On 06/23/2023 i went to team Nissan located at 70 Keller st . took it in while purchasing new tires from tire warehouse told me about repairs that needed done that was still under warranty with team Nissan. when i took it to team Nissan they refused my warranty by telling me my car issuer was not any issue that they repaired back in July of 2022 for the amount of over 2thousand dollars. team Nissan lied to me let me leave their shop knowing the dangers just because they did not want to grant my warranty which where brakes outta tie Rodes and rear light INOP charged me 45 for en inspection to deny my warranty. I still can't drive my car because team Nissan wanted me to repay for pairs that was still covered under their own warranty my vehicle only has 120 thousand miles i was still in my year frame and way less than the miles. i prefer to bring in my documents if not i must downmload at another time cant take pic ith desktop
2014 Kia Sorento brakes complaints
Page 3 of 4: complaints 41 to 70 of 85, newest first, as owners wrote them.
1. Kia sold me the car with open recalls. And did not disclose this. 2. I’m still paying on it and they had to replace the motor on 01/31/23 recall. 3. They again sent the car home with an open recall sc212 because they didn’t have the part to remedy the recall. (Brakes) 4. My brakes went out luckily in the parking lot. 5. Called Kia Customer Service they gave me the run around hung up on me left me on hold 27 minutes first. But I finally spoke to a supervisor and they agreed to have it towed to Mike Shaw Kia were I had purchased the car and who had done all maintenance and recall work. 6. Mile Shaw called me and now wants 75.00 to even look at my car. I have a11 yr old daughter and myself I have to take to school and work. This is a major recall I refuse to jeopardize my child’s life in this vehicle but I cannot afford to pay them anything plus the car payment insurance. And now I’m walking on top of all this.
We bought the car 6 months ago from a dealership and since then the breaks are bad the engine makes this strange noise it always smells like oil is burning. The seat belts don't stay latch and I hr suspension is all over the place.
I was taking my daughter to school and the car stalled and died I restarted it but it wouldn’t accelerate and I could hear rattling in my engine so it took me a minute but I got it back to my driveway. The Abs and traction control lights where on and low tire. No check engine lights or oil low. I called my friend Jeff who is a mechanic and he came and checked oil and it was a quart low and he said the motor was shot that the blow by when he took the oil cap off he stated it sounded like a wrisp pin loose in my motor I called Kia and they told me I had to have it towed they don’t provide that service. Doesn’t know if I am covered under warranty or not. Even though they’ve done several recalls on my car for things to do with my engine. And yesterday when I looked my car vin # up it said I had a recall. This morning I was gonna print it out and it was gone. Which I found weird. The only people I spoke to was the mechanic where I bought my car and my mechanic friend about there being a recall on my car. So I can’t put my vin # in on Kia’s website it say it doesn’t recognize it. But it recognizes it here on this site. And I’m concerned they are trying to get out of fixing it just by the way the mechanic was talking to me. I bought my car there and I’m still making payments. But their website doesn’t recognize my vin and it’s the Kia dealer I bought my vehicle from? Plus I paid 3200.00 For extended warranty that they state ran out 2 weeks ago. Even though I have two years of payments to go to pay my car off. Isn’t an extended warranty suppose to begin when the manufactures warranty runs out? Not run concurrently with the manufacturer’s?
The contact owns a 2014 Kia Sorento. The contact received notification of the federal safety agency Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.
I had 2 HECU repairs done on the vehicle per the recalls. A year after the ABS, Anti Skid and Low tire warning light indicator came on suddenly and there was a "burning odor" noted. I went to the dealership immediately and they were unable to take a look at it for almost 1 week. I took the vehicle to a brake shop and they identified the ABS was on even when the vehicle was turned off. They stated this could cause a fire, but they weren't able to repair as KIA vehicles have require programming when the system is installed/modified. The brake shop strongly encouraged me to remove the fuse for the ABS to decrease the risk of fire, part away from other vehicles and structures--which I agreed to. I made an appointment with the KIA dealer for their next available date...which was 10 days out. At the service desk I explained everything and told them the fuse was not in due to the risk of fire. 1 1/2 hours later they called to tell me the issue was that the fuse was not installed!! I restated what I told them originally...they said they needed the fuse to troubleshoot the issue. They then informed me they did not have any fuses---which seems to be an issue. I called the brake shop and they gave me 2 fuses and I took to the dealer. The dealership evaluated and said the ABS module was defective and since the car was out of warranty, I would need to pay for the repair. I asked about the recall, but was told that KIA would not pay for it. I paid for the part, they ordered it...and the first new ABS was installed and was defective, they ordered a second ABS and it can in defective as well. The 3rd ABS arrived almost 1 week later and fortunately this was good. Since most of our travel is on I-95 or turnpike the ABS could have locked up and caused the vehicle to stop instantly as I have been told. This could have causes a severe accident. Given that 2 new ABS Modules were delivered...this indicates that KIA has a further issue with their brake systems.
