Despite the fixed recall of the steering coupler, this vehicle makes a steering cluck noise when turning which can be felt in the steering wheel. This especially occurs when first driving the vehicle. While under warranty the dealership reported either the sound was normal or they could not reproduce it. Now that it is out of warranty, the dealership says that the steering column needs to be replaced at my expense. A quick search shows that even after the steering coupling recall, this is a very common problem which can cause accidents.
2014 Kia Soul: clunking or noise when steering
9 of the 904 complaints about the 2014 Kia Soul describe clunking or noise when steering.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 33,000
- recalls
- 1
Is there a fix? There is 1 recall and 6 service bulletins for this area of the car. See below
Clunking or noise when steering by model year
What owners say
My steering has a significant klunk noise. After searching the internet for information regarding this situation I find that there is a rubber drive coupling between the steering wheel and the shaft which transfers the rotary motion of the steering wheel to the linear motion of the steering rack which steers the front wheels. The consensus is that this can easily result in loss of control of the vehicle steering which would end in a totally unpredictable crash. The rubber part apparently disintegrates with time such as crazing found in old plastic, plexiglas etc.
I was on business 85 my steering wheel went out I couldn't turn my wheel left. I ended up having to jerk my steering wheel to the right turning in a complete circle to avoid traffic and get off the road. After completely stopping I ended up near a ditch and grave yard. At this point I turn my car off and turned it back on to see if it would work, but my steering wheel would just turn in a complete circle. My horn or nothing wouldn't work on my steering wheel it just made clicking noises.
Various suspension components, steering, and wheel areas emit clunking metal noises when turning and going over even small road imperfections. Dealer has "retorqued" some components, but noises worsening. Something(s) is (are) loose (loosening).
2014 kia soul steering failure 16 months after recall repair was done to prevent it (the federal safety agency campaign id number 15v736000). The steering made a clunking sound while making a left turn at a stop sign on a city street and the car continued straight across the intersection. Steering ability was completely disconnected. 29,000 miles on the odometer. Dealer inspection found the rack and pinion plug repair procedure was not involved, and instead the cause was the spline separating from the shaft. No cause was identified. Manufacturer was notified.
Steering started making a clunking noisewhen turned slightly left or right. The dealer says that the steering rack needs to be replaced. The part needed to ordered. The dealer would not release the car to me because it is not save to drive. This is a 2014 kia soul+ that has 36000 miles. I see that other souls have had a similar problem.
Steering wheel began doing clunky noises, took to dealer, they fixed it, 4 days later steering wheel snapped off leaving me without control during a turn, no accident thankfully for going less than 20 mi at the time, took back to dealer to be fixed. Not sure I trust it anymore.
The steering was making a popping and grinding noise when turning. We took it in for the steering recall. The vehicle was repaired ( january). The steering went out on the vehicle last night. The vehicle hit the curb. We got the vehicle home and called for towing today to take the vehicle to the dealer. No one was injured. My parents are not safe driving back and forth to their doctors visits in this vehicle.
Steering started making a clunking noise when turned slightly left or right. Dealer says the steering rack needs replacing. Part will not be here until april 30th (1 month). Dealer will not release the car to me because they say it is not safe to drive. Kia will no longer talk to me at all about this problem. This is a brand new car. Online I see that past kia soul's have had a similar problem.
Service bulletins that may apply
Related recalls
Steering
- What is wrong
- Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
- Risk
- If the pinion gear separates, steering will be lost, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V‑332 and 15V‑736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Recall number 17V608000 · Recall details
Questions about the 2014 Kia Soul steering noise
Is clunking or noise when steering a common problem on the 2014 Kia Soul?
9 of 904 owner complaints about the 2014 Kia Soul (1%) mention clunking or noise when steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2014 Kia Soul?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Kia Soul
Check engine light 215Engine failure 158Knocking 136Headlights 125Stalling 111Oil consumption 101Loss of power 75Fire or smoke 68Overheating 29Misfire 22Hesitation 20Jerking 19Won't shift 18No deployment 16Won't start 16Fuel smell 14Adaptive cruise 12Warning lights 12Harsh shifting 11ABS 8Battery drain 7Brake failure 7Power steering loss 7Grinding brakes 6Fuel pump 6Airbag light 5
VIN decoder
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