup camera, in all states. Delayed, stuck in wrong direction, and showing back up camera while driving forward.
Jeep Wrangler backup camera problems
72 of the 15,949 owner complaints about the Jeep Wrangler describe backup camera failure, most of them for the 2018 model year.
- owner complaints
- 72
- worst model year
- 2018
- typical repair cost reported
- $675
- typical mileage
- 2,600
By model year
Often reported together
Screen failure 18Stalling 3Steering lock-up 1Start-stop 1Fuel gauge 1Engine failure 1Collision warning 1Battery drain 1
What owners say
rear back up camera displays poor visibility during night-time driving.
2024 Wrangler RHD. After being parked overnight pushing the start button clicks once as if the battery is weak. A second push of the start button the Jeep starts normally. Also, the clock resets itself 4 hours ahead. The HVAC temperature resets itself to 72 degrees regardless of where it was when parked. When shifting into reverse the backup camera displays a blue screen. Dealership is going to ensure software is current and check the battery. This is an ongoing issue.
I have had several instances of the infotainment system freezing up after starting the Jeep and putting it into reverse. When this happens, the radio sound is replaced with a buzzing noise and the rear camera image becomes frozen. None of the radio controls work and putting the vehicle into Park doesn't have any impact. The only resolution is to push and hold the power button until the system resets. This defeats the purpose of having a rear camera while reversing and puts the failure at the worst possible time (while backing up).
Purchased the 2020 Jeep Wranger on January 9, 2025 with less than 50K miles on it and still under warranty. Around March 2020 the instrument panel began to glitch and by April it was completely blank. I had it diagnosed by Eddys Jeep in Wichita Kansas who gave me a price for repair but parts were on back order. I then took it to my mechanic who ordered the parts which have been on order for over a year. We are unable to see the speed, fuel level, back up camera, no radio or phone charging or warnign lights. Dash is completely dark. I would like to replace the vehicle but am unable to get fair market value and do not want to be held liable for selling a lemon.
The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.
Started vehicle in the morning and radio/infotainment system had a problem. The radio functions seemed to work but when I put the vehicle in reverse the backup camera screen went black. I tried putting the car back into park and then restarting the vehicle and putting it back into reverse, but it didn't work again. Drove about 25 miles to my place of work and parked in a parking spot. I then proceeded to put the vehicle in reverse again and this time noticed the camera started to work but it was working intermittently. The screen kept flashing on/off and also the image from the camera flashing in blue. During the initial startup and later when parking at no time were there any warning lights or anything to indicate a malfunction. I have had issues with the radio/infotainment system multiple times and have brought it into dealership for issues with it. They have stated that they can't replicate the issues and just check to make sure it has the most up to date software. In those instances, the software was up to date at the time of the issues.
The vehicle is affected by two unresolved safety recalls involving a high-voltage battery fire risk and potential engine contamination that may cause sudden loss of propulsion or catastrophic engine failure. The manufacturer has instructed owners not to charge the vehicle and to park it away from structures or other vehicles due to the fire hazard. No repair or remedy is currently available for either recall, and the vehicle remains in this unsafe condition. In addition to the recall issues, the vehicle has an ongoing electrical malfunction involving the infotainment display and backup camera. During normal driving, the screen frequently turns bright green, emits a loud screeching noise, and cannot be muted or controlled. The screen and backup camera also freeze intermittently while reversing, creating visibility and distraction hazards. This issue has occurred repeatedly over the past year. The problems place the safety of the occupants and the public at risk. The inability to charge the vehicle, the possibility of sudden engine failure, and the risk of fire make the vehicle unsafe to operate or park near homes, workplaces, or other vehicles. The infotainment and camera failures also impair navigation and rear visibility. The problems have been reported to the dealer, who previously acknowledged the infotainment issue and indicated the system would be replaced, but no repair was completed. Recent attempts to obtain service or a loaner vehicle have been unsuccessful. The dealer has confirmed that no remedy is available for the safety recalls. Warning symptoms include sudden screen discoloration, loud audio distortion, frozen rear-camera image, and intermittent loss of display functions. The recall-related safety hazards occur without warning. The issues have resulted in significant loss of use of the vehicle, and the manufacturer has not provided a timeline for repairs. The vehicle is available for inspection at any time.
