There is a recall for part of my vehicle that says a fire could start. Need it fixed
2015 Kia Sorento fuel system complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
I just got my car back from overtuf which had it for a month due to after the recalls where done my engine failed and had to be replaced that day I got it back I drove it home and on the way home the check engine light came on and my smelled of gas really bad so I pulled over looked under vehicle to see if there was anything leaking under car and no leaks so i checked the oil and it was filled over filled with gas which could of damaged my engine again or worse caught fire with me and my kids in it or hurt someone else
hello my name is [XXX] owner of 2015 kia Sorrento on Sept 19 2021 my father in law and my wife and kids were pulling up on the drive way when they called me and said they smell gas odor from the car i said send me a pic since i was at work .I informed them turn the car off and get every body away be prepared to call fire dept. .when they sent me a video of the car I saw something leaking .so I rushed home to check the problem well it was definite fuel so I opened the hood and removed the plastic cover and started to look around everything looked in place but I noticed a clip was not in it's place the fuel line was out of place I reinserted the fuel line and pushed down on the clip. I wrapped some tape around the clip so it wouldn't come off again .I took it to the dealer on Tuesday for an explanation I was told that I needed a fuel line but they had no explanation on why this happened I ask when you guy's replaced the motor did you guy's break something ? .still waiting on that answer .the whole motor was taken out and replaced with a new one .this happened about a year and a half ago. I called kia to complain and make them aware of this issue .they called the dealer and told me they would get back to me between 24 and 48 hours today is the 28 of sept and still waiting I have called several times but they keep telling me that the dist manager hasn't replied to there emails .I told them this was a serious situation not just for me but others family's as well . I remember a while back ago kias were catching fire while driving this is a safety issue for all Americans . I have attached a news clipping to the pictures. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Upon receiving Recall NOTICE , Vehicle Is A Fire Danger and I can Not Drive it.Living in the middle of the Forrest makes having this vehicle in this HIGH FIRE DANGER TOWN for 2 months put not only my family and home in danger but my entire FIRE VULNERABLE COMMUNITY AT RISK. The company headquarters or Dealership would not loan me a safe car nor remove this FIRE HAZARD from this community.
Electrical malfunctions inside the vehicle when you start up (I.e. Driver seat heating up, panel flashing, fuel ignition taking off sparadically when the car is in motion on city street, rear brakes screehing when in motion,(city street) car constantly requiring a charge up of the battery and replacement of batteries when stationary, exterior lights remaining on excessively after car is turned off, hood of car extremely hot to touch, liquid residue on driveway from rear brakes after the car is parked after use. When the car is stationary for 1 day or more the battery shorts out. When the car is in motion on city street the accelerator has a tendency to idle up and then resume back to normal.
My kia sorento has the theta ll engine, this engine vibrates a lot and has very high gasoline consumption. This car is us made and was exported to the dominican republic. My phones in the dominican republic are [xxx] or [xxx]. In the USA my phone is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
A jerks when you trying to park when you going slow on the parking lot it has a kool 2098 fuel trim it keeps idling high and I'm stalling
My car started stuttering and then the check engine light came on and started flashing. Got the code read at a kia dealership and it was determined through a diagnostic that we needed a new engine. We replaced the engine and the car is still stuttering and having gas mileage issues. When the check engine light flashes, my gas mileage is affected and when the check engine light stays on, my vehicle runs normal. My vehicle starts stuttering at around 30-35 MPH, when it's first started and driven, it stutters. My check engine light will also randomly start blinking when driving on the freeway and loose power momentarily, then when I accelerate, it feels like it's choking or sputtering and struggling to maintain speed.
Egine stalls and AC on stalls and has died 3times
The first incident was after refueling. I did not top off. The car just died while idling, took 3 tries to start then lurched when I put it in drive and died again. I was told by the dealer it was because my tank was too full. I drove 325 miles to an almost completely tank. The indicator stated I still had 76 miles left of fuel. I put 14.5 gallons in (not to the full line) and 12 hours later, it won't start. The battery is new. It's not the battery.
This vehicle was purchased dec 1 2018 and the knock sensor failed on the trip back from the dealership. It was replaced and now april 22nd 2019 less than 5 months later it has failed again and left me stranded. The check engine light is flashing and the vehicle is stuck in limp mode. This model is known for this problem and should be added to the recall list.
My kia lost power while driving on march 17, 2017 on the highway. After kia replaced the motor I realized that during cold weather my car won't start at all. I've had several diagnostic tests done but nothing shows up. I've even had the manager of the service department come to my location with the diagnostic device, because I was once again stranded and had just paid to have the machine put on my vehicle the day before. Again nothing showed up. It only happens during cold hard freeze weather. I've filed a report with kia and to this day no one has contacted me. Next issue is a clicking noise while driving vehicle coming from the steering wheel and of course it's not covered. Lastly, I just recently noticed that the smell of gasoline coming through the vents after filling the car with car and driving minutes later there's a strong smell of gasoline throughout the whole car. Kia has the worst customer service. They wont give you a rental car nor do they return or follow up on complaints.
