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2014-2016 Kia Soul and Kia Soul EV recall: steering

Kia Motors America reported this safety recall on September 29, 2017. It covers about 342,381 vehicles.

vehicles affected
342,381
reported
Sep 29, 2017
owners notified
Nov 16, 2017
related complaints
130

Steering

What is wrong
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Risk
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V‑332 and 15V‑736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Recall number 17V608000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 130 complaints about steering problems.

2014 Kia Soul2015 Kia Soul2016 Kia Soul2014 Kia Soul EV2015 Kia Soul EV2016 Kia Soul EV

Questions about recall 17V608000

Is there a recall on the 2014-2016 Kia Soul and Kia Soul EV steering?

Yes. Recall 17V608000, reported on September 29, 2017, covers about 342,381 vehicles.

What is the fix for recall 17V608000?

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V‑332 and 15V‑736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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