ABS warning light & Traction Control warning light illuminated. Next time vehicle was used, it was found that the ABS hydraulic pump was running continuously and would not turn off even after key was removed from ignition. Pump motor was warm & due to fear of overheating & possibly starting a fire, power was disconnected. After power was restored, ABS pump motor turned on again & would not turn off. Due to unsafe feeling of possible accident, vehicle is being park until repair parts can be obtained & replaced.
The contact owns a 2014 Kia Sorento. The contact stated while driving 60 MPH, the Anti-lock Braking System (ABS), traction control and TPMS warning lights illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
On 2/15/22, I accelerated to pass another car while driving home from work. As soon as I accelerated, my car stopped running. I coasted to the next turnoff from a busy street (about 1 block) and stopped at the curb in a residential area. The control panel/dashboard was completely dark, then suddenly lit up again. I tried to start the car but couldn't because I was unable to depress the brake. I waited a few minutes and tried again and a small amount of smoke came out from under the hood. In a minute that went away. At this time, I was very near my house and walked home. When I got there I called the Kia dealership (local) and described what happened. They asked if there had been a 'check engine' or other warning message before this happened and I told them there had not been. I said I guess I would have to have the car towed in to them to see what was wrong. I was told they would call back. While waiting for someone to call back, I walked back to my car. (All of this took less than 10 - 12 minutes.) As I turned the corner I saw police cars and a firetruck where my car was parked. The fire had been put out and there was only a shell of the car left; the entire motor and everything inside was destroyed. Later, my insurance company declared it a total loss. A neighbor saw flames and had called the fire department. There was some damage to the neighbor's yard - grass and shrubbery. The police called a wrecking service to tow the car. It was later picked up by my insurance co. No one was injured, thankfully; but I can only imagine what would have happened if I had made it home and parked in my garage. The local Kia dealership never called back. I called a week or so after this happened and was told they would have someone call me and no one called (again).
I received notice mid August 2021 about recall and warranty repairs that needed to be made to my car. Brought it to the dealer on 8/30/21. On 8/31/21 I was given the car back and told, yes, it needed the repairs but I needed to wait for parts and they'd be in touch. I have heard nothing from KIA, despite complaining to them several times.
The contact owns a 2014 Kia Sorento. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, while driving 25 MPH and attempting to make a U-turn, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was unable to restart the vehicle. The contact pushed the vehicle to the side of the road with the assistance of a bystander. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer who diagnosed that the engine needed to be replaced. The dealer sent a claim to the manufacturer and was awaiting a response. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.
The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, the traction control, ABS and the tire pressure warning lights remained illuminated. Additionally, while operating the vehicle, the power steering inadvertently deactivated and the steering wheel would become difficult to turn in either direction. During the failure, the power steering, battery, and air bag warning lights were illuminated. The cause of the failures was not determined. The local dealer and manufacturer were both notified of the failures. The failure mileage was 120,000.
2014 KIA SORENTO EX was manufactured w/ poor to very low headlights. The required bulb for the standard headlights is the H7 bulb on this vehicle... It is NOT ACCEPTABLE and the driver cannot see with any distance at all and turning is a complete hazard and accident waiting to happen as the lightning is so poor you can't see anything when turning. I have studied, reviewed, read and worked to try and ensure we got the best possible light and there simply is a poor electrical wiring design for this specific vehicle. I adjusted the Headlights UP as far as I could and it still made no difference at all in my viewing field. How could the NHSTA allow KIA to get away with coming to market w/ these POOR Headlights? We have to drive around at night now w/ the High Beams On at all times in order to see properly. That is unacceptable! The Driver should not have to purchase an LED Bright Light Kit and have to Re-Wire the vehicle because of being provided a lightning system that doesn't work and is an extreme danger. KIA should have to recall every single one of these vehicles and provide " sufficient " lighting that meets SAFETY protocols for headlights and the field that is to be illuminated. How is nobody aware of this and why hasn't it been addressed? It's outrageous and I've never heard of any vehicle having to use High Beams to see driving down a straight road let alone in heavy traffic and or or on a winding road. Is anyone listening and or are Safety Standards now a thing of the past. Shame on KIA, they know of the problem and have done NOTHING to correct it. KIA Brake Speed Sensors fail routinely and should also be a RECALLED Item. We've had all of the Brake Speed Sensors fail on the vehicle and now we've had to pay out of our pocket to replace these faulty items. It's ridiculous....they were covered under warranty until 60k but that is NOT sufficient! There has been about three (3) separate recalls for this vehicle relating to brake issues.
