2014 Kia Soul: grinding or squealing brakes

Filed Nov 22, 2025 · Engine · CA

Subject: Reimbursement Request for Engine Defect Repairs - VIN [XXX] Dear Kia Consumer Assistance Center, I am requesting full reimbursement for repairs necessitated by the known engine defect in my 2014 Kia Soul with the 2.0L VEHICLE INFORMATION: •Year/Model: 2014 Kia Soul Plus •Current Mileage: 145,861 •Owner: [XXX] EXPENSES INCURRED DUE TO ENGINE DEFECT: 1.Oil Change - $152.34 (November 21, 2025) Jiffy Lube work order #410 documents excessive oil consumption with notation "1/2 QUART LOW ON OIL. CHECK YOUR OIL OFTEN" despite oil change only 46 days prior. 2.Oil Change - Valvoline (Oct 6, 2025) Full Synthetic Oil Change $0.00 Because they gave me a oil change for free because my oil light came on the next day. Valvoline 5W30 Full Synthetic Oil API SP 4.20 QT Valvoline Oil Filter 3.Oil Change – Valvoline - $106.00 (Oct 5, 2025) Full Synthetic Oil Change Valvoline 5W20 Full Synthetic Oil 4.DIAGNOSTIC SERVICE Firestone - $110.99 (ENGINE ANALYSIS Sept 6, 2025) * POSSIBLE BOTTOM END DAMAGE TO THE ENGINE FROM OVERHEATING** NEEDS TO GO TO ENGINE SHOP** DIAGNOSTIC SERVICE (ENGINE ANALYSIS) **HEARS SQUEAKING WHEN ACCELARTING. CUSTOMER WAS DRIVING UP THE GRAPE VINE AND CAR HAD SHUT OFF. CAR ALSO TAKES A WHILE TO GET UP TO SPEED.** 5. Catalytic Converter Replacement - $1,100 (Sept 6, 2025) oThe catalytic converter failed due to excessive exhaust temperatures caused by the engine defect. Per Kia TSB and recall documentation, high exhaust gas temperatures damage the catalytic converter, resulting in abnormal engine combustion and damage to engine pistons. 6. Autozone - $26.99 (Aug 28, 2025) oCataclean Fuel & Exhaust oSystem Cleaner 7. Valvoline - $140.00 (May 11, 2025) Complete Fuel System $19.99 8.Spark Plug Replacement & Tune-Up - $391.81 (March 29, 2025) Engine diagnostic codes (P0302, P0300 I request full reimbursement for these expenses totaling $2,011.13. Kia of Downtown Los Angeles will do the oil consumption test 11/24/2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

Filed Jun 16, 2025 · Engine · NY

In 2023 I had my car repaired at a Kia dealership due to the federal safety agency Recall Number: 19V120, KIA Customer Care Case Number: [XXX]. It mentioned in recall that the engines may need to be replaced. Even though the engine had made grinding noises when I brought the vehicle in for repair on that recall, the Kia dealership told me my engine did not need to be replaced. However, on [XXX] as I was driving, the car began making loud grinding noises, the check engine & oil light came on and white smoke was coming out of the back. I immediately pulled into a gas station & shut the engine off. After waiting several minutes, I tried to restart the engine and it would not start. The battery had gotten weak. I got a jumpstart from a customer at the gas station, and when the engine turned over a large cloud of white smoke came out of the back, so I turned it off again and called for roadside assistance who towed the car to my home. I had the vehicle towed to a local garage on 6/14/2025. I believe this engine failure is part of the ongoing issues with defective Kia engines. And also stems from the issues from the recall mentioned above because when I took the car to the service center for that recall, it was vibrating and making a lot of noise at that time, and I believe damage had already started to happen to the engine. I contacted Kia 6/16/2025 and they claimed that I was out of warranty and that everything would be out of my pocket, but I think this engine should be covered under all the recalls and the class action lawsuits because it’s a safety hazard when your car shuts down in the middle of a highway. I never received any letters from Kia except when I contacted them about the federal safety agency Recall Number: 19V120. The case number for that issue is Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Vehicle is at local garage.

Filed Mar 25, 2022 · Engine · 96,000 miles · MO · fire

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 60 mph when the vehicle's engine was making a grinding sound then it started making a winding noise as if it was revving up. The contact stated they noticed that something had dropped from underneath the hood of the vehicle. Smoke began to come from underneath the hood of the vehicle. The contact pulled over and used a fire extinguisher to put out the fire. The fire department arrived however the contact was unsure if a report was made. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had not officially diagnosed the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue and a case was open regarding the matter. The approximate failure mileage was 96,000.

Filed Mar 12, 2020 · Engine · 84,700 miles · TN

2014 kia soul with 2.0 engine (84,000 miles) suddenly started knocking then locked up going around 60 MPH on the highway. This was so sudden that it caused the tires to squeal. If anyone had been behind me there is a great chance it would have caused an accident. Then it unlocked and continued knocking. At no time did any lights come on such as the check engine or oil lights. I pulled off and had the vehicle towed. The dealership informed me that the engine would have to be replaced at a cost $6,000.00 which is close to the overall value of the vehicle. I am now facing a very difficult financial dilemma and hardship for something beyond my control.

Filed Jul 22, 2019 · Engine · 122,000 miles · FL

While making a right turn onto the highway, vehicle made an insanely loud screeching, metal on metal noise followed by violent shaking. The engine light started flickering, as well as the oil light, then started to stall out. While pulling over, car continued to make grinding and clunking noise coming from what sounded like the engine. Attempted to restart the car, loud clunking and grinding noise. Checked the oil dipstick- metal shards and shavings on dipstick. Took to courtesy kia brandon. Who confirmed engine required a rebuild or replacement. I was told that this was not covered by recent recall of ...all kia soul's with 1.6lt engines made from july 8, 2011 thru aug 1, 2016 are being recalled..." for engine problems. I am now unexpectedly immobilized with a $8k+ repair for a rebuilt engine with 67k+ miles as my option?

Filed Mar 26, 2016 · Steering · 35,000 miles · GA

The steering was making a popping and grinding noise when turning. We took it in for the steering recall. The vehicle was repaired ( january). The steering went out on the vehicle last night. The vehicle hit the curb. We got the vehicle home and called for towing today to take the vehicle to the dealer. No one was injured. My parents are not safe driving back and forth to their doctors visits in this vehicle.