Every since I purchased this car in 2013 I have had nothing but trouble out of it I have called the Kia company numberous times and they never respond all I asked them to do is replace the car I trusted in Kia I love my car but it is severely dangerous please help me before it gets me and my family hurt
2013 Kia Optima airbags complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, another vehicle t-boned her passenger's side. Only the passenger's side air bag deployed and exploded, causing the contact to sustain coughing spasms. Medical attention was received. A police report was filed. The vehicle was towed to a police department lot. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and emailed the contact notification for the federal safety agency Campaign Number 22V560000 (Structure) associated with the VIN. The manufacturer also opened a case. The failure mileage was approximately 140,000.
Air bag light malfunction
My son owned a Kia Optima built in June of 2013. He was in a motor vehicle accident where he was put in a pit maneuver and Then was T boned on the passengers side causing his body to lay across the front seats and died at the scene. His black box download showed that the seat belt pretensioner was off and both airbags in the front did not go off. I know there is a recall for optimas built before aug 31 of 2012. I believe there was an issue with this vehicle as well. I would hate for there to be anymore deaths or injuries with the later models of these vehicles. I do hope this is looked into further.
My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
My paint has been chipping really bad. Also I had a few recalls taken care of at modesto Kia once I got my vehicle back and drove it back home (about an hour and a half away) I started smelling something burning, I looked under the hood and couldn't find anything wrong so then a few days later I smelled the same thing but this time I heard a loud pop I got out and noticed my fog light had shattered, and the housing is completely burned. So now my fog lights won't work and I have to make sure the fog lights are turned off because I don't want there to be power going to the loose wires, the head lights get extremely hot to the touch the fog light got so hot it burned a hole through the bumper. Then about two weeks ago the airbag light turned on and it won't turn off, I did some research and found out that when the air bag light is on there is a huge chance the airbags won't deploy. I have a baby so I really hope that isn't the case, because if a hair on his head gets harmed because of Kia I will be suing.
I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.
The contact owned a 2013 Kia Optima. The contact stated while driving approximately 10mph when the contact was struck by another vehicle which resulted in none of the airbags deploying. The contact sustained bruise sternum, bruised heart, and neck injury and sought medical treatment. There was a police report taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 93,000. Consumer stated air bags did not deploy and seat belt was torn.
The contact owns a 2013 Kia Optima. The contact stated that after he purchased the vehicle from the dealer, he noticed that the air bag warning light was illuminated. The vehicle was taken to the dealer and the dealer tried to repair the air bag failure however, they were unsuccessful and informed the contact that the vehicle did not need the air bags since it had seat belts and there were many vehicles on the road without air bags. The dealer also informed the contact that the vehicle was previously involved in a collision. The vehicle was taken to another dealer, Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) and diagnosed that the air bag wirings were faulty and if the contact was involved in a crash, the air bags would not deploy. Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) advised the contact to take the vehicle back to the original dealer since it was a safety failure, and to contact the federal safety agency. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.
Multiple recalls on car - been having significant issues from electrical to breaks.
Tl* the contact owns a 2013 kia optima. The contact stated while driving 20 MPH and making a right turn, he heard an abnormal popping sound prior to the air bag warning light illuminating. Upon inspection, the contact became aware that the horn had popped out of place and was raised inside of the steering wheel which made the horn defective. Despite the failure, the contact drove the vehicle his residence. The contact called south shore kia (1128 sunrise hwy, copiague, ny 11726) and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000. The VIN was not available.
The air bag light is on and horn and steering wheel buttons don't work
My air bag light will not go out, so I took car to mechanic and he replaced clock spring and air bag light still on. So looked up recalls for kia 2013 and I see air bag default and I called kia and was told even that was a problem for some kia 2013 my car is not included because of my VIN. I went back to mechanic and he stated that it was an air bag issue with kia and should be taken care of because it is same issue they recalled kia optima 2013 regardless of VIN it is within the year of recall.
Horn dosen't blow or nothing works on steering wheel
Passenger seat occupant sensor r/f seat cushion the air bag light stays on car was not in motion
I have owned my vehicle for 3 years. My airbag sensor light has come on fir I the 2nd time. I spoke with the manufacturer and they are showing no desire to look into the problem without the being a sizable expense to myself. Also my back up camera is showing signs of connection issues. Both I feel are a ssfety concern of driving the vehicle.
Clock spring in steering wheel broke. Has been like this for year.
Tl* the contact owns a 2013 kia optima. The contact stated that the air bag warning indicator illuminated and the horn failed to sound. Kia of irvine (located at 45 oldfield, irvine, ca 92618, 949‑612‑9514) was called and stated that the failures were not covered under the federal safety agency campaign number: 18v363000 (air bags). The vehicle was not diagnosed or repaired. The approximate failure mileage was 66,000.
My daughter rear ended another car. Her air bags did no deploy and her seat belt didn't lock. Fortunately no one was hurt.