The contact owns a 2014 Kia Sorento. The contact stated the while driving at unknown speeds the brake pedal was applied but, it depressed to the floorboard happened several times and crashed into an oak tree on his property. The contact engaged the emergency brake to stop the vehicle. Additionally, while driving he crashed into a yellow pole post on another occasion. There were no warning lights illuminated. There were no reported injuries, air bag deployment, fire, or police report filed. The vehicle was taken to the local dealer where diagnosed the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,463. The contact received notification of the federal safety agency campaign number: 21V331000(air bags). The contact stated he was concerned about his safety about driving the vehicle. Consumer stated happened again on Oct 3rd when car was started, illumination of malfunction indicator light (MIL) came on as well as Anti Braking System indicator light came on. Brake fluid could leak internally so consumer turned off the car engine. Consumer spoke to manufacture on Oct 4, 2021 regarding case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
The contact's fiancé owns a 2014 Kia Sorento. The contact stated the vehicle engine had been misfiring and the brake fluid had been leaking onto the fuse block. The vehicle was taken to the dealer, where they had replaced the spark plugs however, the failure continued. The vehicle was taken back to the dealer where it was diagnosed with the fuse box and power relay control was needing to be replaced. The manufacturer was made aware of the failure but did not provide any assistance as a case was opened. The vehicle was not repaired due to the fact that the contact would be responsible for the repair cost. The approximate failure mileage was 126,000.
Approx. 38000 miles on vehicle. Approx. 25 miles ago the ABS and the “anti skid” lights came up on the dashboard. Approx. 15 miles ago the TPMS light came on, flashed then steady. (Checked tires at a repair shop, no low tire pressure). I checked my owners manual, not an “urgent” or “immediate” situation, but contact the dealer. Through the federal safety agency website saw a recall and TSBs for these issues. Kia dealership saying recall isn’t for my vehicle, and the TSBs are not covered under my extended warranty. If these issues are a safety issue, should they not be covered? I just want to document these issues, the Kia dealership (Gettel in Bradenton, Fl) and KIA customer service, if something happens, damages my vehicle or causes, creates an incident I want a record to exist. Am I in danger, are other motorists?
Tl* the contact owns a 2014 kia sorento. The contact stated that the anti-lock brakes warning light was illuminated. The contact took the vehicle to a certified mechanic who replaced an unknown part however, the failure reoccurred. The contact referenced an unknown recall related to the ABS system. The manufacturer was made aware of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage 116,000.
Abs light was going on and off, now is constantly on. Then traction control light going on and off now is constantly on. Now my brake light is on. When I start the car the tire light flashes on and off which causes my speedometer to go up and down. Headlights stopped working completely after several bulb replacements.
I rcv'd a letter from kia re the hydraulic elec cntrol unit that it may leak fluid and result in a fire. Ltr dtd oct 15, '20; rcv'd @ mid nov. Have tried telephonic contact w/local dealer many times and get nowhere- no return calls, no commo whatsoever. Ltr states kia has advised dealers to inspect, but no interest from viva kia, el paso.
On nov. 11, 2020 I took this 2014 kia sorento into the local kia dealer for a follow up on a recall notice I received in the mail. The recall was for an inspection on the hecu unit which controls the ABS system, ESC system, and the tcs system. The dash board indicator lights for the ABS, tcs, and brakes are visible on the dash while driving this vehicle. The mechanic at the dealership performed a draw test on the ABS module and determined everything was ok and no repairs would be needed for this recall (sc197). The vehicle does not appear to be leaking brake fluid into the hecu unit. My concern about this recall is why are the ABS and traction control lights still visible on the dashboard. The recall was on these elements and kia should have corrected any electronic problem related to this recall. Is the problem electrical on these vehicles other than brake fluid leaking onto the hecu unit that could result in a fire.
