The driver's side USB-A wiring harness repeatedly (though intermittently) drops connection between a properly connected iPhone and the native infotainment system, causing a "drop-out" of Apple CarPlay connectivity. The safety concerns associated with this are most acute when using Apple CarPlay-based navigation systems, as the native infotainment system stops displaying Apple Car-Play navigation, and begins searching for a USB-A connection with display "Reading USB." This sometimes remedies itself, with return to Apple CarPlay display but often requires physical reconnection of the USB-A cable. This level of manual manipulation of the infotainment system has caused me to lose navigation capabilities mid-trip and frequently takes my attention away from safely navigating the vehicle, especially when in urban traffic. The problem is persistent across multiple phones, multiple cables (including brand new Apple-branded cables), and other USB-A hardware external to the vehicle's infotainment system. The problem is well documented in multiple online owners' forums (see links below), and appears to be experienced in the similarly engineered/equipped Hyundai Ioniq 5. In my experience, Kia dealers have difficulty recreating the issue, as it is intermittent. Even when they are able to recreate the issue, they are unwilling to perform service, as neither Kia nor Hyundai have developed related technical service bulletins documenting or addressing this issue despite its persistence over multiple years since the cars' release. This presents an ongoing and unaddressed safety risk to Kia EV6 and Hyundai Ioniq 5 drivers. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 Kia EV6 electrical complaints
Page 7 of 8: complaints 161 to 190 of 213, newest first, as owners wrote them.
While driving in a major thoroughfare, a red warning came on to check the electrical system, and that propulsion power may be limited. We pulled over to a parking area and consulted the manual. It suggested turning the engine off and back on again - we did so, but the warning remained. We determined that we were 2-4mi from our Kia dealer. Based on the manual information, we believed we would be able to drive at a slow speed and selected a route towards the dealer that avoided the highway. However then the 'turtle' warning light came on and we we were reduced to walking pace. We pulled into a side road, but were unable to pull over completely before we lost all motion. We activated the warning lights, but after a minute or so there was not even sufficient power for those. This was a rainy day with not great visibility. We feel lucky and this could have been so much more dangerous. We had to redirect cars around us while we waited for towing. The vehicle was at the dealer for a voluntary service campaign the previous month related to the ICCU. The online version of the EV6 2022 manual has different instructions - it says to refrain from driving and have the vehicle towed. We would have followed those instructions.
The vehicle throws a "charge interrupted" error on any Level 2 AC chargers and stops charging within few minutes of starting charge. The charging occurs only for 10~15minutes and immediately stops. The issue has been persistent since 3-4 months now and consistent on every charging session. I have to unplug and replug the charger multiple times to be able to complete charging. This also happened to me on a DCFC 150kW charger as well.
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
car stopped and will not start. 2nd occurrence. 09-25-23 and 10-17-23
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
There is a component, the ICCU, that is failing in a number of early cars. Who knows about the later ones? The 12v battery drains and the car won’t start. If the use is lucky, a jump start will get it to run enough to get to the dealer. Otherwise, a tow is in order. This can happen while the car is under way as well. Look at the Reddit ev6 forum and the Facebook EV6/EV9 forum. There are many stories about this problem.
I was driving home when I heard a loud pop in the back of the car then warning symbols pop saying the there is a issue with electrical system. Then it told me to pull of the road due to low power. I've been reading around heard about the iccu not charging the 12v battery while driving and lost all function when it dies.
The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 30 MPH, the message "Speed Limit System Failure" was displayed, and the instrument cluster screen start to flash on and off before going blank. The vehicle started to lose motive power and then stalled. The vehicle was restarted but after driving approximately one mile the failure reoccurred and the vehicle stalled. The vehicle was towed to the local service center the vehicle was diagnosed and determined that the 12-Volt battery was faulty and needed to be replaced. The 12-Volt battery was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 72,000.
sometimes vehicle is not charging at 6.6Kw charging. it says unable to connect/not charging. I tried multiple times and multiple locations. Also, I informed the dealer (Kia Fremont) and they are keeping my vehicle from last 2 weeks and there is no communication about the status. [XXX] vin no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car 12v battery keep on dying after car is only one years old. Kia can not figure out why. I have to carry an emergency battery jumper with me at all times. This is an electric vehicle and when 12v battery dies. Vehicle loose all power.
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Just like the Hyundai Ionic 5 issue with power loss, my Kia EV6 which has the exact same underlying system (e-gmp); I heard a loud pop followed by my vehicle immediately informing me to stop driving and pull over. It has since been in hobble or "turtle" mode and will not let me drive it for more than 1 minute before insisting I pull over. It has since been towed to the local Kia dealership.
