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2020 Kenworth W900 problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
6
Service bulletins
351 warranty

The worst 2020 Kenworth W900 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 6

Seat beltsReported October 26, 2023 · 3,841 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
Risk
An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy
Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1‑425‑828‑5888. PACCAR's number for this recall is 23KWK.

Recall number 23V717000 · Recall details

Steering: critical fastenersReported April 25, 2022 · 17,641 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Recall number 22V277000 · Recall details

Power train: axle assemblyReported August 26, 2020 · 1,097 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy
PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Recall number 20V506000 · Recall details

Service brakes, air: antilock: ABS warning lightReported April 6, 2020 · 460,515 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall number 20V199000 · Recall details

Visibility: rearview mirrors/devices: exteriorReported May 1, 2019 · 3,907 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
Risk
If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
Remedy
PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019. Kenworth owners may contact PACCAR customer service at 1‑425‑828‑5888 and Peterbilt owners may call 1‑940‑591‑4220. PACCAR's numbers for this recall is 19KWC and 19PBC.

Recall number 19V340000 · Recall details

Suspension: rear: axle: non-powered axle assemblyReported March 5, 2019 · 93 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.
Risk
Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.
Remedy
Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be performed free of charge. The recall began April 16, 2019. Owners may contact Kenworth customer service at 1‑425‑828‑5888. Paccar's number for this recall is 19KWA.

Recall number 19V176000 · Recall details

See all 6 recalls for the 2020 Kenworth W900

Technical service bulletins for the 2020 Kenworth W900 35

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 35 bulletins for the 2020 Kenworth W900

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Questions about the 2020 Kenworth W900

Is the 2020 Kenworth W900 reliable?

Owners have filed 0 complaints about the 2020 Kenworth W900.

What is the most common problem with the 2020 Kenworth W900?

There are not enough complaints to tell.

How many recalls does the 2020 Kenworth W900 have?

6 recalls, covering seat belts, steering and power train.

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