This kia was housed and stored in a garage for most of its life and driven only in the summer. In the winters of michigan is was housed in a clean dry garage. This kia was a 2 owner car. I am the second owner. I had driven it one winter and this summer took it to get an alignment because it pulled to the right. Alignment center could not do the alignment because the whole right driverside of the frame was rusted out beyond their safty standards. The kia was pulling to the right because the whole frame on the right side was 80% rusted out and the left side was also but not to the extent of the right side. There are foot long gaping holes in the frame due to the rusting. It is irreparable. There is no safe spot to weld to to fix it either. After a rain I noticed the pools of water go directly under the kia instead of on the sides pooling and dripping off the frame on each right and left side. A flaw of design but a deadly if travelling and the car snaps in half. The kia looks perfect and runs perfect. The underside it's frame is totally rusted beyond repair. Kept in a garage and out of elements for virtually all of its life, this should not have happened. Defective steel ? Defective body design? Defective kia. Not safe not drivable.
2004 Kia Sorento body problems
28 complaints (13% of all complaints for this car). Typical mileage when it fails: 125,000.
- owner complaints
- 28
- of this car's complaints
- 13%
- typical mileage
- 125,000
- crashes
- 0
- recalls
- 0
Which part fails
- Body19
- Frame and members: underbody shields2
- Frame and members2
- Body: hatchback/liftgate: support device/strut1
- Body: door1
At what mileage
Complaints by mileage at the time of the problem.
Kia Sorento body problems in other years
Related recalls
No recalls on record for this model year.
What 2004 Kia Sorento owners say
Most recent owner complaints, unedited.
While my daughter was driving on the highway, the brakes failed. The mechanic showed me the brake lines toward the rear suspension rusted through. Also the support for the rearend rusted through making the vehicle dangerous to drive. The brake lines from front to back were changed and I am looking to have the support brackets changed.
Oct, 2016 - I am the orignal owner of the vehicle and had maintained regular maintainence on the vehicle. I had just put $700 of new tires on vehicle and had a routine oil change and fluid check before we left for our vacation. I never had any issues with the vehicle and I still own. The vehicle does not run but I wanted to know what started the fire. My daughter and I were headed out of town for a week, about 200 miles into the commute the front of the vehicle began to smoke from under the hood, we were traveling at 55-60 MPH. As I was exiting the 421 highway flames began coming out from around hood and the paint on the hood began to bubble up due to heat. I immediately called the fire dept, as I was driving, pulled onto the shoulder and immediately removed my daughter and our belongings from the vehicle and distanced ourselves from the vehicle. When the fire dept arrived they put the flames out and the vehicle was transported to a local shop, I had the vehicle towed back to our home city upon departure from our vacation. Upon further observation I was able to see the fire started in the area closest to where the engine meets the dash on the drivers side and continued to spread from that point to the front of the vehicle and under on the drivers side.
2004 kia sorento ex with extensive rust damage to rear cross-members #2 and #3. Discovered during tire rotation in nov 2018, but is obvious the damage has existed for a substantial amount of time. Cross-member #2 is just in front and above the rear axle and has the mounting brackets for the axle struts, which keep the axle in place, it also has a mounting bracket for the fuel tank, as well as a pass through bracket for the rear brake lines, and a muffler hanger. The car is not safe to be driven due to the imminent danger of a full failure. Cross-member #2 is about 70% rusted through on the fuel tank side and perforated in several other places as well. Crossmember #3 which is behind the rear axle contains no mounts, but a torsion bar does connect where the cross-member passes through the left frame rail. Strut mount connectors on axle are also severely rusted. Backing plate for rear disc brakes on both sides is rusted so severely they crumble like an eggshell. Contacted kia and they said they will not cover repair of the defect, case #12944853 opened. It only takes a quick search online to find there are many cases of this with particularly 2004 models.
Tl* the contact owns a 2004 kia sorento. While driving approximately 50 MPH, the rear of the vehicle shook violently. The vehicle was taken to an independent mechanic who noticed that the crossmember bars were corroded through and were not able to be repaired. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 150,000. The VIN was not available.
Whole driving down road started to loose control. Upon bringing to a service station found out rear frame of vehicle is completely rotted away leaving suspension hanging and not drivable.
Purchased used, was driving to grandson's ball game, when car started making funny noise and acted as the the rear end was going to fall out, we pulled over in grocery store parking lot, got out and looked, could not see anything, had daughter follow us home, just in case, took it to friend who noticed the rear bracket arms are completely rusted out , looks like it is what holds the rear end in place. I'm not sure what to do, I paid over $5000 used and I can't just park it, I think kia should be responsible for this mishap, it is not like it can just be fixed, it needs replaced, so I'm thinking it would be a major job, I've read many many other forums after finding this out about mine and researching, I"m sure this could potentially be a serious or even life threatening problem, I'm not sure I would want to sell it to someone else, if it is dangerous, I would really like to know the seriousness of this problem, is this a minor or major problem, is there more holding that rear end in place then just those rusted out arms or brackets? Would you want your daughter driving this?, I don't know if the previous owner was aware of not, if so we were not notified, I would hate to think I could be driving down the road with myself and grandbabies and something horrible happen. Please help, I"m really concerned about this, especially after all the trouble with the crankshaft bolt I" reading about. I'm scared to death to drive this thing, if it had never went up on a rack we would be none the wiser and would still be driving daily just as if we did not know, but now that I know, I don't know what to do.. This is a real safety issue, there is to much nonsense car dealers get away with anyway for us consumers to worry about our lives or someone else's while driving. Will the rear end fall out? Is it safe to drive? You tell me? Would you drive it?
Excessive rust to the frame. It is so bad now you can poke holes in the frame with your finger. If it is this bad now it was already rusted badly at or before 10 years old.
Tl* the contact owns a 2004 kia sorento. While the vehicle was stationary, the rear frame that connected the rotary bar was severely rusted and corroded. The failure caused the vehicle to become unstable. The vehicle was not repaired the manufacturer was not made aware of the issue. The failure mileage was approximately 78,000. Updated 03/07/17*lj consumer stated vehicle was fixed updated 6/20/18
Tl* the contact owns a 2004 kia sorento. The contact stated that while in park, the contact noticed that the rear sub frame had corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.
Questions about the 2004 Kia Sorento body
Does the 2004 Kia Sorento have body problems?
Owners have filed 28 complaints about the body of the 2004 Kia Sorento, 13% of all its complaints.
At what mileage do 2004 Kia Sorento body problems start?
The typical (median) mileage in owner complaints is 125,000 miles.
Was there a recall on the 2004 Kia Sorento body?
There is no recall for this problem on this model year.
What year does the Kia Sorento have the most body problems?
The Kia Sorento model years with the most body complaints are 2011 (268 complaints), 2014 (160 complaints) and 2016 (111 complaints).
Other 2004 Kia Sorento problems
Engine 92Transmission 40Suspension 30Electrical 28Steering 24Airbags 14Fuel system 14Lights 14Brakes 11Acceleration 7Tires 4Visibility 3Driver assistance 2Wheels 2Seat belts 1Seats 1
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