The contact owns a 2022 Kia EV6. The contact stated while driving at an undisclosed speed, a message was displayed "Stop the car, check electrical system" and the vehicle experienced a loss in motive power. The contact stated that the vehicle was serviced at a local dealer under the federal safety agency Campaign Number: 24V200000 (Electrical System); however, after one day, a message was displayed "Stop the car, check the electric system". The vehicle was towed back to the same local dealer for repair; however, the contact was advised that the recall repair might have damaged the vehicle and the contact would have to seek further repairs at another local dealer. The vehicle was not repaired due to the costs of the repairs and towing. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
2022 Kia EV6 electrical complaints
Page 6 of 8: complaints 131 to 160 of 213, newest first, as owners wrote them.
Originally this 2022 Kia EV6 on the dashboard was showing 225-230 miles at 100% charge. Then the dashboard charge at 100% showed only 180 miles. I got the Recall Notice about this matter, took it in to the Kia dealer. They did a software download and then the dashboard charge at 100% showed 195 miles. I took it back and Kia did another software download, then the dashboard charge at 100% showed 205 miles. Kia declared my EV6 was fixed. I have driven it only 10,000 miles !!!! The software download did NOT fix the problem because it is still not showing the pre-software problem charge at 225 miles. This is a 10% loss of range
Closest Kia dealership Jim Marah Kia refuses to do recall on my vehicles. KIA corp refuses to tow vehicle to next nearest KIA dealership which is Findlay KIA. Claims warranty says “ nearest “, which is Jim Marsh who refuses to do maintenance .
The contact owns a 2022 Kia EV6. The contact stated that while the vehicle was parked, the vehicle failed to start as needed. There were no warning lights illuminated. The contact stated that the local dealer was contacted for assistance and a technician arrived at the location and recharged the battery; however, the failure persisted. The contact related the failure with the federal safety agency Campaign Number: 24V200000 (Electrical System); however, the parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,050. Parts distribution disconnect.
The 12v battery in my vehicle failed due to the known ICCU issue. The dealership has the battery and has since replaced it. I do not know if they keep it for their records or not. My family's safety was put at risk due to the unpredictable timing of the failure, we were parked (thankfully) but there was a massive thunderstorm headed our way and we had to hunker down while waiting for a tow truck and a ride. This issue has been reproduced & confirmed by dealerships and other EV6 users (check [XXX]). The vehicle has been inspected by the dealership but no others at this time. There was no warning that the battery was about to fail, we were out at a park for the day and got in at the end when we tried to turn on the vehicle - it gave us an error "12v battery critically low" and then turned off. Kia has issued a recall for the ICCU, but not covered under this recall is the 12v battery which the ICCU causes to fail early. A bad ICCU (Integrated Current Control Unit) can decrease the lifespan of a 12V battery in several ways: Improper Charging Voltage, Inconsistent Current Flow, Battery Drain, Heat Generation, & Inaccurate State of Charge Monitoring. Kia is fixing the cause of a battery failure but not the battery itself. Thankfully we were parked when the battery failed (no longer will hold a charge) but this is a huge risk and should also be covered in this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Kia EV6. The contact stated while driving 40 MPH, the vehicle decelerated unintendedly to 25 MPH. The message " Stop Vehicle and Check Power Supply" was displayed. The contact attempted to drive to the residence; however, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was determined that the failure was related to the federal safety agency Campaign Number: 24V200000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
In April 2024 my Kia EV6 unexpectedly didn’t start. I jump-started the car and I brought the car to the Kia dealership where I bought the car, Arapahoe Kia, at 9701 E Arapahoe Rd, Centennial, CO 80112. I brought my car in on [XXX], and explained that my car didn’t start, seemingly for no reason. They inspected the car and later that day the dealership gave the car back to me and told me they couldn’t find any problems. I argued with them, I tried to explain that there was obviously something wrong for the car to just not start for no reason. They again told me there wasn’t a problem with the car. On [XXX], the car failed to start again. I jump started it again. The Kia app on my phone then informed me that my car might be subject to a recall, and that’s when I learned about recall SC302. This recall is due to a problem involving the 12 volt battery. I feel my car obviously experienced the same problem that the recall was meant to address, I brought my car to the dealership AFTER the recall was issued, and the dealership didn’t fix the problem, and the dealership apparently didn’t know about the recall. I feel like the dealership’s complete failure to address this recall problem put my life in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle underwent replacement of its ICCU in July-August 2023. I was without the vehicle for 4+ weeks. last week the car flashed a warning to immediately stop and check the power supply (with no instructions on how to do that. ). Was advised both by dealer and Kia not to drive, but to get it to the dealer for service. The following day the vehicle was completely dead. The vehicle (my only transportation) was towed as advised and is once again at Kia service while I’m currently without a vehicle. Was told the ICCU is the likely problem.