My 2015 kia sorento has metal flakes in the engine, burns 2 quarts of oil every 2ooo miles, it hesitates on acceleration, white exhaust smoke, burns a lot of gas, the engine check light and uvo warnings constantly turns on, it can catch on fire anytime, the engine can lock anytime. We need more kia recalls before lives are lost.
My friend was on the highway,travelling along and heard a noise. Then she saw smoke coming from under the car along side drivers door. The car then lost acceleration and stopped. Within five minutes the car caught fire and is totalled out. An off duty lawman stopped to help her. He told her either the fuel line or fuel pump burst and told her we have grounds for lawsuit against kia for faulty design. My friend is in total distress over this incident and deserves compensation for emotional distress. I feel like kia owes me big money too, because I bought car for her to be legal in hauling her six children in car. We cannot afford to replace the car due to high lien on car at time of fire, and yet I feel obligated to provide friend with legal and dependable car for the family's use. Will this agency help us get compensated from kia please? There are records of more of kia's cars catching on fire, even in dealer lots. Thank you
My mom has been having issue after issue.. First the passenger air bag light and battery after power steering making noices ..brakes not responding and now fuel injection problems.
V6 engine stalls randomly when accelerating into or across traffic. . Kia service dept. Unable to find cause with using electronic testing equipment. Stalling is random and unable to replicate with service dept personnel. A real safety issue.
While driving approximately 50mph in my sorrento the car hesitated and stalled when I pressed the gas to pass a car next to me. Ithe felt like a slip. I wasn't sure what to make of it, but over the next 4 days it started happening more frequently. I went to turn it on the 4th morning and a cloud of white smoke came out of my tailpipe. I decided it needed to go to kia immediately. My sorrento is a 2015 with 27xxx miles on it. This is not what I expected from a new car. I brought it to kia and was called 10 minutes after I received my courtesy ride back. I was told a diagnosis was sludge and they needed maintenence records. I brought my receipts (which I had to have my mechanic type back out as I hadn't saved any reciepts). When we brought those in I had a spare key to my car and noticed it was in the parking lot. I checked under the hood only to discover they hadn't even pulled the valve cover on the car (I know this because there was a dead wasp frozen to the top of the bolt you need to take off to remove the cover that was there when I brought it in). They informed me that they opened the cap and that's how they knew even though initially on the phone they said they pulled the valve cover. They took my service papers and called me the next day to say kia won't cover it and rejected my records. My mechanic is a licensed mechanic. No reason given for the rejection. They say we will be responsible for engine replacement but still can't give us a diagnosis other than "sludge". So much for their "best warranty in the business".
How can the federal safety agency give a 5-star safety rating to a 2015 kia sorrento based on a 2013 crash test done on this model vehicle when there is obvious a problem with this vehicle in the 2014/2015 kia sorrento models. Since 2014, there has been at least 2 serious injuries and other complaints due to this defect and its non-deployent of airbags, etc. (please look at the photos, video & small overlay crash report at http://www.iihs.org/iihs/ratings/vehicle/v/kia/sorento-4-door-SUV/2015)..the manufactiurer was well aware of this since they redesigned the 2016 model. This defect should be made public for all vehicles affected with these issues which should repaired or recalled to avoid further risk of serious injuries and/or loss of life. It is completely wrongful, harmful and negligent of the federal safety agency to give an "5-star safety rating" on a later model vehicle based on an outdated test & without fully and appropriatel testing; rendering false misrepresentation to the vehicle shopper.....updated 06/21/17 *bf
Tl* the contact owns a 2015 kia sorento. The contact stated that while driving the vehicle went into "safe mode" and decelerated to 20 MPH. The vehicle was taken to the dealer who stated that the fuel pump failed. The vehicle was repaired. The manufacturer was made aware of the failure and the failure mileage was 1,000. The VIN was unavailable.
High pressure fuel line fittings determined to be defective and not fitting correctly. Line(s) became detached causing near catastrophic fuel spill in crowded parking lot.
Tl ' the contact owns a 2015 kia sorento. While driving approximately 40 MPH, the contact was flagged by another motorist and noticed fuel leaking from the front end of the vehicle. The vehicle was towed to the dealer who stated that there was a leak at the fuel pump inlet. The fuel pump was cleaned and re-attached. The manufacturer was notified. The approximate failure mileage was 2,744. Jcc
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