2004 kia sorrento 97,000 miles. The left and right side rear control arm brackets rusted off.
2004 Kia Sorento suspension problems
30 complaints (14% of all complaints for this car). Typical mileage when it fails: 103,000. 2 crashes reported.
- owner complaints
- 30
- of this car's complaints
- 14%
- typical mileage
- 103,000
- crashes
- 2
- recalls
- 0
Which part fails
- Rear1
- Front: stabilizer bar1
- Front: control arm: upper ball joint1
- Front: control arm: lower ball joint1
At what mileage
Complaints by mileage at the time of the problem.
Kia Sorento suspension problems in other years
Specific symptoms reported on the 2004 Kia Sorento suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2004 Kia Sorento owners say
Most recent owner complaints, unedited.
2004 kia sorento ex with extensive rust damage to rear cross-members #2 and #3. Discovered during tire rotation in nov 2018, but is obvious the damage has existed for a substantial amount of time. Cross-member #2 is just in front and above the rear axle and has the mounting brackets for the axle struts, which keep the axle in place, it also has a mounting bracket for the fuel tank, as well as a pass through bracket for the rear brake lines, and a muffler hanger. The car is not safe to be driven due to the imminent danger of a full failure. Cross-member #2 is about 70% rusted through on the fuel tank side and perforated in several other places as well. Crossmember #3 which is behind the rear axle contains no mounts, but a torsion bar does connect where the cross-member passes through the left frame rail. Strut mount connectors on axle are also severely rusted. Backing plate for rear disc brakes on both sides is rusted so severely they crumble like an eggshell. Contacted kia and they said they will not cover repair of the defect, case #12944853 opened. It only takes a quick search online to find there are many cases of this with particularly 2004 models.
Took my car in for nys inspection and was alerted to an issue with my rear suspension. The rear cross member is completed rotted out and the upper trailing arm have become separated from the cross member due to rust and corrosion. This is a 2004 kia sorento ex that I purchased new and now has 103,000 miles. This corrosion is an extremely hazardous situation and the vehicle cannot be repaired. Needless to say it cannot be driven.
Was driving wife to work , stopped at light when light turned green I pushed the gas pedal and I heard a bang so loud I thought someone hit us from behind. I drove car home and looked under it and I couldn't believe it ! The rust on the rear end brackets and the two bars connected to them were totally rusted through and hanging off. I went to the kia dealer where I originally bought the car and asked them about it they said they never heard of that problem. I told them there are hundreds of complaints on the internet about it ,they told me don't believe everything you see on the internet. Then they said that it's not a kia problem it's a road salt problem. I told them nothing else under the car was rusted that bad , and I believe it's a design problem. They said there is nothing they can do, so now I have a car with only 83,000 miles on it that is too dangerous to drive. This problem had to have started way way before 83,000 miles to have gotten this bad.
While driving approximately 35 MPH, the rear of the vehicle shook violently. The vehicle was taken to an independent mechanic who noticed that the crossmember bars were severely corroded through and were not able to be repaired. The vehicle was not repaired. Major safety hazard. The entire bracket holding the differential rusted through. The frame rear cross member also rusted through causing the control arms is detached from the rear end also creating a safety hazard.
My daughter took my car a 2004 kia sorento in for a nysi and the shop dead lined the car and made me flatbed it home due to the fact that the rear end was falling out due to excessive rot on the brackets and they deemed the car unsafe to drive. The women that runs the shop told my daughter and son that this isn't the first time that she has seen this on a kia. In fact its a prevalent issue! Upon coming home I did some research on the internet and found that this is a major issue that the federal government should be looking into ordering kia to do a recall,my daughter could have been killed driving this vehicle.I also saw on the internet that in the uk kia had taken care of this issue with consumers. I would like consideration in having kia repair this car free or purchace the vehicle back at blue book pricing. This is an extremely dangerous issue that could have killed my daughter or anyone else on the road where my daughter was driving the kia sorento.
The rear axle is falling apart and it's rusted where I can't even weld a bracket for the rear suspension it's so rusted that I was told by a mechanic that the rear axle can actually fall off the vehicle I would have to replace the entire rear axle so I can put a bracket or it will come with a bracket it will cost me $4000 and I think a kia should be responsible because the whole entire car underneath it rusted bucket full of rust
Tl* the contact owns a 2004 kia sorento. While driving approximately 50 MPH, the rear of the vehicle shook violently. The vehicle was taken to an independent mechanic who noticed that the crossmember bars were corroded through and were not able to be repaired. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 150,000. The VIN was not available.
Purchased used, was driving to grandson's ball game, when car started making funny noise and acted as the the rear end was going to fall out, we pulled over in grocery store parking lot, got out and looked, could not see anything, had daughter follow us home, just in case, took it to friend who noticed the rear bracket arms are completely rusted out , looks like it is what holds the rear end in place. I'm not sure what to do, I paid over $5000 used and I can't just park it, I think kia should be responsible for this mishap, it is not like it can just be fixed, it needs replaced, so I'm thinking it would be a major job, I've read many many other forums after finding this out about mine and researching, I"m sure this could potentially be a serious or even life threatening problem, I'm not sure I would want to sell it to someone else, if it is dangerous, I would really like to know the seriousness of this problem, is this a minor or major problem, is there more holding that rear end in place then just those rusted out arms or brackets? Would you want your daughter driving this?, I don't know if the previous owner was aware of not, if so we were not notified, I would hate to think I could be driving down the road with myself and grandbabies and something horrible happen. Please help, I"m really concerned about this, especially after all the trouble with the crankshaft bolt I" reading about. I'm scared to death to drive this thing, if it had never went up on a rack we would be none the wiser and would still be driving daily just as if we did not know, but now that I know, I don't know what to do.. This is a real safety issue, there is to much nonsense car dealers get away with anyway for us consumers to worry about our lives or someone else's while driving. Will the rear end fall out? Is it safe to drive? You tell me? Would you drive it?
Rusted brackets posing a dangerous safety risk, 2004 kia sorento with 162,000 miles. The entire bracket holding the differential rusted through. The frame rear cross member also rusted through causing the control arms is detached from the rear end also creating a safety hazard. There is a design flaw that allows water to stay inside the hollow cross member that caused the corrosion. Drain or weep holes in the cross member and an anti-corrosion coating would have prevented this. When the bracket(s) breaks the rear axle is no longer held in place there are reports on the federal safety agency where these brackets have rotted away and failed causing loss of control of the vehicle. This is a known design flaw that has been appearing on the older cars where the entire frame and rear end would have to be replaced. There will eventually be more of these failures and there is a potential for fatal accidents from loss of vehicle control. I am aware that in europe kia has been repairing sorentos.
Questions about the 2004 Kia Sorento suspension
Does the 2004 Kia Sorento have suspension problems?
Owners have filed 30 complaints about the suspension of the 2004 Kia Sorento, 14% of all its complaints.
At what mileage do 2004 Kia Sorento suspension problems start?
The typical (median) mileage in owner complaints is 103,000 miles.
Was there a recall on the 2004 Kia Sorento suspension?
There is no recall for this problem on this model year.
What year does the Kia Sorento have bad suspension?
The Kia Sorento model years with the most suspension complaints are 2011 (56 complaints), 2004 (30 complaints) and 2005 (25 complaints).
Other 2004 Kia Sorento problems
Engine 92Transmission 40Body 28Electrical 28Steering 24Airbags 14Fuel system 14Lights 14Brakes 11Acceleration 7Tires 4Visibility 3Driver assistance 2Wheels 2Seat belts 1Seats 1
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