Tl* the contact owns a 2013 kia sorento. While driving 55 MPH, the vehicle stalled without warning. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to fuccillo kia of greece (located at 4321 w ridge rd, rochester, ny 14626, (585) 720-8000) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 78,800.
2013 Kia Sorento engine complaints
Page 12 of 18: complaints 311 to 340 of 516, newest first, as owners wrote them.
My vehicle has gone into "limp" mode twice on the interstate and twice in local traffic without warning. The last time was yesterday, december 30, 2018. That means that I lose all power to accelerate beyond a low limit. If I pull over and restart the motor, it runs normally for several hundred miles and the mil light goes off. According to the dtc codes, I have a faulty throttle body and throttle actuator sensor, however they were checked and shown to be working normally. I searched for vehicles with similar problems on the internet and found that the problem lies within the computer. There was even a kia ecu upgrade part number supplied as the fix. When I contacted several kia service departments, I was told that they never heard of such a part number. I also contacted customer service at kia headquarters. Their response was to take my vehicle to a dealership for diagnosis. This is a very serious problem - to suddenly lose power while traveling on a congested highway. I take very good care of my car. It has about 22,000 miles, with oil changes every four months. *dt
The engine seized without warning while I was driving on a side street after traveling on the highway fro 150 miles. Kia had a class action suit against the engine and increased the warranty to 10yr or 120k miles. Mine seized at 126k miles. Kia refused to fixed it and it would cost 5k for a rebuilt engine or 12k for new engine.
Car completely stopped on road while running twice with no warning lights what so ever. Both time the car turned off and upon inspection it had no oil despite regular maintenance. First time the car turned off, I was told it was due to sludge/debris in engine that caused a gas sensor failure (despite regular maintenance). Recommendation was to change the oil very often to clear any potential remaining sludge so we have been changing oil every 2k. Despite of this, car turned off again (again no warning lights) on the highway ramp accelerating to enter the highway after filling the gas tank. This time the engine has now apparently ceased. This set of issues are described by 100s of people on the internet and mirror the issues found in the fwd 2013 engines, so it is puzzling why there is no recall for this car's engine.
I bought my 2013 kia serento in november of 2017. I had it for 33 days and the alternator went out. I called kia in joplin and they told me to bring up there. Once I arrived, and I set for over half the day, they tell me that my kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.
Driving fine, came to a stop sign, stopped, push accelerator and engine revved to high rpms but did not move. Vehicle began to move but lacked power. About 150 yds up the road, all dashboard lights came on and vehicle shut down, leaving vehicle half way in the road on a steep, blind hill. 37 degrees outside- vehicle would not start. Four year old child in the car as well
Tl* the contact owns a 2013 kia sorento. The contact stated that while driving at an unknown speed, there was a burning odor coming from the cabin of the vehicle. The vehicle was taken to the local dealer fenly kia (5325 west sahara ave las vegas, nv 89146) who was unable to duplicated the failure. Approximately 3 weeks later after restarting the vehicle, a whining noise was present and smoke came from under the hood. The vehicle was towed back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,500.
Tl* the contact owns a 2013 kia sorento. While driving 45 MPH, the check engine indicator illuminated and the engine exploded. As a result, the vehicle caught on fire. The contact also mentioned that pieces of the engine shot out from underneath the vehicle. The contact extinguished the fire. There were no injuries. Neither a police nor a fire report was filed. The vehicle was towed to dennis dillon kia (9501 w fairview ave, suite b, boise, id 83704, (208) 314-3403) where the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.
Every time I get an oil change there's no oil in my car there is also no leak at all I've always got my oil change early or on time
Vehicle is consuming an inordinate amount of oil and experiencing a loss of power.
This is the second time this has happened. I was driving down the highway and was turning onto an off ramp and the car have put a loud screech and all the lights flashes on and the car died. It wouldn't turn over and I had to get it towed to my house because it was a saturday. Monday I called kia and they said have it towed to us and we will look at it. This has been a recurring problem since I bought the car just less than 2 years ago. Last time it went to kia it cost me $1500. This should be covered under the engine warranty or nation wide law suit that's going on.
Suddenly developed a cyclic knocking in the engine especially at start up and initial acceleration. Was driving the vehicle on the interstate when engine seized and car shut down.