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was not charging properly, and the battery was draining very quickly. The vehicle was taken to a dealer but was not diagnosed; however, a software update was completed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
The 12v battery indicates low voltages and car shuts down and cannot start. Even after replacing the battery at the dealer, the battery failed after 4 days.
On April 13, 2024, when I started my vehicle, the instrument cluster immediately flashed the following warning msg surrounded by a flashing red circle: 12V Battery Very Low Stop Safely I turned the vehicle off, waited a few seconds and when I started it again the message did not appear. I contacted KIA USA and received a Recall Inquiry Case #. On April 18th, when I started my vehicle the same 12V Battery Very Low, Stop Safely msg displayed. It did not disappear upon restarting. Within 5 mts ALL the electrics were dead, including the instrument cluster AND the parking/emergency brake control AND the Vehicle Start On/Off button. I am very fortunate I was not driving on the highway when this occurred. Ditto for other drivers. My vehicle had to be towed to my dealer/service center. The tow service jumped the 12V battery and was able to drive it up on the flatbed. Today (April 23rd), my dealer/service center representive informed by the 12V battery tested okay, and the vehicle diagnostics they ran have not revealed any issues with the vehicle electrical system. They have been unable to reproduce or confirm the problem so far. My vehicle is still at my dealer/service center. What occurred is identical to the issues identified in the federal safety agency Recall No: 24V‑200 & KIA Recall No: SC302.
While driving at night under raining conditions with the auto highbeam enable the Kia’s HUD will get so bright at times that will white out the drivers view making nearly impossible to see. Kia’s is refusing the fix the issue because they can’t replicated even with a video I provided and I even found another persons video on YouTube, as well as several owners on a forum complaining about it.
After starting the vehicle and beginning to back out of a parking space, a loud pop was heard from the rear of the vehicle. Immediately, a "Check vehicle electrical system warning" appeared on the dashboard, followed by "Stop vehicle and check power supply". While attempting to drive to a safe location, a continuous warning began to sound along with a dashboard warning to stop immediately. The speed of the vehicle was limited which could have caused an accident when driving on public roads. The vehicle was towed to the dealership where it is waiting for diagnosis. During the tow, the vehicle was unable to move under its own power. The symptoms appear to represent a failure of Integrated Charging Control Unit (ICCU) (the federal safety agency Campaign Number: 24V200000). There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Heard a loud pop noise as I was driving. Check Electrical System warning immediately flashed on the dash and vehicle slowed down while I was driving. Moments later, vehicle entered "turtle mode" allowing for restricted speeds. Vehicle then flashed error message about 12V battery having low charge. Vehicle continued to reduce maximum speed until it came to a stop minutes later. No previous symptoms and all TSBs and recalls had been performed on the vehicle. Tow truck was necessary to get the vehicle to a dealer. Vehicle currently with the dealer awaiting assessment and diagnostics.
Premature failure (23 months) of the 12 volt battery Dealer unwilling to replace battery under 3-year warranty Vehicle taken to dealership - supposedly submitted to tech support under case# 16248382 (see attached)
12v battery died suddenly, prematurely, and unexpectedly while driving at highway speeds. All vehicle safety functions failed and car immediately lost all power. Was able to pull over safely at which point vehicle shut it self off and would not start again
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
While driving my car on [XXX] around [XXX] an error message popped up "Stop vehicle and check power supply" and speed of the car started to decline. I could not drive more than 20mph on a main street that had a speed limit of 35 mph. Thankfully I was able to park at a Ralphs in a safe place before the car died. The 12 Volt battery died. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car home but I had to keep a portable jumper connected to the car so I can move the car on the flatbed since I couldn't put the car in Neutral for towing. I replaced the 12 Volt battery the next day, but the issue persists and the next available appointment is on April 1st. Upon researching this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. Please look into this issue. Here are some links for reference: [XXX] [XXX] Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Charging stops after 10 mins, took to dealership had the update done. Still continue to have problems charing on level 2 charger. Lowered the amps on charger. Lowered the amount fully in recommended by the manufacturer still have the same issue.
