While I was driving on this day [XXX] all of a sudden my car started to shut down and I couldn’t give my vehicle any gas really. I got a hybrid system warning, and my red brake light came on, and I got indicator for me to check the brake. My brakes felt like they were grinding and hitting the ground. I managed to get my Kia into the dealership where the service manager, Jose looked at my car briefly. Of a visual inspection he said that the brake pads looked good, but your brakes are hitting the ground. He charged me a diagnosis. I told him to check to see if there are any recalls active, he said I do see a recall, but this doesn’t have anything to do with your car. The next day I heard from the service manager told me I have an update. I have attached the diagnosis of my car. This is what they say needs to be repaired in my vehicle. I asked my service advisor questions about how related the recalled part was to the issue. You can see the conversation in the pictures. At this point, I created a case with you all when he started to argue over terminology. I had a conversation on the phone with Jose and my service advisor later where they then told me that there is no recall that is showing up. I said I need to look over this because I saw a recall there. I verified this and messaged the advisor back. There were no further conversation conversations over the phone. Everything was done over messages and you can see them below. I was being threatened to be charged storage fees. And they said that they performed the recall, but the car was not confirmed to be in drivable condition. I did not go by to pick the car up. I called corporate numerous times. I was told on one day any additional information from text messages is not needed. Until Alicia gave me the email and said to please send over the info. I called the corporate office, the corporate office did not do anything to solve the situation. My car is still not drivable condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
Kia Optima grinding brakes problems
78 of the 7,544 owner complaints about the Kia Optima describe grinding or squealing brakes, most of them for the 2013 model year.
- owner complaints
- 78
- worst model year
- 2013
- typical mileage
- 69,353
By model year
Often reported together
Knocking 10Stalling 9Check engine light 9Engine failure 6Warning lights 5Brake failure 4Steering noise 3Power steering loss 3
Trouble codes mentioned
P0079 1P0076 1B2521 1B2519 1
What owners say
While in park and driving the instrument panel will show, "Check Brake" and "Hybrid System Warning! Safely Stop and Do not Drive". This is accompanied by the engine not responding to the gas pedal. The brake pedal will also loose pressure and once pushed the brakes will lock up making a grinding noise. The problem has not been able to be duplicated by the dealer. However there are multiple forms and online communities dedicated to try to resolve this issue since it's so prevalent. This issue causes a major saftey hazard as the car comes to a grinding halt and does not respond to the driver. From online sources it seems the problem is prevalent across years and models and only tied to hybrid vehicles.
Randomly when turning, my steering will jolt in the opposite direction and lose power steering. The red power steering light does come on at this moment where I have to pull over, turn the car off, and restart and the symptoms clear itself up. In addition, there is there is, randomly, grinding noises (and I can feel it in the steering) when turning. When this occurs, relocating the steering column by changing the position (via tilt and telescopic) seems to help clear it up for awhile. I have almost jolted to oncoming traffic when turning and a few instances. I have had it serviced to check steering points at tires, axel, cv joints, and my mechanics can't seem to find the fault there. Even after doing alignments, it helped for a little bit but the same problems came back. They believe it to be a steering column issue. They believe that it is getting caught when turning and causing the issues. This has been occurring for about 6-8 months now. The power steering losing power happens maybe once or twice a week to once every two weeks. The grinding and vibration in the steering column while turning happens a few times a week to maybe just once a week. Its occurrence worsens when it rains. I am reporting this because I have read other reports of people have the same experience as myself.
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle started to lose motive power. The contact pulled off the roadway and heard an abnormal grinding sound coming from underneath the vehicle. The contact turned off the vehicle and the vehicle was unable to be restarted. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced. The contact was advised that the following DTC were retrieved: P0076; P0079; B2519; B2521. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that there was no recall on the VIN for the engine. The failure mileage was approximately 140,000.
The car instrument panel showed two messages "check brake " and also "hybrid system warning safely stop and do not drive" The brakes stopped working and the car will not accelerate. I stopped reset the battery and started the car as if nothing was wrong. this happens intermittently when i drive the car for over an hour. the brakes are brand new the brake cylinder is working fine. only when this warning come up the brakes feel like they are grinding. a lot of owners are complaining about this. I am wondering if there is a recall for this issue.
Was driving home and the brake light came on and dash said to pull over brakes started to grind as I pressed on them took it in and couldn’t find the problem looked online and a lot of people with my car are having the same problem read that there was a recall for the brake module 21V331000.
