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2015 Kia Soul: seat belt won't latch or retract

8 of the 903 complaints about the 2015 Kia Soul describe seat belt won't latch or retract.

owner complaints
8
of this car's complaints
1%
typical mileage
77,655
recalls
0
Is there a fix? 1 service bulletin covers this area of the car. See below

Seat belt won't latch or retract by model year

  • 2022
    1
  • 2020
    1
  • 2019
    1
  • 2017
    1
  • 2016
    1
  • 2015
    8
  • 2014
    4
  • 2013
    4
  • 2012
    2
  • 2011
    2
  • 2010
    6

What owners say

Filed Sep 19, 2026 · Seat belts · MO

Seatbelt on front passenger side locked up and continued to tighten until passenger had to release. Then seatbelt never returned to function. It locked up completely.

Filed Apr 28, 2025 · Engine, Seat belts · 104,000 miles · SC

The contact owns a 2015 Kia Soul. The contact stated that the front passenger’s seat belt failed to latch and lock securely. The rear middle seat belt was difficult to close. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the oxygen sensor and catalytic converter were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The manufacturer was contacted, and informed the contact that a diagnostic test was needed. The failure mileage was 104,000.

Filed Jun 16, 2024 · Airbags, Engine · FL

I am experiencing multiple safety and performance issues with my 2015 Kia Soul: 1.Vibration at Idle: Significant vibration when the vehicle is idling at a red light. Possible causes include worn engine mounts, faulty spark plugs or ignition coils, issues with the idle control valve or throttle body, or vacuum leaks. 2.Electrical Issues: • Codes: B111216 (Ignition Voltage Low), B17672F (OCS Algorithm Cut Off), B251100 (Head Lamp High LH SCG), B251300 (Head Lamp Low LH SCG) • Symptoms include low battery voltage warnings and short circuits in the headlamp circuits. Possible causes might be a failing battery or alternator, or damaged electrical wiring. 3. Emission System Problems: • Codes: P0455 (Evaporative Emission System Leak Detected), P0420 (Catalyst System Efficiency Below Threshold) • Symptoms: Check engine light related to emission control systems. Potential causes include a loose or damaged gas cap, cracked EVAP hoses, faulty purge or vent valves, and failing catalytic converter or oxygen sensors. 4. Airbag System Issues: • Codes: B151100 (Buckle Switch Driver Open or Short to Battery), B110200 (Battery Voltage Low), B149000 (OCS Defect) • Symptoms: Warning lights related to the airbag system. Possible causes include faulty seat belt buckle switches, low battery voltage, or issues within the Occupant Classification System. 5. TPMS Issues: • Codes: C1314 (Sensor 3 Radio Frequency Channel Failure), C1662 (Auto Learning Failure) • Symptoms: TPMS warnings and inability to correctly monitor tire pressure. Possible causes are sensor failures or calibration issues. Despite regular maintenance, these issues persist and affect the safety and drivability of my vehicle. I request an investigation into these problems to determine if they are common in this model and if there are any recalls or service bulletins that address them. Thank you for your attention to this matter.

Filed Jul 18, 2023 · Brakes, Seat belts · KY · crash

This vehicle is currently at Lunsford's towing, and will be moved to another location. Potentially this could be my new residence at [XXX] , but I would like to have contact/see if this has any issues first. There were two components of this accident: 1) a multi-vehicle collision, and a single vehicle collision between the Kia and a tree. I do not believe that these potential issues had much to do with the first component. However, I kept going after this accident, and had a large mark on my head. I am unsure about what my head hit, but my seatbelt may have failed to restrain me. Further, there was little braking before the first component of this, but there seemed to be little significant slowdown after the first part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 17, 2023 · Seat belts · 80,000 miles · KY · crash · 1 injury

The contact owns a 2015 Kia Soul. The contact stated that while her son was driving at 30 MPH, after becoming briefly distracted, the vehicle ahead dramatically reduced speeds, and as a result, he collided with the rear of that vehicle. After this, the seat belt failed to restrain him, and he hit his head on the windshield, causing him to lose consciousness. The force of the impact forced the vehicle off the road and into a ditch, where it came to rest after colliding with a tree, at which point the air bags deployed. No warning lights were illuminated on the instrument panel. The vehicle was towed to a tow yard, where it remains. A police report was filed, and injuries were reported. The driver was transported to an area hospital, treated for a concussion, and held in the ER for observation. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Filed Apr 15, 2020 · Seat belts · 77,655 miles · FL

Tl* the contact owns a 2015 kia soul. The contact stated the passenger side seat belt failed to operate as designed. The vehicle was taken to regal kia (1025 bartow rd, lakeland, fl 33801) to be diagnosed. The contact was informed that seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,655.

Filed Dec 16, 2015 · Airbags, Seats · 10,500 miles · TX · crash · 1 injury

Tl* the contact owns a 2015 kia soul. The contact stated that while driving at 65 MPH, the contact crashed into an eighteen wheeler and the air bags failed to deploy. The contact sustain back injuries that required medical attention. A police report was filed. The vehicle was towed to a collision lot where the body of the vehicle was repaired. In addition the contact stated that the seat belt failed to disengage. The manufacturer was not notified of the failure. The approximated failure mileage was 10,500. Updated 06/29/16*lj

Filed May 21, 2015 · Seat belts · 512 miles · RI

After buckling the seat belt on the front passenger seat and going down the road if you try to lean forward one finds that the seat belt is locked and will not permit any movement you have to release the seat belt and then return it to its parked position and then pull it back out again. Once that has been done you can move forward or pull on the belt only once before it locks up again. I feel very unsafe when the seat belt does this because I feel that in a serious accident one might not be able to release the seat belt if there was a lot of tension on the belt from its own tightening. One should be free to lean forward to open the glove compartment or turn to attend to matters in the back seats. I have actually simulated a scenario where there was extreme tension on the belt from pushing back in my seat and tightening the belt by pushing the belt back up over my shoulder and when I tried to release the belt it was so hard to press the release button that I had to ask my wife to get a rubber mallet and a long screwdriver so that I could hit the release button with the screw driver against the release button. It finally di disengage. I told my wife to go to the dealer and tell them to fix it and she was told there was nothing wrong with it. We had a 2013 kia soul and the seat belts did the same thing. I find this situation to be extremely unsafe and in certain situations this problem could be the root cause of fatalities.I have mentioned this to the dealer in regard to the 2015 and they said they checked it and it works fine.it does not work fine by any standard. I think the dealer/kia know there's a problem but need to be told to fix it. At best this is a major nuisance and at worst it is a death trap from which without a knife one cannot escape.

Service bulletins that may apply

  • Dec 15, 2015 Service bulletin2014

Related recalls

No recalls on record for this model year.

Questions about the 2015 Kia Soul seat belt

Is seat belt won't latch or retract a common problem on the 2015 Kia Soul?

8 of 903 owner complaints about the 2015 Kia Soul (1%) mention seat belt won't latch or retract. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2015 Kia Soul?

There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Kia Soul

Check engine light 246Knocking 152Engine failure 150Stalling 126Fire or smoke 86Oil consumption 86Loss of power 59Overheating 36Headlights 34Won't start 28Hesitation 27Misfire 25Won't shift 21Jerking 20No deployment 10Brake failure 7Grinding brakes 7Fuel smell 7Adaptive cruise 6Warning lights 6ABS 5Shudder 5Steering noise 5

All model years of the Kia Soul

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