My vehicle was towed to the dealer to address a recall. Campaign 19V120/SC176. I advised them I had codes #300, 303 &304. I requested a compression test & documentation of the findings. They instead cleared the codes, addressed the ksds software update & declared the car "fixed". Upon leaving, the engine lost power (in traffic) & the check engine light returned. I limped the car back & again requested a compression test which they did not perform even after pulling codes of a "misfire". They pulled the plugs & advised replacement as well as replacement of the coils for $1,200. I believe I'm entitled to knowing the health of the engine by means of a compression test & possible short block replacement if it's deemed necessary (per recall SC176)
The worst 2016 Kia Soul problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine623
- Fuel system85
- Transmission62
- Electrical56
- Acceleration33
- Steering30
- Brakes21
- Body19
- Lights18
- Airbags17
- Driver assistance9
- Suspension8
- Visibility8
- Seat belts4
- Seats4
- Tires1
Specific symptoms reported on the 2016 Kia Soul
Check engine light 238Engine failure 136Stalling 133Knocking 132Oil consumption 96Loss of power 95Fire or smoke 55Overheating 39Won't shift 28Hesitation 23Misfire 15Headlights 14No deployment 11Jerking 11Won't start 11Shudder 7ABS 6Grinding brakes 6Fuel smell 6Adaptive cruise 5
Trouble codes owners of the 2016 Kia Soul mention
P0420 20P1326 11P050A 6P0302 3P0326 3P0014 2P0300 2P0303 2
Recalls 2
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
- Risk
- Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
- Remedy
- Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC176.
Recall number 19V120000 · Recall details
Steering
- What is wrong
- Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
- Risk
- If the pinion gear separates, steering will be lost, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V‑332 and 15V‑736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Recall number 17V608000 · Recall details
See all 2 recalls for the 2016 Kia Soul
Defect investigations
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V‑568, 17V‑226, 20V‑746, and 21V‑727; and Kia recalls 17V‑224, 19V‑120, 20V‑750, and 21V‑844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V‑877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to
EA21003
Technical service bulletins for the 2016 Kia Soul 133
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Owner renotification (PI2002B
- Voluntary service campaign: owner renotification (SC334
- Customer satisfaction: theft deterrent ignition: cylinder protector & decal installation (CS2311)
- Subsequent repair action: catalytic converter replacement and engine inspection/replacement (SC176Y)
- Owner renotification (PI2002B FL701)
- Postcard owner renotification (CS2311)
- Pitstop: technical operations: external damage to ultrasonic sensor
- Voluntary service campaign underbody inspection & anti-corrosion material application (SC334)
- Voluntary service campaign: underbody inspection & anti-corrosion material application (SC334)
- Voluntary service campaign: owner notification (SC334)
2016 Kia Soul fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 24 | 30-31 | 26-27 |
| 1.6L 4‑cyl | FWD | 24 | 30 | 26 |
| Electric motor Electric 93 mi range | FWD | 120 | 92 | 105 MPGe |
What 2016 Kia Soul owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Kia Soul. The contact stated that the vehicle was taken to a dealer to be repaired under the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that prior to the dealer visit, the check engine warning light was illuminated. The contact stated that the dealer had not successfully completed the recall repair, because the check engine warning light remained illuminated when the vehicle was retrieved. The contact informed the dealer that the recall instructions required a catalytic converter inspection and a diagnostic scan to read and clear the trouble codes; however, the dealer responded by claiming that the recall parameters only authorized a software update. The failure mileage was 230,000.