Tl* the contact owns a 2013 kia optima. The contact took the vehicle to classic kia carrollton (2920 n interstate 35e, carrollton, tx 75007, (866) 559-8140) to be repaired per unknown recalls regarding the engine and air bags. The dealer kept the vehicle for 85 days, but the air bag indicator illuminated after the repair. The vehicle was taken back to the dealer where it was determined that the SRS module needed to be replaced at the cost of $854. The contact believed the dealer was dishonest and did not tell her about the SRS module at the time of the initial repair. The dealer claimed that the SRS module had nothing to do with the air bag recall. The contact researched the dealer and found several complaints of people bringing their vehicles in for recall repairs and experienced other issues afterwards. The manufacturer was contacted and agreed with the dealer. The failure mileage was 139,372.
Car stopped working motor making loud popping sounds and stopped on me..there was no indication or warnings..
Tl* the contact owns a 2013 kia optima. The contact received notification of the federal safety agency campaign number: 18v363000 (air bags). The contact stated that the air bag warning indicator was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crain kia of sherwood (5830 warden rd, sherwood, ar 72120, (501) 436-4852 23502) and was informed that the recall repair was previously completed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 12843689. The contact was also provided a loaner vehicle. The failure mileage was 124,000. Parts distribution disconnect.
I was driving from woburn ma on new boston road headed to wilmington ma and my car seemed to shut down I was able to pull over off the street next to a curb location 147 new boston rd. I tried to start my car pressing the push button start only lights came on on the oil has engine battery... While still sitting in the car I was trying to make some calls I smelled a burning smell I noticed smoke coming from the front of the car. The smoke increased rapidly I exited the car called 911. While waiting for help to arrive I grabbed some items from the glove box and back seat the front of the car at that point flames were coming from under the hood the flames escalated to pop the hood a large fire had ignighted from the engine area the fire department put out the fire. A tow truck towed the car away.
Tl* the contact owns a 2013 kia optima. While driving various speeds, the air bag warning indicator illuminated and the horn failed to sound. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 65,000. Also, since the airbag warning indicator illuminated the following no longer works: horn, cruise control, eco, reset and trip, electric windows are speratic; meaning when you go to roll windows up they start to roll up 1/4 of the way than they roll down. *bf..
Dashboard airbag light remained illuminated while driving car. Kia dealer inspected car and advised driver's-side frontal airbag is nonfunctional until clockspring is replaced. Dealer did not have part available. Mileage was approximately 42,000.
When turning left or right, the steering wheel makes a noise, seems to get stuck. " when stationary or in motion the horn does not work. When in motion the cruise control does not work. When stationary or in motion, the steering wheel heater does not work and the radio volume control does not work. Airbag light is on.
2 days after my warranty expired a light appeared on my dash and my horn stopped working, kia said it was an airbag light. I was quoted over $600 to replace a clock spring. I took it to a mechanic who put in a clock spring, it fixed the horn but it would cost more to replkace a sensor or airbag which ever would be needed once they dug into it. I couldn't afford the extra cost so it still appears on my dash.
My vehicle was involved in a fender bender. I was stationary in traffic on a city street when my vehicle was struck from behind.a few days after, I noticed the airbag light continued to stay on and rear seat belt doesn't work. Prior to the fender bender I had no problems with air bag or seat belt. A minor incident caused my airbag to malfunction and I'm trying to understand why. I've only had this vehicle for 2 years and now its not safe to drive.
Tl* the contact owns a 2013 kia optima. While driving 35 MPH, the vehicle lost power and stalled without warning. The vehicle was pulled over and towed to a local mechanic. The mechanic diagnosed that the engine seized. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The vehicle was included in the federal safety agency campaign number: 17v224000 (engine and engine cooling) and the federal safety agency campaign number: 18v363000 (air bags). The failure mileage was unknown.
First off this is my daughter's vehicle that I purchased thinking it was a safe vehicle for her. When here air bag light came on and we found out about the air bag recall she kept getting the run around at the dealership in alabama. I went and got her vehicle to bring it home to ga to have it serviced. Well they serviced the vehicle and when I got my car and noticed the light was on I was told oh that has nothing to do with the recall because the recall issue would not have made the light come on. I was told I needed to pay a diagnostic fee to find out the issue. I asked why since they already had the car in the back and its an airbag issue and they said oh we would have to pull the car apart. After taking the car to another dealership and finding out it is the clock spring I called kia I spoke with someone over the phone and was told to bring it back in at 2pm because that should be covered and they would take care of it and once they do that the car would be good to go. Once I got there I was told sorry that they misspoke and didnt have all my information that they only had my VIN number. Well how the hell you got my VIN number without getting all my information. This is so not right as you know that the clock spring has been recalled on other kias. I was charged almost $400.00 from kia to fix something that should have been covered after going back and forth with them.
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