2017 Kia Sorento fuel system problems

Filed Aug 1, 2026 · Fuel system · GA

Fuel injectors become unseated randomly causing gas to be sprayed inside engine compartment. Issue can be seen upon request. This issue could cause a fire/explosion as fuel sprays out. The issue was repaired once by an Independent shop, then the issue reoccurred and has now reoccurred again. The issue fails randomly and fully with the symptom being the vehicle not wanting to start.

Filed Jun 29, 2026 · Fuel system · AZ

To Whom It May Concern, I am writing to formally dispute a repair charge and report unacceptable service at Courtesy Kia (Mesa, AZ) regarding my vehicle. Timeline of Events: June 12, 2026: I brought my vehicle to Courtesy Kia for a mandatory software recall. Prior to this appointment, my fuel gauge worked perfectly. Immediately upon picking up the vehicle, the fuel gauge ceased to function. After calling customer service, I brought the vehicle back for inspection. The dealership kept my car for three days. Despite the issue being caused during their previous service, I was denied a loaner vehicle, forcing to come to take the car and use it during the weekend or I can wait until Monday 29 until the service manager back but I asked them I can’t use the car with this error as it’s not safe for me and my kids and that should be fixed by them since that’s their mistake and unfortunately I’ve had paid out-of-pocket for my family's transportation. June 26, 2026 (Diagnostic): The service department initially claimed the issue was a broken fuel pump and quoted me $1,210. I informed them this was impossible, as the fuel pump was completely replaced just 3 months ago. I requested to speak to the service manager, but was told he was unavailable until Monday. And the gentleman Michael who was taking care of my car said let me speak with the technician and back to me again with different quote The diagnosis was suddenly changed to a "fuel sending unit and gasket," with a new quote of $546?? But if I want I can wait until Monday to check with service manager. June 29, 2026: After receiving no follow-up call, I contacted the dealership myself. I spoke with Service Manager Shane Hackelton, who refused to take responsibility for the damage caused during the recall service and insisting that not related to recall software and should be fixed by myself. I look forward to your prompt response and a resolution to this matter.

Filed Jun 5, 2026 · Engine, Fuel system · 150,000 miles · KS · fire

The contact owned a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal fuel odor, and there was white smoke coming from underneath the hood. The contact was able to safely pull into a driveway, and the contact noticed flames coming out of the hood. The contact stated that the fire caused property damage to the driveway, including debris and burn marks. The entire vehicle was engulfed in fire and deemed destroyed. The fire department extinguished the fire. A fire department incident report was filed. The police arrived at the scene, assisted in directing traffic, but did not file a report. The contact further stated that while attempting to exit the vehicle, the contact's mother fell on the ground. No medical treatment was sought, and no injuries directly related to the vehicle fire were reported. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

Filed Apr 17, 2026 · Fuel system · GA

Upper fuel pump module, on top of fuel tank, is leaking fuel from a crack in fuel pump port where fuel hose connects. Fuel can be seen on top of upper fuel pump module and can be seen leaking from fuel pump port, and can be seen on exterior of gas tank. Also fuel odors were present. This could be a fire hazard. The manufacturer issued TSB FUE 064 for this exact issue for vehicles produced from March 31, 2017 through July 24, 2019. Local dealer will not cover the vehicle because it was manufactured in February of 2017. The vehicle has not been inspected by manufacturer, police, of insurance company. There were no warning lamps, messages prior to failure. The symptoms were fuel on top of module, fuel odor, and fuel stain on exterior side of fuel tank

Filed Apr 11, 2026 · Engine, Fuel system · IN

Timeline of Maintenance & Failure: • October [Year]: I purc Timeline of Maintenance & Failure: • October [Year]: I purchased this vehicle. • February 11, 2026: I performed a full oil service (documented receipt attached). • April 3, 2026: While transporting my two grandsons—one of whom has autism—the vehicle suffered total engine failure while in traffic. • The Safety Defect: Despite the engine running out of oil, the vehicle provided zero warning lights or signals. No "Low Oil Pressure" light or "Check Engine" light ever appeared. This "silent failure" left me stranded in a high-risk traffic situation with a child who has special needs, as I had no warning to pull over safely. • April 8, 2026: The Kia dealership confirmed the engine is seized. Improper Handling of the Claim: The dealership is currently refusing to honor Warranty Extension WTY026 (15-year/150,000-mile Oil Pressure Switch). Their refusal is based on an outdated service sticker in the window that is over 9,000 miles old, while they are ignoring my verified paper receipt from February 11, which proves the vehicle was serviced less than two months ago. The dealership is requesting a full breakdown (teardown) of the engine at my expense to determine the cause. It is my position that requiring a consumer to pay for a mechanical breakdown is an unreasonable barrier to a warranty claim—especially when they have not yet performed non-invasive diagnostic tests, such as a videoscope/borescope inspection, to check for the known oil pressure switch leak covered under WTY026. Significant Safety Concern: The failure of the Oil Pressure Switch (WTY026) to trigger a dashboard warning is a critical safety defect. This failure led directly to a seized engine while I was transporting children. I am requesting that the Department of Transportation investigate this safety-system failure and that Kia Corporate override the dealership’s request for a consumer-funded teardown, given that I have provided proof of maintenanc

Filed Mar 24, 2026 · Fuel system · FL

On 3-21-26 I noticed the smell of gasoline after driving the vehicle. Upon inspection a noticeable fuel leak from the top of the fuel tank was evident from underneath the vehicle. Further inspection found fuel leakage at the fuel pump outlet line. After online research it was found that other vehicles of this type have hairline cracks on the fuel pump outlet causing fuel to spray out under pressure. Fuel pump assembly replacement has repaired the problem. No indication other than the smell of gasoline was noted at any time. This is a safety hazard that should be addressed ASAP. Part removed has only been inspected by me. Part is available. If I had not been diligent in addressing this problem the consequences could have been catastrophic. The fuel outlet on a high pressure pump should have never been allowed to be made of plastic. People's lives are at risk!

Filed Feb 20, 2026 · Electrical, Engine · OK

I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine shut off everything happened in like one second, dont let me time or opportunity to think something safe, it was a lot of traffict on the street and the car behind almost crash on me. it was like a nigthmare.

Filed Dec 1, 2025 · Engine, Fuel system · OH

Car oil light doesnt come on , only when almost gone. Car stop and slugish on highways and automatic turns off , this issie since the update

Filed Nov 25, 2025 · Fuel system · 38,000 miles · CA

The contact owns a 2017 Kia Sorento. The contact stated that while the vehicle was at an independent mechanic for a scheduled oil change, the contact was informed that the fuel pump was leaking on top of the fuel tank, and the fuel tank was leaking from the bottom. No warning lights were illuminated. The contact was informed that the fuel tank and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Filed Oct 3, 2025 · Fuel system · TX

My engine was replaced under the Kia PI1802Y/Z Engine Replacement Program in July of 2024 in August of 2025 after the replacement I began to smell gas in my vehicle and took my vehicle to the Kia dealership to find out what the issue was. They informed me that it was a fuel pump leak due to bad gaskets. I believe the engine replacement was done improperly and should be under the SC172 High Pressure Fuel Outlet Recall Campaign. I have reached out to Kia and the dealership. The dealership is being less than cooperative and Kia is not addressing the issue specifically. The gas leak was significant and was potentially dangerous. It would fill up my entire garage with fumes.