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2012 Kia Sedona: doors won't lock, open or latch

14 of the 108 complaints about the 2012 Kia Sedona describe doors won't lock, open or latch.

owner complaints
14
of this car's complaints
13%
typical mileage
75,000
recalls
1
Is there a fix? There is 1 recall and 7 service bulletins for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Sep 1, 2025 · Electrical, Fuel system · KY

There is a continuous leakage of oil from my van even after the dealer replaced valve cover gasket . When I complained they said it was the leftover oil. After a month again I complained . Then they re-checked and said it is my car's timing cover reseal leaking . Again after few days I had to complain as there was a leak. I got the same standard reply of leftover uncleaned oil is the cause. Few weeks later I took the van to them and they said they thoroughly cleaned and there won't be any leak. I sent them pictures of oil drops underneth the car like I did on earlier occassions. On August 11th this year they checked the car after my complaint and said there was no active leak. On 30th of this month I sent them the pictures of leaked oil spots which they are going to check on 18th September!. Since I got my first appointment on January 19 2025 I took the vehicle to the dealer 5-6 times. In between I complained to them about failure of door locks and wiper blades. They said they were fine and had no issues. A week ago passenger side door lock stopped working often . I took to a mechanic store run by AAA. Their response after few days was that the electrical system was failing due to bad alternator as the battery got depleted. They recommended me to the dealer again. I was searching google and realised that an oil leak can cause alternator to go bad leading to electric failure and even fire accidents. On [XXX] I noticed red flashing sign of alternator and some other (?) after 2 minutes drive from home. So I immediately turned back and went home and parked the van in the garage and waiting for September 18 for an inspection by the dealer. Last week drove to St Louis from Lexington, after the dealer confirmed there was no oil leak. In all their reports they mentioned vehicle is in good health! Each time when I sent a picture of a leak I requested managers at the receiving desk to park at a clean place and check the leak which they never did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Filed Oct 10, 2022 · NJ

The passenger door will not open from the inside by pulling on the handle or pushing the door open button. Pulling on the outside door handle will not open the door as well. The remote wont open them as well. This is a safety issue as passengers can't get out of car in case of accident. I have brought it to a Kia dealer and they said it works fine for them and if the problem doesn't occur when they have it they can't fix it. I have an extended warranty letter from Kia that there is a problem with the rear sliding doors. I am mystified as to why I can't get this problem fixed.

Filed Mar 29, 2022 · Fuel system, Locks · 35,000 miles · VA

The contact owns a 2012 Kia Sedona. The contact received notification of the federal safety agency Campaign Number: 20V101000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was a fuel odor detected. Additionally, the rear sliding door latches were inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

Filed Oct 27, 2021 · 69,107 miles · FL

The contact owns a 2012 Kia Sedona. The contact stated that upon purchase of the vehicle, the sliding door would not close as needed and would independently open while driving without warning. The contact also stated that the electrical power mirrors would also operate independently without warning. The contact then received notification of the federal safety agency Campaign Number: 20V101000 (Fuel System, Gasoline) and took the vehicle to the dealer for repair. The contact was also provided an estimate for the repair of other vehicle failures. Two days after the repair while driving 50 MPH, the contact depressed the brake pedal as he approached a stoplight. The light turned green and the accelerator pedal was depressed, and the vehicle stalled in the middle of the intersection. The contact was forced to make an illegal U-turn. The contact turned the key to the off position; however, the engine continued to run with several unknown warning lights on the instrument panel. The contact saw steam coming from the engine and upon inspection, the contact saw the radiator cap blow off as the vehicle lost motive power. The contact had the vehicle towed to the dealer where they informed him that the axle shaft, water pump, crankshaft pulley, alternator, oil pan gasket, drive belts, and battery all need to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was 69,107.