Tl* the contact owned a 2013 kia sorento. While the vehicle was parked running and, it caught on fire. From the fuse box. The fire department was not notified. The contact extinguished the fire with a fire extinguisher. There were no injuries and a police report was not filed. The dealer (matt taylor kia, 2784 n columbus st, lancaster, oh 43130, (740)-204-6590) was contacted to schedule a diagnostic appointment. The manufacturer was notified of the failure. The failure mileage was 33,000. *tt consumer stated car was parked when smoke started coming out of the car. Updated 02/01/19
Twice my vehicle has lost power. I am driving normal speed down the interstate when the engine light comes on and the acceleration drops dramatically with no warning. Extremely dangerous on an interstate when you speed drops from 70 to 40 with no warning. Have had it fixed once and it has happened again.
My engine oil is disappearing. The dealer has checked twice and found no evidence of leak or signs of burning oil. After 2000 to 2500 miles the engine is completely out of oil with no oil light staying illuminated. The oil light blinks for a second and goes off and would be very easy to miss. I feel that this is directly related to the non collision fire issue that this same engine is having. If I were to not see the oil light blink, the car could be driven home and have a major failure. All maintenance except one oil change has been done by two local kia dealers and at proper intervals. I have owned the car since new.
Tl* the contact owns a 2013 kia sorento. While driving low speeds, the vehicle constantly stalled without warning. The dealer (doug smith kay, 495 w main st, american fork, ut 84003, 801‑692‑4390) was unable to provide a permanent remedy to repair the vehicle; however, they recommended that the battery be replaced. The contact replaced the battery, but the failure continued. The vehicle was not included in nets campaign number: (engine and engine cooling) or manufacturer service campaign: sc-106, but the failure continued. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
Takata recall, 2014 kia sorento lists power when I accellerate. Sorento is very sluggish when driving down the highway it seems to jerk and lose power. This sluggish feeling happens almost daily, even if I have a tune up completed and all new filters. I have also tried different brands of gasoline to try and help with this issue. Nothing seems to help. I am very concerned also about the mount of heat the engine gives off. The heat coming from the engine is so hot you can barely stand by the car.
The when is in motion or driving it feels like dragging and looks like it wants to change gears but it don't when it needs too . I am scared this can be one of those cars that are getting in fire I am always having the kids in this car what can I do .,.. And is an ongoing just very worry
While driving on congested highway at ~40 MPH, the engine suddenly locked up and vehicle abruptly stopped. Diagnostics from dealership validates the engine had a major mechanical failure. Dealership also validates vehicle was highly maintained. Other kia sorento 2013's have been recalled for same problem. However, this VIN has not been recalled yet. Please review.
No oil leak but every oil chang there is no oil steering is just not right
In jan. 2018 while driving on main road there was a noise coming from the engie.. Oil had just been changed in dec. Shortly after hearing noise the battery light illuminated and the car cut off on me in traffic. Was able to get the cr to restart to lill over out of the middle of the road. When I opened the hood there was smoke coming from the oil dipstick area. I had the vehicle towed to my home where I then contacted kia and had them tow it to the nearest dealership. I was told by kia that there was a recall on the 2013 sorento gdi engines. Kia suspects a blown engine at only 86,896 miles but my VIN was not included in the recall because it's the 2.4l dohc engine... The vehicle is currently stil not running... I purchased this vehilce in march of 2017.
Takara recall, monday september 17,2018 my kids read bright to a kia dealership for an oil change before leaving for a trip the following day. Tuesday september 18,2018 were left for our trip from missouri to florida for a vacation. My car had only 63,700 miles on it. We got into mississippi and stopped for gas. A few miles down the road I heard a noise in the engine, we stopped to see if maybe we had just got bad fuel and treated it for that and checked the oil, all seemed fine except for the noise in the motor. We got 5 more miles down the road and my engine made a very loud grinding noise right before our check engine light came on and my husband felt parts falling into the oil pan and we lost all power in the vehicle and we were barely able to pull off the highway. We sat in a ditch in the middle of mississippi in the 92 degree heat with my little sister in the vehicle and decided to try and get a tie truck. 45 minutes to an hour later we finally got one there and when he tried to start my car it would crank and fire but did not sound well so we immediately shut it back down. We got the kia to the dealership and they told us our motor was completely done and needed to be replaced. Now we are still waiting for a call back to see how long the motor will be on back order and when we will get our car back. I don't even know now if I want to put my child back into this vehicle for fear that it could hurt or even kill us. My husband is a 3 time liver transplant patient and a kidney transplant patient from birth until recent. This was not a very good situation to have him in in that kind of heat in the middle of a state we don't know anything about. Luckily we had just stopped at a gas station so he had some water to drink. This is not the first or last incident with this vehicle and a recall needs to be put out a.s.a.p before someone is hurt or killed.