As the original owner of this 2016 Kia Soul (approx. 124,000 miles), I am filing this safety and consumer compliance complaint for severe engine failure and a failure of manufacturer recall notification systems. On [XXX], my vehicle experienced severe power loss on the highway and extreme oil consumption. An inspection by an independent repair facility revealed catastrophic engine failure due to piston ring degradation, severe crankcase blow-by, and oil contamination of the exhaust system. The repair shop informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically the federal safety agency Recall 19V‑120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match. On [XXX], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited "too long" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for recalls. I have never received any notification via mail, email, or telephone regarding Recall SC176 or any other engine campaign. Furthermore, within the past two years, I paid out of pocket for major repairs directly related to these exact safety defects (replacing the catalytic converter and two brake lines), yet neither the independent shops nor the dealership flagged these open safety recalls during those services. By blaming the consumer for a lack of communication while failing to provide mandatory notice, the manufacturer is leveraging their own notification breakdown to evade responsibility for a dangerous, defective engine. I request that the federal safety agency investigate Kia's failure to provide proper notification and their refusal to honor safety obligations for a verified class-settlement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
My 2016 Kia Soul has under 47,000 miles, and is experiencing severe clear-coat failure across multiple panels, including the roof, hood, rear quarter panel, lip of hatch, tops of door handles, and both mirrors. The roof began peeling about 4 years ago, but over the past two years, before the weather was even warm, the clear coat suddenly began bubbling and lifting across the vehicle. There has been no collision or other damage in those areas to explain the deterioration and delamination. After seeing two other 2016 Kia Souls of the same color with the same apparent problem, I researched the issue and found approximately a dozen the federal safety agency complaints describing similar bubbling and peeling. This appears to be far beyond normal age-related paint deterioration. I also have a 1990 Subaru that has been sitting in my driveway, and its original paint remains fully intact. I think this may be a manufacturing or material defect affecting the factory clear-coat system and believe it warrants investigation.
Desconocido
The contact owns a 2016 Kia Soul. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be repaired under Kia Campaign Number: SC176 (Engine Control Unit (ECU) Logic Improvement). A compression test was performed by the dealer, and it was determined that the cylinder compression was low, which indicated an engine failure. However, the dealer determined that only the catalytic converter would be replaced because DTC: P030X was not retrieved. The contact stated that the service campaign repair was not adequate for the failure. The manufacturer was notified of the failure by phone but confirmed the assessment of the dealer. The failure mileage was approximately 122,000.
Issues with catalytic converters , manifold, fuel 02 sensor. Have had to replace multiple times. Not listed as a recal vin.
The vehicle won't go faster than 60mph. It will go in limp mode. Vehicle should be part of the engine replace campaign, but it is not showing up on the federal safety agency website.
Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official the federal safety agency database confirms that Safety Recall SC176 (Campaign 19V120) is INCOMPLETE for this vehicle. However, the KIA dealership and KIA corporate are actively refusing to honor the federal recall, falsely claiming the vehicle is past an 8-year/80,000-mile emissions warranty limitation. They are also forcing a $249 diagnostic fee to investigate an open, incomplete safety campaign.
I have a 2016 kia soul that has been having drinking oil every 2-3 weeks but there isnt any oil leaking on the ground.last week I was driving home and my car woulnt go over 20mph I took it to kia and they said I need a catalytic converter the oil is still escaping somewhere and when I looked at the recalls my VIN didnt show I had any but my car is somehow having the same issues and I have 108,000 miles
Compare the 2016 Kia Soul
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Other model years
2010201120122013201420152016201720182019202020212022202320242025
Questions about the 2016 Kia Soul
Is the 2016 Kia Soul reliable?
Owners have filed 824 complaints about the 2016 Kia Soul, 3.0 times a typical Soul model year. It is one of the years we flag to avoid.
What is the 2016 Kia Soul year score?
The 2016 Kia Soul scores 35 out of 100 (poor). The score compares it with the other model years of the Kia Soul: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2016 Kia Soul?
Engine and cooling, with 623 complaints, typically around 90,000 miles. Next is fuel system (85).
How many recalls does the 2016 Kia Soul have?
2 recalls, covering engine and steering.
Was there a recall on the 2016 Kia Soul engine?
Yes, 1 recall: 19V120000. Check your VIN to see if your car still needs the free repair.
What year does the Kia Soul have bad engine?
The Kia Soul model years with the most engine complaints are 2015 (663 complaints), 2016 (623 complaints) and 2014 (591 complaints).
What gas mileage does the 2016 Kia Soul get?
Official estimates for the 2016 Kia Soul range from 26 to 27 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 24 city and 30-31 highway.
VIN decoder
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