Filed May 24, 2021 · Electrical · FL

THIS IS UNRELATED TO THE SAFETY RECALL FOR THE FUEL RAIL The electronic door locks fail, (mine are not fully automatic, but when you turn on the key you can hear the safety locks trying to engage before permitting the vehicle to move - they do not work. Worse even with the key, the doors will not consistently lock or unlock. Doors can become locked to the point that you can not manually open them, creating a fire hazard for occupants. Additionally, there is NO safety or emergency release on the back hatch. if you are inside when this locking aberration occurs, you must exit via a side (if it HAPPENS to be working) or front door (again, if it happens to be working. I fail to understand why this is not a major safety issue and why no recall has been issued. There are literally 1000s of such reports on various car forums. With at least one registered here: CS1603A Confirmed via independent service center. Records available upon request. No insurance inspection and no warning alerts occur.

Filed Oct 16, 2020 · 35,000 miles · KY

Side doors will not open unless you use the front control button sometimes the remotes work but not all the time sometimes shows on dashboard side doors are open and they are closed this was happening when previous owner had it and I'm new owner still happens

Filed Aug 26, 2020 · Body · 175,300 miles · MD

The sliding door on the passenger side would not latch via power control. It would close manually to the point where it was difficult to re-open again (required excessive force to pull the door open), however overhead lights remained on and the car was beeping. While driving the car door slid open 2x, both while making a left turn, slowly, on a side road. After the second time the door opened I engaged the child lock function which seemed to help. I was not comfortable driving on the highway and was able to get the vehicle home driving slowly on side streets. I called roadside assistance and arranged a tow to the dealer for this weekend. I called kia consumer affairs and was notified my car had previously been fixed for a hood latch recall but that there were no recalls for a passenger door latch.

Filed Oct 3, 2019 · Body, Electrical · 143,526 miles · AR

The door actuator went out. The door worked fine when we went to the store. On the drive home the sliding door flew open. The door latch is stuck in the locked position and will not unlock. I have my doors bungee corded together.

Filed Sep 27, 2019 · Electrical · 112,000 miles · FL

Took vehicle to dealership for recall, wiring harness. When done, the horn, left rear door lock switch and the radiator fans stopped working. All these worked prior to the recall work. And these items do work when bypassing with a battery, hooking them directly to power.

Filed Dec 29, 2018 · Electrical · 124,000 miles · SC

Side door flies open while driving, electronic door latch no longer works properly allowing the door to open completely while driving exposing second row passenger.

Filed Apr 4, 2018 · Locks · CA

2012 kia sedona. Consumer writes in regards to door lock malfunction. *ld the consumer stated once the keys were inserted into the ignition the locks would randomly lock and unlock themselves. The dashboard would alert that the rear driver's sliding door was ajar, but it was not. The sliding door would open while the vehicle would was being driven. The dealer was unable to determine the cause of the failure.

Filed Sep 22, 2017 · Body · 75,000 miles · OH

Passenger side sliding door will not latch with power motor. I switched the door to manual mode and the door appeared to latch. The door then popped open when vehicle was moving.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: hood: latchReported June 1, 2016 · 219,800 vehicles affected
What is wrong
Kia Motors Corporation (Kia) is recalling certain model year 2006-2014 Kia Sedona vehicles manufactured from June 15, 2005, through April 04, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
Risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Kia will notify owners and dealers will replace the secondary hood latch or clean and lubricate the latch, depending on the vehicle's location and the condition of the latch. These repairs will be performed free of charge. The recall began on July 27, 2016. Owners may contact Kia at 1‑800‑333‑4542. Kia's recall number is SC134.

Recall number 16V389000 · Recall details

Questions about the 2012 Kia Sedona door locks

Is doors won't lock, open or latch a common problem on the 2012 Kia Sedona?

14 of 108 owner complaints about the 2012 Kia Sedona (13%) mention doors won't lock, open or latch. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2012 Kia Sedona?

There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Kia Sedona

Fire or smoke 7Airbag light 5Check engine light 5Stalling 5

All model years of the Kia Sedona

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