Took vehicle in for service a month ago for airbag recall as was told would not inflate in crash. Called kia corp. To ask status as I have heard nothing more after calling each week and was told my car was ready as of that moment. Picked up car and transmission (light came on and died) in middle of 4 lane hwy 5o'clock traffic as I was in motion approaching traffic light at within a mile of leaving regal kia and was then told that the airbag was still not working as the extra fix was outside of the recall and I would be responsible for. I could have been in a major accident during stall as I went in for a airbag recall and left with a dead transmission and airbag was not fixed, putting my life in danger within minutes of leaving the same dealership that earlier months cleared my car as perfect except for tune-up because of another previous recall. I was not placed in requested loaner to match my vehicle size as needed due to my family size for 4 weeks. This is not acceptable by any means as a customer.
2013 Kia Optima airbags complaints
Page 3 of 3: complaints 41 to 62 of 62, newest first, as owners wrote them.
Tl* the contact owns a 2013 kia optima. While driving various speeds, the seat belt warning indicator illuminated. Crain kia (5830 warden road, sherwood, arkansas 72120, (501) 542-6042) was made aware of the failure and disabled the air bag light; however, the failure recurred. The contact received notification of the federal safety agency campaign number: 18v363000 (air bags) on july 27, 2018. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
I just want to make sure that a repair is available and been approved for the kia optima 2013 airbag defect. I checked the federal safety agency website and it still says the recall is incomplete and no repair is available. I requested a loaner vehicle from kia a month ago and they were very slow to provide one just letting me know yesterday that they would have to find a dealer that has a loaner/rental program or otherwise I would have to purshase my own rental and they would reimburse me when the repair became available. Today when I asked them for the reimbursement policy in writing before I went out to get a rental, they then told me a repair just became available and for me to take it to the dealer to be fixed. Because of the run around I got, I want to make sure that the repair is legit being its not showing on the federal safety agency site
Tl* the contact owns a 2013 kia optima. While the contact was at a stop light, another vehicle crashed into the rear passenger side of her vehicle. The contact stated that the air bags did not deploy and the seat belts failed to restrain properly. The contact was injured and was transported to the hospital by ambulance. The passenger was not injured. A police report was filed. The vehicle was able to be driven to the contact's home and the body damage was repaired. The dealer and manufacturer were not notified. The failure mileage was 61,000.
Air bag light came on with vehicle at approximately 86,400 miles, vehicle was stationary. Vehicle sensing device indicates on passenger whether weight is enough to turn air bag on or off. Dealer showed air bag clock spring needed to be replaced indicated only air bag that was affected was passenger side. Not sure if this is correct, that clock spring failure only affects deployment of one air bag. Subsequent problems thus far in two weeks since taking to dealer: cruise control buttons not working, trip computer and eco controls also failed all controls are located on steering wheel. Contacted kia customer service and they denied covering replacement of part as vehicle is no longer under warranty that covered this failure and claim their are no recalls on this part for VIN number.
My airbag warning light came on and has stayed illuminated for several weeks and my horn isn't working as well cruise control and other steering wheel buttons not working.
Takata recall my airbag light came on about a week ago while I was driving down the road going at 50 MPH and hasn't went off yet. I haven't been in any sort of accident whatsoever. Just casually driving down the road (may have hit a pothole or anything that caused it to come on) so I was checking to see if maybe there was a recall.
My airbag light went is on and my horn isn't working. Sounds like its a similar issue to the federal safety agency campaign number: 18v363000 and yet my VIN isn't included.
Takata recall - we called dealer ball kia in national city, ca & were told that we would receive a letter. For us to call back then & that we had to continue to operate an un-safe vehicle until the letter arrived and a appointment could be made. This car could kill us upon impact!!! Please, there has to be a better & safer solution.