The hydraulic control unit (hecu) assembly controls the anti-lock braking system(ABS) electronic stability control system (ESC) and traction control system (tcs) in your vecicle. Brake fluid may leak intrnally inside the hecu,which,overtime,can result in an eletrical short.an electrical short in the hecu increases the risk of an engine compartment fire. Kia says they inspected the unit indicated"no electrical draw at this time". I would prefer the unit be replaced with a new one.
This car has had numerous recalls including a major one in which they had to replace the engine (they did it on this car). Now I have the ABS, ESC and tire pressure lights on (with tire pressure at the correct readings) which I believe is related to the latest ABS recall they had. Unfortunately, my car was manufactured on march 2013, their latest ABS recall (which may start a fire) only includes this model and year starting june 2013. I believe, my car should also qualify for this recall. Thank you
Tl* the contact owns a 2014 kia sorento. The contact stated that the vehicle traction control light, and the antilock brake light illuminated, on the instrumental panel when driving and caused the contact to be unable to bring the vehicle to stop in a timely manner. The contact had to engage brake with force to stop the vehicle. The contact also stated that the traction control system, failure was causing the tires not respond immediately. The contact stated that the vehicle was included in the federal safety agency campaign number 20v519000 (hydraulic electronic control unit may short). The vehicle was taken to fuccillo kia of cape coral florida 404 north east pine island road cape coral florida 33903 phone 239‑242‑7000, for the recall repair and the dealer advised the contact that the traction control system, and antilock brake system, will also need to be replaced. The contact stated that the recalled needed to also include the traction control system failure, and the antilock brake system failure. The contact also wanted to state that the vehicle cruise control was not operating as normal. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 53,467. *dt
Car brake lights stayed on and wouldn't turn off. It drained my battery. Took car to kia dealership several times but couldn't find the problem. Dealership replaced brake light switch and sensor and still my brake lights remained on. While driving and in park. Dealership said they called kia corporate coding and that the hecu needs to be replaced.
Car does perfectly fine for two weeks then runs through radiator fluid and oil like it's crazy has not thrown a check engine light has had multiple maintenance is fixes we have literally almost had a severe accident because the car started to smoke and had the radiator cap almost explode off of it . And it literally was driving on a normal speed going about 75 MPH-80mph, on the highway when suddenly it goes to a complete and utter 20 MPH with her to the floor this car has been nothing but trouble it's been taken care of it's barely driven from our time of purchase.and the amount of certified veteran kia. Mechanics all having no idea what's wrong because when they think they know what the fixlast but a week or two been paying for a rental car for almost a year now while still paying my payment on a kia that cuomo has no recall' and almost killed my entire family on the I 40 in eastern north carolina in the dark as well when it was an icy stormy road that I just been cleared we could've died and god knows what we could've done to others the road was safe take it into multiple kia certified mechanics that your mechanics mom and pop mechanics two dealerships and nobody can figure out the problem this is the most disgusting thing that has ever happened to my family I have a car that has been sitting at a mechanic shop all over eastern north carolina forever year now or in my driveway that I just pay on and pay a mechanic bills for because nobody can figure out why it over he eats why the speed why I almost catches on fire and white and black system break or the brake system and speed system is completely haywire. My family's or my wife dream vehicle is been our nightmare. I have plenty of bills I can upload here the date below is the date that I've been paying for to sit in my driveway and for it to be looked at mechanics for them to fix some thing and nothing be resolved.
Brake lights turn on and off. Brake lights will work sometimes when I stop and sometimes they want work.
Pearl pain is peeling and chipping. Went thru car wash and it chipped hood car wash paid for it to be repaired. Then on 9/15/20 it was raining and the rain chipped the paint on the door frame. Nothing hit it or damaged it I was driving but the rain peeled my paint. That's when I decided to do some research because there is no reason why my paint should chip like that and found out that the paint is faulty. I also discover there was a recall due to faulty break lines and leaks and I believe I may have a break leak because everytime its time for an oil change the break light comes on and once they put fluid in it it goes off. My upkeep has been immaculate since owning this car and all of these issues I believe are due to factory defect.
The suspension in the slightest bump that falls, it does not protect it hits dry it has no support, the steering wheel from zero miles is a rattle even though we take it to its guarantee they never fixed it, in the same way the brake discs to the emergency braking as they skid, sweep; you have to step on the pedal several times for it to respond ...
When braking, brakes give out and car skids. On turns, I have to pump brakes to try and regain control.
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