The contact owns a 2016 Kia Sorento. The contact stated that while driving 30 MPH, the vehicle made an abnormal cranking and popping sound. Upon researching the failure online, the contact learned that the vehicle was unsafe to drive. The contact associated the failure with the federal safety agency Campaign Number: 16V480000 (Suspension); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 93,000.
2016 Kia Sorento suspension problems
13 complaints (1% of all complaints for this car). Typical mileage when it fails: 48,000.
- owner complaints
- 13
- of this car's complaints
- 1%
- typical mileage
- 48,000
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Kia Sorento suspension problems in other years
Related recalls
Suspension: rear
- What is wrong
- Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
- Risk
- The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1‑800‑333‑4542. Kia's number for this recall is SC137.
Recall number 16V480000 · Recall details
What 2016 Kia Sorento owners say
Most recent owner complaints, unedited.
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Rear control arm weld broke drivers side. 18 year old lost control on interstate at 70 miles per hour. Was spinning around and avoiding hitting a steal fence, steal beam and wall. I have pictures of the broken weld. If no recall yet their needs to be before it kills someone!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The rear suspension cross member on my Kia has cracked in two places. This item has been recalled on other Kia Sorento's. the federal safety agency campaign ID is 16V480000. This is a factory defect but Kia says it only applies to a cetain number of VIN numbers. Kia needs to apply this recall to more VIN numbers, especially the parts that have cracked. As Kia says in its recall, this could cause a serious accident if the suspension gives out.
My car begin shaking while driving 70mph on the interstate. I replaced all 4 tires the prior month. I made it home to find the inside of my new rear tires were completed ruined with the wires sticking out.
Thumping noise and sensation from rear axle/suspension area while accelerating from stop or lightly accelerating on local roads. I reviewed a previous recall for this year and while my VIN was not in the recalled list, the description of the issues sounds very similar. All of the vehicle mileage has been highway or local driving. Vehicle is being towed to my local kia dealership, gateway kia, 1425 easton road, warrington, pa 18976
On 3/21/19 I was driving through a ez pass toll plaza. I heard a very loud sound almost like an explosion coming from the front passenger side of the car. My car started to vibrate. I pulled to the side to check out the car. I thought my tire blew. There nothing wrong with the tires. There was nothing around or in the lane of the toll plaza. I could not identify the reason for the sound. I did smell an odd order in the car. I was able to drive the car without any further problem. A few weeks later I heard a squeaking sounds when driving. Recently I took the car to kia and was accused of the car being in an accident. I explained to them the incident and stated that the car was never in an accident. I was advised by kia to contact my insurance company to repair the issues.
Tl* the contact owns a 2016 kia sorento. While driving approximately 35 MPH, the steering ability became very loose and the vehicle pulled to the right. Car rocks back and forth and makes quick movements from side to side. This happens from 50 MPH up to 75-80 MPH. This causes the car to be extremely hard to control. The contact took the vehicle to jim shorkey kia (10785 perry hwy, wexford, pa 15090) where it was repaired for front alignment failures. Neither place wanted to address a steering issue, neither dealership checked the steering had new brake (front) replacement, alignment, tire balacnce, inspection and new tires. After $1,000 expense still resolving this problem. The failure recurred on april 15, 2019 and was currently back at the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,280. *tt consumer stated no suspension problem- could not determine the problem, it seems to be unclear. Repair and service personnel seem to think it is the tires or steering. There has been at least 7 complaints regarding steering problems.
Sparks coming from battery box, lights in dash go off and on can not acceleration and back axle is loose. I bought this used in dothan kia last yr. The car just went down past 2 months. Can't drive my expensive car
Since I've bought the car motor was burning oil, mechanic said the motors where junk and since I have to change my oil once a month and it still continues to burn oil . My oil light has not worked since we bought it, I will add. Also sometimes my car stalls and doesn't want to start or is delayed. Now the check engine light come on and throws the code p0014. I have taken it in for 3 recalls already and now they won't fix anything since motor is over 60,000 miles but when we call ed before hand to get it fixed they said they needed so many consecutive oil changes and records before they did anything now it's not under warranty convienetiy. I will never own another kia I have never had so many issues.
Questions about the 2016 Kia Sorento suspension
Does the 2016 Kia Sorento have suspension problems?
Owners have filed 13 complaints about the suspension of the 2016 Kia Sorento, 1% of all its complaints.
At what mileage do 2016 Kia Sorento suspension problems start?
The typical (median) mileage in owner complaints is 48,000 miles.
Was there a recall on the 2016 Kia Sorento suspension?
Yes, 1 recall: 16V480000. Check your VIN to see if your car still needs the free repair.
What year does the Kia Sorento have bad suspension?
The Kia Sorento model years with the most suspension complaints are 2011 (56 complaints), 2004 (30 complaints) and 2005 (25 complaints).
Other 2016 Kia Sorento problems
Engine 722Transmission 126Body 111Electrical 107Steering 81Lights 67Acceleration 62Fuel system 59Brakes 24Driver assistance 23Visibility 23Airbags 18Seat belts 10Seats 6Wheels 6Locks 3
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