The contact owns a 2011 Kia Optima. The contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The worst 2011 Kia Optima Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine19
- Electrical6
- Brakes5
- Airbags4
- Transmission4
- Acceleration3
- Seats2
- Steering2
- Seat belts1
- Tires1
Specific symptoms reported on the 2011 Kia Optima Hybrid
Recalls 3
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
- Risk
- An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC284.
Recall number 23V652000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC200.
Recall number 20V750000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
- Risk
- If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- Remedy
- Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC165.
Recall number 18V363000 · Recall details
See all 3 recalls for the 2011 Kia Optima Hybrid
Defect investigations
Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V‑520, 20V‑543, 21V‑161, 21V‑160, 21V‑303, 22V‑056, 22V‑810, and 23V‑651. Kia recalls 16V‑815, 20V‑518, 20V‑519, 21V‑137, 21V‑331, 22V‑051, 22V‑800, and 23V‑652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
AQ23002
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Loss of Motive Power
the federal safety agency received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitionersâ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODIâs evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to the federal safety agency which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. Â There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in the federal safety agency's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, the federal safety agency does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing the federal safety agencyâs reasons for denial of the petition will be published. The reference numbers for the complaints to the federal safety agency cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to
DP22003
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V‑568, 17V‑226, 20V‑746, and 21V‑727; and Kia recalls 17V‑224, 19V‑120, 20V‑750, and 21V‑844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V‑877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
EA21003
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued the federal safety agency Recalls 20V‑750 and 21V‑844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.
PE19004
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the federal safety agency to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to the federal safety agency regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V‑907, 18V‑934, 19V‑101, 19V‑063, 19V‑120, and 19V‑204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, the federal safety agency decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
DP18003
Technical service bulletins for the 2011 Kia Optima Hybrid 132
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Partial repair – electrical a/c compressor
- Pitstop: technical operations: external damage to ultrasonic sensor
- Transmission fluid application guide
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI2002Y/z)
- This bulletin provides information relating to the correct transmission fluid type and fill quantity...
- Partial repair - electrical a/c compressor
- Transmission fluid application guide
- High-voltage battery ordering and return procedure
- Partial repair of c-mdps motor, ECU, worm gear and/or steering column housing
- Engine replacement instructions for DTC P1326 (PI2002Y/z)
2011 Kia Optima Hybrid fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.4L 4‑cyl Hybrid | FWD | 34 | 38 | 36 |
What 2011 Kia Optima Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.
The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear had failed. The dealer was contacted for a second opinion, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
The contact owns a 2011 Kia Optima Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving (in forward motion), without any pressure being applied to either the brake or parking brake, the vehicle begins to slow itself rapidly losing acceleration.; a rumble can be heard there is consistent beeping noise and the vehicle begins to vibrate slightly. A yellow triangle with an exclamation point and the words check brake appears in the drivers display; attempts to accelerate increases the rpms but the vehicle continues to slow rapidly. Not idle as if it were not in gear, but just as if the driver was breaking suddenly. The only known method of correcting this is to turn the vehicle off and restart it. However, this stops working as a solution after a few days and the problem persists. When the vehicle restarts you can feel the brake pedal release. This has occurred randomly at least 20 times in the past before until eventually it could not be driven at all. At speeds ranging from 25 MPH on neighborhood streets to 70 MPH on busy freeways. I sincerely fear that if not corrected it will lead to a (potentially fatal) vehicle collision. I also took the vehicle to a near-by kia dealer service department in ca. After months the car was returned and it continued to have the same issue within a days. They were unable to diagnose or duplicate the malfunction as also. I have video of this as well. This needs to immediately be corrected and the technicians need to know what the problem is and how to fix it rather than experimenting on owners vehicles for months or weeks to then return it without resolution. Why should I or any other kia owner bear the burden of these unnecessary costs, inconvenience, and extremely unsafe conditions. Kia needs to respond I am sure others have experienced this same issue and should come forward immediately for the safety and well being of all.
My active air flapp system is defaulting and transmission going out. Not to mention the hesitation when accelerating
My 2011 kia optima hybrid had an engine failure, car kept stalling so bought a 300 dollar battery. Well the car stalled again while driving, took it to the kia service center just to tell me the engine was blown. There's been several consumer complaints about engine failure on these vehicles so whats taking long to recall these engine mishaps. Called customer care and was informed with no help whatsoever. Several consumers have come out of pocket for these neglected engine failures and nothing is being done.
Took my car to the dealer in camp springs, maryland to have an analysis done and to install a new air bag recall from dmv. One of the issues was to check my fluids and to see why my car hesitates and makes a clanking noise after driving a period of time. Now, it didn't happen all the time. Just when it was driven for a few hours straight. One of the dealers service rep reported that the engine was burning oil. After reading the report, I would constantly check the oil. When I first notice the clacking noise, I would check the oil. There was plenty of oil in the car, however, my coolant container was low. Purchased coolant for the vehicle. A month later, the container was almost empty again. Apparently, the coolant was leaking into the engine. Now I have an engine problem.
Ecu malfunction causing misfire in cylinder one resulting in ignition coil melting and and causing electrical fire in engine bay while in motion on local street. Vehicle is now inoperable.
Compare the 2011 Kia Optima Hybrid
Other model years
Questions about the 2011 Kia Optima Hybrid
Is the 2011 Kia Optima Hybrid reliable?
Owners have filed 34 complaints about the 2011 Kia Optima Hybrid, 1.3 times a typical Optima Hybrid model year.
What is the 2011 Kia Optima Hybrid year score?
The 2011 Kia Optima Hybrid scores 65 out of 100 (average). The score compares it with the other model years of the Kia Optima Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2011 Kia Optima Hybrid?
Engine and cooling, with 19 complaints, typically around 99,700 miles. Next is electrical (6).
How many recalls does the 2011 Kia Optima Hybrid have?
3 recalls, covering service brakes, hydraulic, engine and air bags.
Was there a recall on the 2011 Kia Optima Hybrid engine?
Yes, 1 recall: 20V750000. Check your VIN to see if your car still needs the free repair.
What year does the Kia Optima Hybrid have bad engine?
The Kia Optima Hybrid model years with the most engine complaints are 2012 (73 complaints), 2011 (19 complaints) and 2017 (18 complaints).
What gas mileage does the 2011 Kia Optima Hybrid get?
Official estimates for the 2011 Kia Optima Hybrid range from 36 mpg combined. The most efficient version (2.4L 4-cyl hybrid, FWD) gets 34 city and 38 highway.
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