2015 Kia Soul: grinding or squealing brakes

Filed Nov 1, 2023 · Engine, Fuel system · PA

I took my car to a Kia dealership after the engine recall in 2020, and again this year. In 2020, they told me there wasn't anything they could do without the code. It seems very much like Kia are manipulating these recall rules. My car is making the rod noises and squealing noises related to this recall. It often loses power around 65 miles an hour. They charged me $75 for a diagnostic, and attempted to charge me $2750 for a catalytic converter repair that they said was unrelated to my engine issues. They're wrong, it was absolutely related to my engine issues. Cat converters don't cause rod noises. I'm deeply upset and angry, because I feel like I've been chasing Kia for at least 2 of the 6 years that I've had this car, and I'm really tired of getting screwed by these big companies using our system against us. I have to pay the bank, the car dealership, and the government, but nobody has my back when KIA sells me a faulty engine? They're sponsoring every major sporting event with the value they're stealing from us. They lie about engine codes. They lie about their diagnostics. I've owned a bunch of cars. I know what an engine sounds like when it's dying. They told me "it's under warranty until 150k. Bring it back if it dies." THIS IS CRIMINAL. I've been forced to pay full value of this vehicle, for a vehicle with a faulty recalled engine. I can't resell it with this engine unless I take a massive loss. I already filed a complaint with the federal safety agency about this in 2021. I am filing another complaint, because Kia hasn't resolved the issue yet. Someone is going to be responsible for this, and I'm never going to give up. I want my engine replaced, and I want criminal charges brought against the exes at this company. I'm deeply affecting my emotional state, and frankly, I'm saddened by the fact that I can get suckered into buying a 5 star vehicle (the federal safety agency rating) only to be met with this chaos.

Filed Jun 26, 2020 · Engine, Fuel system · 71,000 miles · KY

Car was in motion going down street then engine stopped froze shut off while driving through middle of intersection. Tried to restart car once it started again engine began a loud grinding noise like pistons were ready to explode. I drove home with the engine make the loud grinding noise and stalling creating unsafe driving condition. I see that there is a 2015 kia soul recall for gdi engines but the kia headquarters are saying there is no recall. The car is at the kia service center now and the first thing they said is that we may need a new engine. I feel that this is a very unsafe in this car and I am afraid of known kia soul engine defects could put my life in danger while driving.

Filed Nov 30, 2019 · Engine · 40,510 miles · CA

On the freeway car engine made popping/banging noises followed by the whole dashboard lighting up and car completely shut off. Put car in neutral and coasted to an emergency pull off as there was no shoulder on the long bridge I was on. Cars swerved around me honking horns despite my hazards flashing. Tried restarting and it just made grinding noise and smoke. I had it towed to kia dealership where they said engine needed replaced. It only had 40,000 miles on it. They covered replacing the engine under warranty. The dealer tells me replacement engine has 12k/12mo warranty but if I am over that and as long as I got oil changes thru the dealership that it would still more then likely be covered under warranty because kia knows about the issues surrounding their engines. After they told me that I feel as the vehicle is very unsafe and might fail on the freeway again.

Filed Sep 23, 2019 · Steering · 105,000 miles · MI

Tl* the contact owns a 2015 kia soul. When the vehicle was stopped while the engine was running, the contact heard a squeaking noise coming from the steering column. The contact called seelye kia of battle creek (located at 791 w dickman rd, battle creek, mi 49037, 269‑441‑8800, but they were unable to diagnose the failure. The contact stated that the squeaking noise continued when the steering wheel was turned. The contact stated that the steering column recently made a popping sound. The contact took the vehicle to an independent mechanic where it was diagnosed that the steering column was faulty, but could not determine the cause. The vehicle was then taken to kia of jackson (located at 3500 page ave, jackson, mi 49203, 571‑764‑4500) where it was diagnosed that the steering gear that was attached to the rack and pinion needed to be replaced. The dealer stated that they would perform a goodwill repair per an unknown recall. The vehicle had been not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.

Filed May 26, 2019 · Engine · 122,000 miles · IL

I have a 2015 kia soul 2.0l engine. I get all schedule maintenance done, including regular oil changes. I have noticed that oil burns extremely quickly out of the car as if it disappears. I had the conversation with a mechanic at the dealership and they told me it was because of the amount that I drive my car and that they didn't see any problems. I found myself putting oil in my car every 2 weeks or so because the oil would be low. I was getting my oil changed and the mechanic stated that my oil was burning hot and suggested I get my car to a full auto shop. I took the car to my local mechanic and they noticed the same thing but couldn't find anything wrong. A week or so later, I'm driving on a city street going about 45 in a 50. I pressed the gas to accelerate so that I could change lanes and my car immediately lost power and dropped down to 20mph. I immediately turned on my hazards and tried to change lanes. My engine began to jerk and then went back to normal speed. I took it back to the shop and was told it was intermittent misfires in cyl 2 and 3. I had the spark plugs changed, 2 and two coil packs done, but was still having the same issues. Was also told the oil was low, though I had just had an oil change. I was then told that the uf sensor was out and I had a damaged catalyic converter and 2 exhaust gaskets. 2 weeks later I'm driving on a residential street going 25mph and I hear a loud squeal from under my hood. My oil light flashes and my engine stalls. I had just put oil in my car. I was told that my engine had locked but they could not figure out why.

Filed Nov 12, 2018 · Engine, Transmission · 90,280 miles · NC

Had the transmission serviced after having vehicle in multiple times for the engine vibration on 8/18/2018. Car continued to vibrate. Took car to another dealership to have it looked at. The recommended fuel injection and oil change. I had this work performed in september 2018. Drove vehicle and my oil light came on. Pulled over and noticed car was extremely low on oil. Added oil and drove to find a parts store to have put on a machine and never made it. Car started hesitating and squealing and I pulled over and had it towed. Service mechanic said no way should it be that low on oil after just having serviced a month ago and that oil was very black even after he added some indicating work the last dealership said they did had not been performed. Now needs new motor and unsure where the oil that was in the vehicle went to. Left me on side of road with children and no help yet from kia other than you need to figure out how to get it to a dealership per their consumer affairs person jacob! This was on highway 74 east right outside of sylva, nc

Filed Mar 15, 2018 · 47,000 miles · VT

My car has starter problems. Starter clicks and grinds. Was completely dead the first time and was jump started. At the dealer, it was completely dead and couldn't be jump started. They have replaced the starter 3 times and tell me it's defective starters. I think it's an electrical issue and they can't find it. I have brought it in 6 times and problem still remains.