Recall notice for engine and engine cooling recall power train
2013 Kia Sorento engine complaints
Page 13 of 18: complaints 341 to 370 of 516, newest first, as owners wrote them.
I was traveling down a route 30 in greensburg, pa at approximately 45 MPH. There was a slight clicking noise and then silence. No noise. The engine light came on. The gas pedal would not work. The power steering would not work. I was able to coast into the mall parking lot. I had my vehicle towed to allwine curry auto sevice, a local garage, for evaluation. I was told that the engine was shot and that a used one could be installed for $3500. We purchased our vehicle used from smail kia in may 2017. We have our oil changed every 6000 miles. We have not had a oil light come on or any warning that there is a problem.
Tl* the contact owns a 2013 kia sorento. While driving from new jersey to florida, the contact noticed that the oil level was low. The contact stopped to add oil to the vehicle. Once the contact arrived in florida, the failure recurred. The vehicle was taken to an unknown kia dealer in florida, but was not diagnosed or repaired. The vehicle remained at the dealer with possible oil and engine failures. The contact stated that the vehicle was included in the federal safety agency campaign number: 17v224000 (engine and engine cooling), but she was not informed of it when the vehicle was purchased in july of 2017. The manufacturer was not notified of the failure. The failure mileage was 78,900.
While driving 60mph. The engine started to loose power and the engine seized causing a connecting rod to be ejected out of the bottom of the engine. The vehicle had 29,200 miles on it. This is the 2.4 engine. Not the theta engine, but the same bottom end as the theta engine!!
2013 kia sorento. Consumer writes in regards to engine failure. *ld the consumer stated the manufacturer and dealer were both notified but could not offer a solution.
Spontaneous vehicle fire. Traveling on us-27 in florida, stopped at red light and smoke started coming out from under the hood, proceeded through the light once it turned green to get to the side of the roadway when smoke started through the vents and flames came out from under the hood as well. Car became disabled and 3 of us jumped out and ran down the road, away from the car. The entire car went up in flames in a matter of seconds from exiting.
Pcm recall. Vehicle stalls at stops and slowing of vehicle. August 6 turned off engine would not restart after parking in driveway and turning engine off. August 4 and 5, 2018 vehicle stalled when I was coming to a stop on the road in town.
My 2013 kia sorento with a theta 2.4 liter engine experienced complete engine failure at 63,000 miles; on tuesday 3/21/17. When my engine failed/heard loud engine noises I was driving on highway I-10 north in tucson az rush hour traffic, I had to coast over immediately to the side of the highway, very dangerous lucky no accident. I uncovered important information about kia theta 2.4 liter engine problems. Spoke to kia certified master technician; morgan that took apart my engine for warranty evaluation. He said they have been seeing this engine problem; it's failure of the #3 cylinder connecting rod, feels it's an engineering mistake, the port sizes for the oil flow are not sized properly, causing insufficient oil flow overtime and complete engine failure. My engine looked brand new, there was no sludge build up, and the oil pump looked brand new as well. I have attached pictures for proof. There were very small bronze colored metal flakes in the oil pan; he said it was like panning for gold in the oil pan. The metal flake erosion didn't happen overnight this was slowly happening with every mile being driven; the metal from the connecting rod bearings eroded overtime in small metal flakes and collected in the oil pan. I had peoria kia in peoria, az do my last warranty inspection & maintenance service/oil change on my 2013 kia sorento in december 2016. I especially asked the service advisor to check out everything including the engine before the 60,000 mile second owner powertrain warranty was about to expired. Kia knew about the numerous past warranty claims on this 2.4 liter engine, a quick oil analysis would have shown metal debris particulates in the oil, indicating a serious engine problem developing. The metal shavings collecting in the oil pan that should have been detected beforehand.
Vin is [xxx] 2009 kia rio 5 sx- after driving to san diego and back to portland or, our engine began to putter and had issues accelerating and smelled like it was on fire. We also noticed a rattling sound that increasingly got louder. Once home the engine light came on so we took it to the shop we get all of maintenance done and they said that they spoke to kia and from what they see and hear, we will need to get a new engine. They even said they would not work on the engine due to liability concerns. I then called a kia dealership and they said it sounds like I need a knew engine, even with out bringing it to them. Then I took it to the kia dealership I purchased it from. They said it would cost about 500 bucks to have the shop open the engine up but from the sounds and smell they said I will need to get a new engine. Kia has stated that my car is out of warranty and that the engine is not the one that was recalled and in a lawsuit already. The issue with that engine is the same as my engine now. A car that has been maintain religiously by the owners manual and is only 5 years old of which I owned it for 2 of those years, with 125874 miles should not fail like this. I have been trying to work with kia corporate but they keep coming back with I will need to pay for the new engine because the failure was due to poor maintenance (not true) and because the engine I have is no longer being made or used by kia. The cost is between 5000 and 10000 dollars and their good will offer was to pay 1200 of that. They haven't even opened up the engine to find out whats wrong.... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 kia sorento. While driving 75 MPH, the vehicle stalled without warning. The contact stated that the failure occurred on several occasions. The vehicle was towed to kia of east syracuse (6717 manlius center rd, east syracuse, ny 13057, (315) 701-5898), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 50,155.