Tl* the contact owns a 2013 kia sorento. While driving, the check engine, oil, and battery sensors suddenly illuminated. After stopping the vehicle and turning the engine off, the vehicle could not be restarted. The vehicle was towed to the local dealer (kia of aberdeen, 4702 sw dr, aberdeen, tx 79606) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Tl* the contact owns a 2013 kia sorento. While driving 55 MPH, the contact heard a loud noise under the hood of the vehicle. The contact was able to coast the vehicle onto the road shoulder where it was towed to an unknown dealer. The dealer diagnosed that the engine failed and needed to be replaced. The dealer did not disclose what caused the engine failure. The manufacturer was contacted and stated that they would assist with the engine replacement. The contact stated that the vehicle had been at the dealer waiting for a new engine for over four months. The vehicle was not repaired. The failure mileage was 120,000.
While driving to tucson from mesa on interstate 10, my engine started making knocking noises and lost power , thereby stalling by the roadside. It has 89,000 miles on and has been meticulously maintained with regular oil changes. I towed it to my mechanic who said the vehicle had suffered a catastrophic engine failure with metal shavings from the failed bearing all visible on opening the valve cover. He suggested I contact kia to see if this engine was part of the recall sc 0147 which is a recall due to this kind of failure from a manufacturing defect. After investigating, kia denied my request stating this particular engine was not under recall and therefore could not have suffered this same defect. They refused to tell me when and where the engine was manufactured was manufactured, in my attempt to link the engine with those under recall, just stating it was not part of the recall. I therefore have to meet the cost of replacing a whole engine that my mechanic believes suffered the same manufacturing failures as the the ones recalled. This is not fair.
Engine failure while driving down a major highway in heavy traffic. Same issue as recalled engines but kia refuses to address the issue on this vehicle.
Engine had been making a noise (humming and grinding) when vehicle was operating between 40mph and 60 MPH. Brought to kia dealer who stated it was the new tires we bought from meineke. Brought vehicle to meineke who said it was not the tires. Was driving vehicle and while exiting highway the engine shut off and had to pull off to the side of the road under 0 power. Vehicle would not start even though there was still battery power. Vehicle was towed to meineke who told me that there was no oil in the engine. We had an oil change done in may 2018 at the milford ct kia and was not due for another oil change until october 2018. The vehicle had approximately 800 more miles to reach the 3000 mile mark for an oil change also. I had the vehicle towed to milford kia who is still examining the issue. Kia stated they would check with kia motors to ascertain if this issue is covered by a current engine recall for 2013 kia sonatas.
Driving down the highway and car cought fire. If it wasn't for the car next to us who signaled to pull over we would have been toast.
Kia refuses to replace the known defective engine. My husband took the car into the dealership for the sc147 recall and was told it passed, "for now" but it would have to continue to be checked. Kia knows the engine is defective and has placed myself and my family in an unsafe and potentially life threatening situation and I don't feel comfortable driving in a car where the engine could seize at any time without prior notice because kia knows the engine is defective but is waiting for it to fail the test. That is wrong and it could happen prior to a periodic recheck and no one in their right mind would feel comfortable driving a vehicle like that and kia is using deceptive practices by refusing to replace the engine that is knowingly defective. Not only that, but in order to sell the vehicle ,which we now want to do because we do not feel safe in it, we would have to inform the potential buyer otherwise it would be negligent not to. A trade in value was given to us that was way below the trade in value and it is because of the open recall.
The car was taken in for a recall and I was told it passed the test , for now, but I need to continue to bring it in periodically for checks. Therefore the car is potentially dangerous and the engine could seize while driving. No one should be forced to drive a car like that and the recall is not complete but yet they refuse to remedy the problem. If the car was safe, then it wouldn't have to continue to be checked for the same problem. Kia knows there is a problem with the motor and refuses to fix it and instead is making people continue to bring the car in for future checks. The problem could still occur without any warning as they know the engine is defective. They are using deceptive practices and putting peoples lives at risk. I am stuck with an unsafe car and if I sell it, I would have to disclose that to the new buyer, to do otherwise would be very wrong, although kia doesn't seem to think so. I was quoted an amount much lower than the trade in value because of it.
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