When shifting into reverse, the rear camera feed would not appear on screen. I tried shifting into other gears and back into reverse multiple times, and it did not appear any time the vehicle was in reverse. The gear indicator did show that the vehicle was in reverse. The display for the rear parking sensors did appear on the instrument cluster, but there were no obstacles at the time, so I do not know if the sensors or the rear cross traffic warning were functioning as intended. I did not observe any other warnings or symptoms of a problem. This issue only persisted for one drive cycle. I drove home without the rear camera that day, and the next time the car was started, the rear camera feed was working again. Since it has worked ever since, I have not had anyone inspect the vehicle about this problem. I did not feel that my safety was at risk, and to my knowledge, there were no people nearby exterior to the vehicle when the camera feed was malfunctioning. However, my visibility to the rear was impaired, and had someone been near the rear of the vehicle while I was reversing, their safety would have been at risk.
Received over the air Uconnect software update immediately thereafter, vehicle began stalling and putting itself in park before Jeep issued recall A7C (the federal safety agency 25V‑710). Vehicle was towed to Glendale Jeep (Glendale, CA) on 10/11/25 and returned 10/24/25. Dealer mis-stated vehicle out by date on repair order. Upon receiving vehicle back and driving, still noticed a lack of power when accelerating. On 10/26/2025 vehicle infotainment system stopped working, and all infotainment-controlled safety related features stopped working (Collision avoidance, Back up camera etc.). I Reported incomplete repair back to dealer on 10/27/2025. Dealer states that they cannot accept vehicle back for repair as the fix they provided was only temporary. Jeep only provided them a temporary fix and Jeep has not released a complete comprehensive fix. Dealer never disclosed this repair was only temporary when the vehicle was picked up, despite having knowledge of this. Dealer now states that they cannot accept vehicle back or any affected vehicles at this time because they have too many affected Jeep on the lot awaiting the temporary repair. Contacted Jeep numerous times and filed claim. Jeep is delaying rental reimbursement payment under their wave program and not directly providing direct rental replacement vehicle either despite having been sent receipts and proof of repair work order. My vehicle and other Jeeps are not safe to drive with the temporary fix Jeep provided, as the safety features are not functioning. Additionally, The dealer should have not released the vehicle back with knowledge that these safety systems may be compromised. It puts my safety and the safety of other motorist on the road at risk. As of 10/28/25 ,Jeep and the dealer have not provided any instructions on what to do or how to proceed. Vehicle cannot be repaired at this point.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 6, 2025. Vehicles that were previously recalled for the same issue under the federal safety agency Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall number 25V741000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by the federal safety agency Recall 24V‑720.
Recall number 23V787000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
- Risk
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V‑768.
Recall number 23V303000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
- Risk
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is Z71.
Recall number 22V768000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system
- What is wrong
- On certain vehicles, the totally integrated power module (tipm) was programmed with software that may allow the engine to stall under certain operating conditions.
- Risk
- This could cause a crash without warning.
- Remedy
- Dealers will reprogram the tipm. The recall began on july 5, 2007. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 07V291000 · Recall details
Electrical system: ignition: switch
- What is wrong
- On certain sport utility vehicles, water and impurities can enter into the ignition switch, causing a short circuit.
- Risk
- This could result in a vehicle fire.
- Remedy
- Dealers will replace the ignition switch with a redesigned switch. Owner notification began april 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V075000 · Recall details
Electrical system: ignition: switch
- What is wrong
- Salt corrosion products between the starter solenoid wire and the adjacent battery feed in the bulkhead connector may short these connections, causing the circuit to bypass the ignition key control of the starter motor solenoid. The car can start without the starter sequence being initiated by the ignition key in the ignition lock.
- Risk
- The unintended start of a vehicle with a manualtransmission left in a drive gear can result in a runaway vehicle.
- Remedy
- The starter solenoid wiring will be separated from the battery feed wire by relocating it within the bulkhead connector on affected vehicles.
Recall number 93V083000 · Recall details
Questions about the Jeep Wrangler backup camera
Which Jeep Wrangler years have backup camera failure problems?
The model years with the most reports are 2018 (27 complaints), 2021 (16 complaints) and 2024 (12 complaints).
How much does it cost to fix backup camera failure on the Jeep Wrangler?
Owners who mentioned a price put the repair at about $675 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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