2010 Kia Soul: seat belt won't latch or retract

Filed Aug 24, 2026 · Airbags, Seat belts · LA · crash · 1 injury

The air bags did not deploy and the seat belt didn't lock and at the moment it is available to be inspected. My seat belt didn't lock so it is probably why my back fractured. I don't know if the problem has ever been reproduced or confirmed. To my knowledge no one has inspected the car. There was no warning signs or lights that came on. Apparently the air bags only deploy with front or rear impact not rollovers and the seat belts don't lock either but how does a 2001 Saturn seat belts lock in a rollover but a 2010 Kia doesn't.

Filed Jun 21, 2022 · Airbags, Seat belts · TX · crash · 1 injury

The contact owned a 2010 Kia Soul. The contact stated while driving 15 MPH when she crashed into the rear passenger side of another vehicle due to an illegal turn damaging both vehicles. The contact stated the air bags did not deploy nor did the seatbelt retract. The contact stated when the paramedics helped out the vehicle the air bag fell out of the steering wheel. The contact was taken to the hospital for back pain. A police report was filed. The vehicle was towed and deemed totaled. The manufacturer was not notified of the failure. The failure mileage was not available.

Filed Jul 8, 2013 · Brakes, Seat belts · 60,000 miles · KY

Tl* the contact owns a 2010 kia soul. The contact stated that the middle rear seat belt retractor failed and the brakes made a noise when depressed, causing the brakes not to engage at a normal stopping distance. The vehicle was taken to the dealer several times for the failures however, the dealer did nor perform a diagnostic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000 and the current mileage 95,000.

Filed Aug 6, 2010 · Body · 800 miles · MA

Door skins and pillars scratch too easily. Major source of deep scratches is due to the mere touching of the seat belt being retracted. Other scratches can be caused by touching these interior parts. These plastic parts are inferior and defective and should be replaced with the newer improved and released replacements.

Filed Aug 5, 2010 · Body, Visibility · 3,000 miles · MA

My 2010 kia soul has such severe interior damage from the sub-standard material they used that the market value has depreciated far beyond the norm. Any metal, even plastic that touches the doors (seat belt buckle) pillars, center console, glove box, etc....becomes damaged. The material has no padding under it so there is no absorption and it is "honey comb" design which when scratched breaks the "honey comb" which has a light grey under it. My father bought the same car at the same time and he too has this problem. The cars showing this damage immediately. The dealership has no way of fixing it and the manufacture is telling us to wait for their solution, many people have been waiting for over a year. Kia has put other 2010 souls on the lot with completely different material so this should be the solution. They will not send me anything in writing stating that they acknowledge this problem though they have given out hundreds, if not thousands of reference # and tell everyone they are working on the solution. I feel as though they are wasting time, letting time lapse so they can either claim that it is normal wear and tear or they are waiting for the lemon law time limits to expire. What company acknowledges a defect but won't put it in writing? I am furious, this is a brand new car and there are other issues that are also present, like chipping paint that has started to rust with 6000 miles on it. We deserve consumer protection. Please check www.kiasoulforum.com for even greater awareness of this very public issue. Rear view window so small and high it is a danger.

Filed Mar 21, 2010 · Body · 500 miles · OH

I have a 2010 kia soul that the interior door panels scratch very easily. Primary issue come about as a result of the seat belt striking the door as it retracts.