Postcard owner renotification (CS2311)
Kia technical service bulletin CS2311_OWNR_PC201 for 2010-2022 Kia Soul, 2011-2014 Kia Sportage and 2011-2016 Kia Forte and others.
- Bulletin number
- CS2311_OWNR_PC201 (CS2311)
- Component
- Structure: body
- Summary
- CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)
Owners of these vehicles have filed 230 complaints in the body category.
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