Less than 3000 miles after kia did a oil change covered under warranty for engine recall did I find out that my engine was completely out of oil. The dealership took my vehicle and after 3 months a new engine was put it. I got the vehicle back still experiencing problems with the vehicle rough idling, problems accelerating and sputtering while driving.
Engine seized up while driving on the highway causing me to have to dangerously cross over all lanes to the shoulder of the road. After getting it towed and looked at by mechanics in two different locations I was told that the engine needed to completely be replaced. Kia said they would not replace this even though the car is a 2013 with 61,947 miles on it
Driving auto on I-75 south near ft. Myers, fl, car engine spontaneously caught fire. Entire auto burned to nothing but metal. Both myself and my wife were able to open the doors and get out although all power was lost as we were pulling over the side of the highway. Within four minutes the car was completely engulfed in fire.
Tl* the contact owns a 2013 kia sorento. While driving 70 MPH, the engine seized and all the warning indicators illuminated. The contact stated that his vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 17v224000 (engine and engine cooling). The vehicle was taken to central kia of norwood (105 boston providence hwy, norwood, ma 02062, 781‑762‑8100), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 190,000.
My family had just returned from a north carolina vacation on which we traveled in our kia sorrento on the 23rd of june. We had been driving on major interstates without the slightest thought that our kia was possibly unsafe to drive. More recently on the 29th of june, I just insisted that my 19-year-old daughter take my kia to new jersey because I felt that my car was a better choice than her older model ford ranger to go on that long trip. It was only a few hours after she returned home on june 30, 2018, that I was driving my husband and two children to a graduation party not far from my home when the car stopped working while I was operating the vehicle. Luckily, I was able to steer it off of the road with great effort and without any incident or harm to my family. I am very upset over the incident that occurred. On monday, my husband spoke with the dealership where I purchased my car, and he found out about a recall on the engine. Needless to say, I am infuriated! I researched the recall and saw that on your website that the recall date is 3/31/2017. I do not feel that it is my responsibility to research recalls. I have my vehicle regularly serviced and inspected at my kia dealer or one of its other affiliated dealerships and at no time was I informed that this recall was in effect. This recall has been issued for over a year, and I was not aware of the recall. It should be the mission of any automotive company to ensure the safety of the customers that purchase their products including vigilant notification efforts regarding recalls that could put drivers in life-threatening situations. I feel that kia has not put forth their best effort to ensure the safety of my family. When I called kia, I was told that there was one mailing and no follow up was conducted. I did not receive the notice in the mail. My car is at a kia dealer waiting for an engine.
While driving car home from a short trip, we started noticing a noise that seemed to sound like a small muffler leak. No loss of power or any warning lights were apparent at all. Continued driving thinking I could have the hole in muffler fixed the next day. After traveling some 30 miles to our exit, getting off the enter state, the car stalled, still no warning lights indicating anything was wrong, . The car restarted and I continued to drive home until it stopped again. I called for road assistance and had it towed to my mechanic.
Tl* the contact owns a 2013 kia sorento. While driving 70 MPH, the vehicle stalled and all the warning indicators illuminated. The vehicle was able to coast to the side of the road. In addition, the check engine warning indicator intermittently illuminated while driving. The contact restarted the vehicle and was able to drive. The vehicle was taken to huffines kia mckinney (1201 n central expy, mckinney, tx 75070, (888) 450-2260), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
103,000 miles on my 2013 kia. I'm driving at about 40 MPH on the interstate during rush hour traffic. The car dies. After having it towed and inspected, the diagnosis is, "seized engine". After dropping the oil pan, pieces of bearings and metal shavings are everywhere. This sounds to me exactly what kia has recalled thousands of cars for. Why isn't my kia under recall? For such a new car to have an engine seizure from worn out bearings seems like a faulty build.
Tl* the contact owns a 2013 kia sorento. The contact received notification of the federal safety agency campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (pitre kia of las cruces (955 s valley dr, las cruces, nm 88005, (575) 524-7721) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
At 130,288 miles 08/31/16 vehicle was sputtering and lagging while driving but no check engine light on. Kia dealership replaced camshaft assembly and charged me $2390. On 06/26/17 at 155,278 miles similar problems with vehicle spitting and sputtering but no engine light on. Dealership could not duplicate the problems on a test drive. On 07/18/17 at 155,872 miles engine light came on. Vehicle spitting and sputtering again. Metal found in oil and in filter. Dealer suggested replacing engine due to bearing wear causing cvvt and ocv sticking. Recall was done on other sorento's, but my sx v6 has had the same engine failure and the dealer told me there was no recall on my sorento. My kia has sat undriveable for almost a year. I had my vehicle oil changed at the dealership without fail and only drove highway miles to and from work. I have each of these service department invoices from dean mccrary kia in hattiesburg ms.
