Both front door lock actuators failed within a one month period. It is a safety issue because the actuator is failing in a way that can prevent the door from opening, closing, properly latching and locking. The vehicle is available for inspection. I have taken it to a mechanic to confirm the failure.
Kia Optima door locks problems
270 of the 7,541 owner complaints about the Kia Optima describe doors won't lock, open or latch, most of them for the 2004 model year.
- owner complaints
- 270
- worst model year
- 2004
- typical repair cost reported
- $300
- typical mileage
- 83,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
Key fob 15Airbag light 11Headlights 9Check engine light 9Fire or smoke 8Engine failure 3Stalling 2Won't start 1
What owners say
The contact owns a 2011 Kia Optima. The contact stated that while the vehicle was parked in a parking lot, he noticed the vehicle started smoking heavily from under the hood, and shortly thereafter, the vehicle fully ignited into flames. The vehicle was occupied during the fire. The contact stated that he noticed smoke emerging from the driver-side section of the hood. Furthermore, the contact noted that the power door locks failed to unlock automatically, requiring him to manually unlock the door to exit the vehicle safely. The color of the smoke started off light and quickly turned black. The contact stated he noticed a burning electrical odor during the fire. The fire started at underneath the hood, and stayed in the engine bay. No property damage. The location of the fire was the engine compartment. The fire was extinguished by the local fire dept by water. A Fire Department report was not filed. No police report was filed. The vehicle was totaled. No injuries occurred. The vehicle was towed to a independent auto shop. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage on the odometer was 219,000, but the vehicle had a previous engine replacement.
Paint on all four door handles are bubbling and chipping. I rarely use the backseat handles and passenger door, which makes it more likely to be a malfunction in whatever paint was used for the handles. There is no fading, chipping, or bubbling on other parts of my car.
locked the car as most people do, then went to unlock the car heard it unlock but the door would not open. I could hear the door sound like it was locking/unlocking like it was stuck. I tried to climb through the passenger side to open the door from the inside and it will not open. The door appears to be "unlocked" but it is not and will not open creating a hazard if in an accident there is no way to get to safety. In researching online this is a common problem and there is a part in the lock mechanism that gets stuck so the door does not unlock and cannot open. It appears it has been reported several times on the year of my car and other years but nothing has been done. There is no warning that this will happen, you just lock the doors and then it doesn't unlock.
My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.
The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.
The back passenger door wont close, the door latch is broken making it to where it will fly open at any time driving down the road.
Passenger door handle fell off in my hand. Worried the orhers will do the same. When I called the dealership in Cocoa FL they said that was the 5th call for door handles falling off this week. There was a recall for kia door handles in Canada. 5 calls to one dealership in a week! Multiply that by all the dealerships in the USA and add the ones that don't go through the dealerships. I believe it is worth an investigation into a recall.
Door latches lock you in the vehicle, currently 67k original miles, both front door latches would not allow you to exit car, at 50-51k miles, the window must be down, and to get out, crawl out, or reach out, pull outside handle and open door, then put up window, reset latch so it aligns , close door. If cars on fire and window up from inside, you can’t get out! You will burn up w/car and passengers, because you’re trapped by door from getting out.
My airbag light on and I've check the fuses in it,Not it,,, My AC,. The drivers door lock , Oxagen senser Crank Shaft,
Related recalls
Latches/locks/linkages: trunk lid: latch
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
- Risk
- A person inside the trunk compartment may become trapped, increasing their risk of injury.
- Remedy
- Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC278.
Recall number 23V594000 · Recall details
Questions about the Kia Optima door locks
Which Kia Optima years have doors won't lock, open or latch problems?
The model years with the most reports are 2004 (83 complaints), 2005 (65 complaints) and 2003 (48 complaints).
How much does it cost to fix doors won't lock, open or latch on the Kia Optima?
Owners who mentioned a price put the repair at about $300 (median of 20 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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