2016 Kia Soul: grinding or squealing brakes

Filed Feb 8, 2022 · Engine · 93,644 miles · NH

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle lost motive power without warning. The contact stated that prior to losing power, the vehicle had started making a loud grinding sound coming from the engine. The vehicle rolled to stop and the contact placed the transmission into park. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to his residence and then later had the vehicle towed to a local dealer. The vehicle was not diagnosed. The contact was referred to the manufacturer by the dealer. The manufacturer had been informed of the failure and the contact was informed that the engine needed to be replaced. The manufacturer also stated that the vehicle was not under warranty. The failure mileage was approximately 93,644.

Filed Sep 20, 2021 · Electrical, Engine · WA

My Kia Soul's engine failed when we were exiting the highway. The car started making awful grinding sounds and went into "limp mode." When I tried to restart the vehicle, the oil lamp and check engine lamp illuminated. The car had shown NO issues the entire day and I had put oil in it earlier that morning because I noticed it was low (I try to check the oil every time I get gas). I had my partner and our dogs in the car with us and had to walk down the highway to the gas station to call somebody since we didn't have service. It was also 110 degrees outside, so the car failing put us in a pretty dangerous situation. We had JUST gotten the recall notice for the vehicle's engine a week before (it looked like it had gotten lost in the mail) and had called around to the Kia Dealerships in the area and none could see us for over a month, which was a problem because we were going to be moving back to the PNW from Death Valley (we had to relocate because I was laid off due to COVID) in less than a month. The closest dealerships were also 100+ miles away. We towed the car with us to WA and got it into a dealership ASAP and they confirmed that the engine had a knock, but Kia refused to fix the issue, stating that because the Knock Sensor Detection Software hadn't been installed, it was not under warranty. The car got serviced at least once every 4 months (I have service records), and I would check and fill the engine oil regularly because the car would burn through it like crazy.

Filed Apr 28, 2021 · Engine, Transmission · 98,653 miles · KY

A few months ago car intermittently started bucking as if watery fuel or fuel depletion was occurring accompanied with a loud sound as of grinding metal. Check engine light would come on intermittently for a short while and then go off again. Braking and slowing would temporarily stop it until it recurred. With time those episodes grew more frequent. I consulted martin kia of bowling green, ky from whom I bought the car whose service department seemed to offer no suggestion as to the defect. Two autozone stores tested the engine, one with with check engine light off and another with it on, and both tests agreed that the catalytic converter was malfunctioning. Tests at the above kia dealer confirmed that finding and replaced the converter at a total cost of almost $1300.00 saying its 98000 miles was out of emissions warranty. Problem is, the intermittent bucking and grinding persists. Online I then read that this is likely a recall case already receiving 147 similar complaints and that some of these vehicles had been finally totally destroyed by an engine fires. It has become a fearful thing to drive it with that knowledge. What is your advised course foe a remedy?

Filed Mar 2, 2020 · Steering · GA

My steering wheel makes a loud squeaking since last year, 2019 and knock noise when turning. This happens when stationary, or in motion on on city street, highway, and parking. *ln consumer stated noise is getting louder and steering has become stiffer. Because of the noise consumer decided to take 2 videos on 2/23/20. Consumer took the vehicle to the dealer on 2/29/20 and had diagnostic done. Dealership learned they had a recall on 2014-2016 related to consumer's vehicle. Dealer refused to honor the recall and currently unable to drive the vehicle. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')

Filed Dec 7, 2018 · Engine · 53,000 miles · NY

Oil light came on, pulled over to check oil. As car slowed down the oil light started to blink, the check engine light came on, and the engine started to knock and misfire. When the car got to about 15-20 MPH it stalled / cut off and I had to coast to a parking lot to stop. Car turned back on, but immediately began squeaking and knocking badly. Car was towed to a shop where we were told the motor is "blown". Since all service records could not be provided kia will not honor the warranty (under 60k miles), even though the owners manual specifically states that a lack of maintenance records cannot be the sole reason warranty claims are denied. The previous version of this motor is already recalled, and this version is already suspected to be defective as well. Quoted roughly $6,000 to repair the motor, has a replacement is not available, and all motors are backordered from the manufacturer.

Filed Mar 22, 2018 · Steering, Suspension · 6,300 miles · CA

Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [kia of orange,210 katella ave.,orange,ca.92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. I will never buy a kia/junk again.