Tl* the contact owns a 2013 kia sorento. While driving 45 MPH, the vehicle stalled without warning. The vehicle was towed to jeff belzer's chevrolet, dodge, ram, kia (21111 cedar ave s, lakeville, mn 55044 (952) 469-4444). The dealer did not diagnose the vehicle, but stated that there was a recall on the same make and model vehicle. The vehicle was not included in the federal safety agency campaign number: 17v224000 (engine and engine cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
Recall 2013 kia sorento vehicles engine knocking sound
Tl* the contact owns a 2013 kia sorento. While driving approximately 60 MPH, the engine suddenly malfunctioned and the vehicle stalled. After stopping and checking under the hood, the contact noticed smoke coming from the engine. The vehicle was towed to koons kia (9610 reisterstown rd, owings mills, md) where it was diagnosed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
Driving down the road in downtown reading and the engine seized. Towed the vehicle to a local garage and determined the engine seized. Towed to a kia dealership and they are only willing to discount 1000 for a new engine replacement. This is the 2nd kia we have had an engine seize up. Approximately 2 weeks earlier we had a 2015 kia sportage throw a rod through the engine. Kia is taking responsibility for repairing the vehicle, towing and rental care on this vehicle. Apparently there is a defect in their engine design. Other 2013 kia engines have been recalled and we are wondering why this particular one is not covered in the recall. I have not received a recall notice for either vehicle.
Purchased the sorento february 2017, and had noticed a miss in it in november. Sometime in march, the vehicle was down to about a quarter of a tank of gas and it started jerking very badly and losing power.
While driving on the highway at 65 MPH the engine suddenly stopped running. No noise, no warning, just ceased operating. Our mechanic has determined that the engine has locked up. He checked recall on 2013 kia sorrento's and some 2013 models had extended warranties given due to this issue. I have been informed that my vehicle has no recall. I want to make sure of this, and educate others that may suffer the same issue with this model. Now it is in need of a new engine.
While driving at about 60 MPH, in drive, my engine started knocking and it appeared to be a rod or crankshaft bearing. Drove to kia dealer and they said that I would need a new engine. I was told it was not covered by warranty because I was the second owner. I have regular oil service changes and the car's mileage is about 56,000. It is still at the dealers yard. We bought the car in 2013 with only about 11,000 mileage.
At 89k miles, I was driving approximately 65 MPH on an incline on vacation 700 miles from home, I heard a bunch of noise coming from underneath the vehicle. All the lights on the dash lit up and engine stalled. I coasted across 2 lanes of traffic and came to a stop on the side of the road. I had the car towed to the closest mechanic for inspection. The rod had blown a hole in my engine with no prior indication that anything was wrong with the vehicle. I called kia consumer affairs who told me to have the car towed to a kia dealership for inspection which I did. The cost for repair is $10k , kia states that my 2.4l engine is not part of the recall or affected engines. My car has been maintained and the oil was changed before we left on this trip. Both the service manager at kia and the mechanic at the other shop say that this scenario is consistent with the other engine failures that are included in the recall. The lower block is in fact exactly the same engine. Heather from kia took my original case information (4/04) and said I would hear back. Two days later I called again and spoke with helena who also said she would work on it and call me back. She also said this VIN was not included in recall "yet". 7 days later and no response, I called again. This time the rep told me that helena had tried to call me and because I didn't answer the phone, she closed my case. This is a complete lie, I have my phone with me 100% of the time and have been anxiously awaiting a call. Do they not realize caller id is available for a records check? They have supposedly reopened my case and I should hear back in 48 hours. No vehicle should have an engine failure at 89k miles. Kia made money on the sale of all of these vehicles and now they are making more money on customers having to buy new engines at $10k? They will be hearing from an attorney if this is not resolved.
2013 kia sorento. Consumer writes in regards to vehicle engine failure due to sludge build-up. *smd consumer sent additional correspondence. *smd
My sorento overheated and I stopped the sorento right away . I towed it to my kia dealer and they told me I needed a new engine because the head gaskets were blown. I don't understand how my 2013 sorento that I purchased new already needed a new engine. I had taken it to two kia dealers and they were rude about the entire situation and blamed me for the damage of the vehicle. This happened march of 2017 and I am now reading the recalls for the sorento and there are recalls for the engine seizing but I don't understand why my sorento isn't one of the cars being recalled if my car just seized up out of nowhere and a month prio to the incident I had an oil change and everything was fine .
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