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
2022 EV6 Wind. For the first 10 months i had absolutely no issues charging the car at home. The car went in to the dealer in mid august for a number of service bulletins. Since those changes, the car no longer accepts level 2 charging at the 48amp speed that it is advertised at and documented to provide. The dealership is not capable of replicating it, because they only have a 32 amp charger, which is significantly less powerful. It is my understanding that this is a heat issue which makes me nervous about a fire. I can turn the charger down very low, but that defeats the purpose of why I bought this car as faster speed charging was one of its selling points.
An error message started flashing on the dashboard. The car came to a crawl was able to turn off to a side road where the car shut down. Had to call roadside assistant and have the car towed to the nearest Kia dealership Two days later was told the iccu had burned out and there was no ETA on a part to fix the problem.
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Car has a unresolved ICCU failure, which means the battery cannot be charged. Car is stuck in dealer for 6 months with the same issue. Meanwhile, I pay car payments.
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
12-volt battery is not being properly charged while driving. once resulting in loss of power while moving (thankfully still in our driveway) requiring a jump start, and twice when parked which forced us to have to break into (airbag the door) the vehicle to get the trunk open and jump start. It seems to lose 12-volt battery charge if not driving for a few days requiring us to leave it unlocked if we are not using it over the weekend for example. There have been no warning indicators or other warning prior to this occurring. I was in an accident in February and my vehicle was in the shop for a month. I lost contact via my app twice so I assumed the 12v battery died while they had my car, but they didn't mention the issue upon returning the car to me.
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was purchased new; however, upon attempting to unlock the vehicle to drive a week later, the vehicle failed to unlock. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred a year later. The contact stated while driving 40 MPH, a message advising to pull over and to immediately stop the vehicle was displayed. The contact veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. Additionally, the contact sent requested documentation to the manufacturer through mail. The failure mileage was approximately 87.
The vehicle is repeatedly shutting down its charging cycle during charging sessions. I am always getting “charging session interrupted” notifications.
The 12V battery on my Kia EV6 has died 5 times (May 9, May 23, Jun 18, July 3, July 5 2023). I bought the car in March 2022 and there were no issues until May 2023. Twice the 12V died when parked at home with the Lithium battery at 80% charge, twice when my wife was out and parked and the last time at the 'Serramonte Kia' dealership in Daly City, CA. It required us to call Kia Roadside assistance to jump start the car. It was reported to Kia all 4 times that it happened to us. They recharged the car and when it finally died at the dealership, they replaced the 12V battery. I suspect that it's going to happen again because there's a fundamental problem with the ICCU which prevents the Lithium battery from charging the 12V. I have read that it's already been reported to the federal safety agency and that it's been investigate. Kia needs to recall and fix the underlying issue. I am worried that it puts my family at risk if we are stranded in the middle of nowhere.
The issue is essentially EXACTLY like this article: https://www.caranddriver.com/news/a44272155/2022-hyundai-ioniq-5-the federal safety agency-investigation/ We heard a semi-loud pop that appeared to come from the rear of the vehicle. Approximately 5-15 seconds later, we got a notice that the electric system needed to be diagnosed. We were only a block from the house, traveling at low speeds, and did not experience a complete loss of power. However, the system started giving additional alerts (I do not remember the exact phrasing) related to stopping the vehicle immediately.
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
The contact owns a 2022 Kia EV6. The contact stated while driving 35 MPH, the vehicle shut off and lost motive power. The vehicle rebooted and the message "Critical Electrical Failure" and "Stop Vehicle” was displayed. The low voltage message was also displayed. The contact was unable to stop the vehicle or restart the vehicle. The vehicle came to a complete stop independently. The vehicle was towed to the dealer for a diagnostic test however, no failure was found. The contact was informed that the vehicle needed to be diagnosed by a technician. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 11,000.
Had just charged the vehicle at a level 3 charger, received battery failure warnings on the dashboard, by the next morning the car had lost motive power down to 12 MPH maximum. This occurred june 19, 2023. The car has been at the dealer ever since, where they advise that there are no iccu replacement modules in the USA as they are back ordered. The dealer is northstar kia in queens, ny.
During Level 2, 48 amp charging the car continually stops and starts charging roughly every five minutes. After contacting the charging maker, their diagnostic showed nothing wrong with the charger or incoming power, and that the car was stopping the charge. My Kia dealer states it is a problem with the onboard charger. However, Kia support doesn’t seem to acknowledge it. I have seen multiple reports of this is happening including a potential lawsuit, so I’m reporting this as an issue as well.
Vehicle repeatedly interrupt its own charging, no error codes are surfaced. The charger(EVSE)is in proper working order, confirmed with other cars, the area around the plug gets very warm but not alarmingly so? The issue developed after many months of error free charging. The issue is non limited to a single EVSE, it seems to be avoidable by greatly reducing charging rate.
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