I was driving up the [XXX] north and where [XXX] merges to [XXX] I'm going 65mph on the far left side, and my dash starts beeping and reads WARNING STOP VEHICLE CHECK BRAKES. MY brakes go out, pedal to the floor sounding like grinding gears and doing some major damage, my acceleration stopped working. The [XXX] is merging on the left side so i had to avoid major traffic. I am a driver with skill as i dodge slowed and stopped vehicles, and get to the shoulder before [XXX]. I call for roadside assistance because kia says its free and its not. I was looking around the engine to see what the heck and unplugged the hybrid fuse and battery from back and suddenly it worked again and drive it home and right before I park I made a right turn, and it started beeping again, and this time it stayed this way. I almost lost my life, and I did lose my job because of it. GLENDALE'S CARSPRO KIA SERVICE DEPARTMENT IS THE WORST DEPARTMENT EVER!, they would not help me get a tow, I paid for the tow. THEY CHARGED CLOSE TO 5 GRAND FOR A REPAIR, Hydraulic brake booster module, AND A COUPLE HUNDRED FOR THERE HIGHEST SERVICE OPTION (Changing fluids, wipers, wash, detail, etc) this was a huge mistake and took nearly two months! My car had dust on it THEY DID NOT EVEN CHECK THE PRESSURE I HAD IN MY ALL 4 TIRES (EMPTIED UNTIL 25PSI) I started the vehicle and it started to hiccup as I idle I asked for the manager (a tall husky middle eastern guy with long hair and glasses). He replied "DOES YOUR CAR HAVE A CHECK ENGINE LIGHT ON" I said "no" he said "comeback when it does." I have received paper work from KIA corp stating that i could be reimbursed. I sent that document in and never herd from them again. I call customer service i even went to the Service dept and THEY ERASED MY SERVICE RECORD! Finally happened, with my car still Hiccuping, Rare ShutoffAlarm. I exit fw on green Light, made left; Alarm, No brakes, No gas, Hit curb, Near PEDESTRIANS, Trans Leaks, Part Recalled, No Results, New problem! INFORMATION REDACTED PURSUANT TO THE FR
A piece of carbon build up was caught on the exhaust valve not allowing it to close and causing no compression. The carbon build up is known in every kia engine as everyone knows they came out the factory with defects. With the exhaust valve burnt it scored the cylinder and none of it is covered under the extended warranty and I have seen many people with the same problem and all the dealership does is grind off the burnt oil on the exhaust valve and return it to the costumer while it is a ticking bomb. It is known to the dealership that this is a defect in the engine and which they told me on the phone while all calls are recorded. There was no sign that this was going to happened to the car. I was driving and the next second the car is shaking violently with the engine light on.
I have had zero, I mean zero issues with my Optima before today. I’ve maintained the vehicle since I purchased new in 2016 from Auffenberg Kia in Illinois. I had made it about halfway home when the vehicle started making a shuttering noise and began hard to drive. The first part of my drive was highway, no issues. The second part of my drive was country roads so a little slower speed when this began. The hard drive feeling went away briefly but was then followed by a flashing check engine light, still feeling okay to drive & maintaining a consistent speed. After I had slowed to go around corners is when it began again. I accelerated and the car accelerated as well but the rpms weren’t going over a thousand. Kept driving fine with no shuttering. Once I stopped at the stop sign and accelerated I couldn’t get over 30mph without the front end rattling and a faint squealing sound. I putted home and there it sits. A friend of mine is a mechanic and came with his diagnostic reader. Long story short, engine failure. I’m frustrated all over again because this seems to be an ongoing issue with the Optima’s with no resolution. I just hit 111k miles, which is not high miles for this to happen considering the vehicle is in good condition. Next is to get towed to the junk yard because it’s not worth putting a new engine in it & hopefully for a resolution from Kia.
The contact owns a 2016 Kia Optima. The contact stated while driving 45 MPH, the vehicle started making an abnormal metal to metal squealing sound. The contact pulled the vehicle off the roadway and the vehicle stalled. The contact stated that the vehicle lost power steering and braking functionality during the failure. The contact stated no warning light was illuminated. The contact had the vehicle towed back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 170,000.
Related recalls
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
- Risk
- An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC284.
Recall number 23V652000 · Recall details
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V‑519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
- Risk
- An electrical short in the HECU increases the risk of a fire while parked or driving.
- Remedy
- Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous the federal safety agency recall number 20V‑519. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC212.
Recall number 21V331000 · Recall details
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
- Risk
- If the HECU short circuits, there is an increased risk of an engine compartment fire.
- Remedy
- Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC197.
Recall number 20V519000 · Recall details
Questions about the Kia Optima grinding brakes
Which Kia Optima years have grinding or squealing brakes problems?
The model years with the most reports are 2013 (17 complaints), 2012 (15 complaints) and 2015 (8 complaints).
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