Takata inflators read on webiste;however, got in a wreck on 4/11/18 car totalled got hit in front end and no airbags deployed in the entire car, I hit steering wheel and had to go to the er. Also, in august of last year the car had internal engine failure and put new engine in my car. Had nothing but complaints on this car. I emailed kia on the air bags and no one has got back in touch with me.
My airbag light is on and my horn I blowing for up to 45 minutes randomly at anytime; driving or stationary. My car is unsafe. I had my car diagnose at cobb county kia in kennesaw, ga 30144 and the service manager, joe told me that the issue was the clock spring which kia has recalled on several other models. The car is unsafe; the airbag does not work at all. The dealership wants $600.00 for a safety issue.
I have had two head on collisions with my 2013 kia optima, neither were major but impact was above 30mph in both cases. During both incidents neither time did airbags ever deploy. One would think airbags would have deployed in those situations, but they did not. Additionally since I purchased the car I have had electrical problems that the manufacturer could not fix. After hearing about airbags and electrical issues relating to the kia forte and hyundai sonatas I believe this airbag issue could be effecting a wider range of vehicles possibly including 2011 kia sorrentos as well.
Haven't anything happened just yet, but I have received a notice in the mail
On september 28th my husband was in a accident where he turned a corner at 8mph and hit the rear end of a boat on a trailer. The whole front of the car was crunched and the car is now a total loss and was totaled. The air bags never went off and if I were in the car with my two small children this would have been a different story.
No previous problems with steering in the year vehicle was owned, was bought preowned with 25k miles on it, now with 28k miles on it. On day of accident, roads were damp, while driving on road littered with numerous pot holes and bumps, came around a corner on what seemed to be bump free pavement, steering jerked right, car veered into the grassy terrain alongside road, could not regain control of car as steering was fighting me no matter what I did, raise in terrain forced passenger side down an driver side of car into air, car came to rest near side of road on it's passenger side, also air bags did not deploy. This car is supposedly safe I believe I survived thanks to an angel above keeping me safe.
Air bag light constantly stays on while driving
Tl* the contact owned a 2013 kia optima. While driving 50 MPH, the contact's vehicle crashed into a deer. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 58,000.
Tl* the contact owns a 2013 kia optima. While the contact's mother was behind the wheel and the vehicle was idling, the vehicle accelerated while her foot was on the brake pedal. The steering ability failed and prevented her from turning the steering wheel. The contact's mother lost control of the vehicle and crashed into an embankment and a ditch. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed, pending the insurance company's investigation and analysis. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 56,500.
I was traveling 65mph when a deer ran out in front of the car. The front in was crushed in and the airbag did not release. I was told that with the force impact of the deer the airbag should have came out.
I was involved in a mva accident on 9/24/2014. I was stopped at a light, facing east, turning to go north, in sc ia a man ran a red light, coming westbound at a high rate of speed hit the traffic going south bound which in turn the 1993 ford explorer hit me head on. Pushed my 2013 kia optima 40ft from the light. The impact was pretty intense and I was hit head on and no air bags deployed, as I looked in the back seat my back seats were laying down, before the impact they were in a up position and fully locked..updated 10/17/14 *bf updated 3/30/15 *js
I was exiting to turn right onto the street when I looked down for a few seconds and hit the median head on. There was a big terra-cotta pot with a tree planted in it that I hit hard. It ripped the front bottom part of my car off and broke my transaxle. It wouldn't drive anymore and it totaled my car. None of the airbags ever came out even when I hit head on. I had to go to the hospital for a cscan. I ended up with a concussion for almost three months and still have a knot on my head. I was also wearing my seat belt.
Tl* the contact owns a 2013 kia optima. The contact stated that the driver crashed into another vehicle and the air bags failed to deploy. The driver was taken to a hospital for treatment of neck injuries. It was unknown if a police report was filed. The vehicle was taken to an impound lot. The vehicle was not diagnosed for the cause of the air bag failure. The vehicle was destroyed. The approximate failure and current mileage was unknown. The VIN was not available.
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