12 Battery drains out so fast and so often . Even if it is charged overnight externally . it drains out so fast that after driving some distance and after switching off , it does not come back up and we cannot start the car and have to use a jumper to start the car . My car is car dealer for 2 weeks and they are unable to find fix , though they have opened a ticket with Kia Tech and they have 7 such cars as of today facing the same issue.
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the federal safety agency. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Stop vehicle and check power supply light comes on. Car shows error message before battery dies while driving. And wont charge. If on the highway you have a few minutes before your battery completely dies although my battery is 100%
Issue with the car, not charging it was the ICcU module
The vehicle completely lost power while driving. My wife came down a dirt road hill, made a left onto [XXX] in Duxbury, VT, heard a "clunk" from below the car, and experienced total power loss. An error flashed on the screen that read "Critical Battery System" and then, soon after, "Stop Car Immediately." She was able to coast 1/4 mile (downhill) to a school parking lot. The car was towed to a dealership where the dealer replaced the inverter (ICCU) and the paperwork stated "DC/DC Converter input voltage sensor fault." The car had 25,896 miles on it when the incident occurred. The total power loss was extremely dangerous, and we were lucky it did not occur on a highway at a higher speed with more cars in proximity. I see online that NHSTA had previous reports of this issue both with the EV6 and the Hyundai Ioniq. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Was driving to go pick up one of my kids later at night. Was roughly 1/2 mile from home driving about 40 mph when I heard a pop / noise on the rear passenger side. Was unsure if I had rolled over something or what. Shortly after that (few seconds later), the "Check Electrical System" came on. Since I was close to home, I elected to turn around to go home since I could conduct a fairly easy turn around near the sub-division. Before I did that, the car then noted "Limited Power" and came up with the Turtle icon. The speed was restricted to 25 mph. This continued for roughly several hundred feet. At that point, a second warning noting a critical issue came up and the speed was further restricted to 12 mph. I was able to go through the 4-way stop sign, continued to drive under the restricted speed. I was able to turn on my hazards and wave several people past me as I drove extremely slowly home (12 mph on a 35 mph road). I did arrive to my house and pulled up into the driveway where I was able to park the car. The vehicle was at roughly 65% charge when I had started the trip. As per the recommendation of the dealership, I had the vehicle towed using Kia's Roadside Assistance to the dealership the next day. The vehicle was unable to start or even turn on. The tow truck was able to use a battery pack on the 12V battery to be able to activate the car to shift it to neutral for towing.
My 2022 EV6 has been experiencing issues with the 12v battery that has resulted in multiple jump starts. Battery was tested by dealer but no issues found. On December 5, the car suddenly lost power and had to be towed to the dealer. Immediately prior to this the "Check Vehicle Electric System" light came on. The warning light came on and the car experienced an immediate loss of power and the died completely. It has been one week and they have yet to diagnose the issue.
Driving South on Route 15 in Gettysburg Area on 11-22-2023 I got a warning message on my dash which read “check electric vehicle system”. The warning disappeared off the dash and we continued to drive a bit further. The warning light illuminated once again and I started to look for a pull off area. Not long after the warning appeared the second time a bigger warning came on the dash and directed me to pull over and stop. We fortunately were able to get into the right lane and pull off the road. We were headed to Northern VA and would have been on a number of multi-lane roads where if a dead vehicle is stranded in high traffic area with speeds exceeding 60 to 80 miles per hour could have resulted in a catastrophe with a car that just goes dead. Remember there is no warning except for the dash warning and a few seconds until the car died. This problem is well know and documented all over the Internet and KIA has done nothing about it. 11-22-2023 At 10:33 AM we called the KIA hot line and explained what had happened to the KIA representative. He secured a tow truck. At dealer on 12-27-22 for charging problem. At dealer on 8-10-23 to have ICCU check 11-22-2023 At 12:38 PM we received a call from the tow truck driver and ask where we were located. We got to the dealer but they couldn’t get the car off of the roll back tow truck because it had lost all power to the car and wouldn't unlock doors, release the parking brake etc. I suggested to the service advisor that the battery needed a jump or battery pack to energize the car enough to get it off the truck. That did work and pulled the car to the rear parking area. I told the service advisor about all of the complaints on the Internet about EV6’s stopping dead in the middle of the road causing some very dangerous conditions. He said the dealership had not heard anything about it. I have no loaner car and car has been sitting for 20 days waiting on parts that were probably not upgraded from the original part.
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