The contact’s daughter owned a 2015 Kia Sorento. The contact stated that while the vehicle was parked and idling, while shifting from park(P) to drive(D) and depressing the brake pedal, the vehicle suddenly unintendedly accelerated and crashed into the window of an office building. During the crash, the contact sustained lacerations to both legs and arms, neck and shoulder. The driver was transported to a nearby hospital. The vehicle was destroyed and towed away. The cause of the failure was not yet determined. The failure mileage was 22,560.
2015 Kia Sorento acceleration problems
22 complaints (3% of all complaints for this car). Typical mileage when it fails: 32,042. 4 crashes reported.
- owner complaints
- 22
- of this car's complaints
- 3%
- typical mileage
- 32,042
- crashes
- 4
- recalls
- 0
Which part fails
- Linkages1
At what mileage
Complaints by mileage at the time of the problem.
Kia Sorento acceleration problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the federal safety agency received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. the federal safety agency's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in the federal safety agency's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, the federal safety agency does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing the federal safety agency?s reasons for denial of the petition will be published.
DP21003
What 2015 Kia Sorento owners say
Most recent owner complaints, unedited.
I parked my car and it was sitting for about an hour I came back to the car and heard a humming noise found that weird but I had to drive home about 10 mins later I parked car, sound was still going even while car was off. So I thought to let it sit for another while. Came back to car sound was still on I started car and the abs, traction, & brake light came on and not even 2 mins later my car starts smoking. So immediately I shut it off and have to leave my car parked in another city because I didn’t want to risk driving it home. Fast forward to next day. I got to my car and notice the speedometer had went out. i called Kia because I read about the HECU ABS recall. the service rep assured me my car would be covered so I pay a tow to get it towed to Kia dealer where they then tell me the recall had been repaired in a year that I didn’t even own the car and they refuse to look at it or fix without a fee. With this problem being a fire hazard and a manufacturing problem I should not have to come out of pocket for Kia mistake. I will be escalating this to corporate level.
The contact owned a 2015 Kia Sorento. The contact stated while depressing the accelerator pedal to drive inside the garage, the vehicle accelerated to the highest speed unintendedly. The contact depressed the brake pedal continuously, but the vehicle failed to respond. The vehicle pushed a table of home items through the rear wall of the garage, hit several gas pipes, and then landed approximately 6 ft. downhill in the backyard, where it continued to accelerate. The contact then noticed steam coming out from underneath the hood and the vehicle stopped. The air bags did not deploy. The contact was able to drive up the backyard hill and enter the residence. The contact did not sustain any injuries. The vehicle was towed and totaled. A police report was not filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 32,042.
The vehicle has stalled 3 separate times in the rain.
Compotent : Throttle position Sensor Risk\ High level to vehicle occupants Highest to pedestrians Unfortunately, after inspection was TOTALED inforrned us of an investigation currently ,by the federal safety agency regarding throttle components. The insurance adjuster was a forrner mechanic. there wear warning lights on to indicate a problem
While operating my vehicle I experienced sluggishness and power failure. Sorento became disabled on main road while driving to work. Vehicle was towed to the closest Kia dealership where they performed a diagnostic test. Maintenance test and Parts Department revealed the that the power shortage was possibly from a Brake fluid leakage inside the Hydraulic Electronic Control Unit (HECU). This also caused the engine to seize and the only remedy was a new engine. He also stated that the repair was not covered under warranty due to the open recall that was not completed. I did explain to the repair center that I was never made aware of any on going recalls from the dealer where I purchased the vehicle either by mail, phone call or email as well as from Kia corporate. The parts department provided me with the contact information for Kia Headquarters to assist me. Kia Headquarters provided me with a case number 14188680 and that they would contact the dealer and get back to me. After a couple days with no response, I called back with the case number, however, I got a new customer service rep. who said that nothing has been completed yet. This went on for a couple weeks with me calling to try to get updates and contacting the dealership parts department who said that their headquarters has not contacted the dealership and that according to their policy with Kia corporate the replacement of the engine would be at my expense. The estimated cost was quoted at about $8,000.00 dollars. I told the parts department at the dealership that I did not understand, how could I be responsible if the engine was a defect and I received no word of a recall from Kia. The parts department response was that is Kia Headquarters policy that they recall had to be completed or Kia was not responsible.
I was told by the dealer that my wheel speed sensor needs replacing. I checked online and kia issued a recall for this but was told that my VIN# wasn't on the list and I would have to pay for the full repair. I checked a number of online forums and though it seems that kia has issued a recall but then knowingly removed a number of vehicles by VIN# from recall list. The dealer wants to charge me $310 for the sensor and $270 for the labor. This need to be investigated and the company should cover all vehicles issued as they ran a campaign to cover the wheel speed sensor before corruption then purposely excluded vehicles from getting the repair and now has damage to the sensor.
A few months back, maybe osept/oct my ABS light, tire pressure light came on (yellow) and I had it checked and they said it was a wheel sensior and its very costly so as of yet it hasnt been fixed. Now yesterday my brake light at the bottom of my dash came on (red) and its a double and said break. I dont know why im having so many problems with this car but it will be my last kia. I own 2 and both have had problems and I keep both serviced on time and get what is needed done
I purchased this vehicle less than 2 months go. I was driving on the highway and came to a red light. The car jerked and did not want to move when the light turned green. I came to a second red light and the light turned green as I press the gas the car shut off in the middle of heavy traffic. I could not get the car to crank again. I finally got help from someone who help push the car to a near parking lot.
Radio came on by itself, passenger driver side window went down by itself, sometimes my cruise control will work other times I have a hard time getting it to set. The vehicle was in motion on the highway. Engine oil was black even though I just had an oil change
Questions about the 2015 Kia Sorento acceleration
Does the 2015 Kia Sorento have acceleration problems?
Owners have filed 22 complaints about the acceleration of the 2015 Kia Sorento, 3% of all its complaints.
At what mileage do 2015 Kia Sorento acceleration problems start?
The typical (median) mileage in owner complaints is 32,042 miles.
Was there a recall on the 2015 Kia Sorento acceleration?
There is no recall for this problem on this model year.
What year does the Kia Sorento have the most acceleration problems?
The Kia Sorento model years with the most acceleration complaints are 2011 (63 complaints), 2016 (62 complaints) and 2014 (31 complaints).
Other 2015 Kia Sorento problems
Engine 367Body 100Lights 91Electrical 58Transmission 42Brakes 37Steering 33Fuel system 31Airbags 30Driver assistance 11Visibility 11Seats 6Suspension 4Tires 4Seat belts 3Wheels 3
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history