2014 Kia Soul: fuel pump failure

Filed Apr 13, 2024 · KS

At a speed of 50+ the car wants to shake and sputter as if trying to die out. Oil, all fluids faithfully changed since purchased, along with rotatable tires.fuel pump good, many trips to local dealership but nothing completely resolved as informed. Aside air bag never checked or replaced. Desperately need assistance in resolution please.

Filed Apr 20, 2023 · Electrical, Engine · MI

Since I bought this car, I have experienced hesitation, stalling, high RPM idle, fluctuating idle, burning smell, lurching, running though gas very fast (not due to increased driving), engine noises, dash panel half lighting up, hard to accelerate when the headlights are on, or heat, or air con, odd noises..and through this entire time, check engine light comes on and off and on and off...along with my gas gauge saying empty when its full. I have reported ALL of this throughout the entire time since all bought it. Every single time they say "software update" and send me home with nothing ever fixed. EVER. Now again check engine and false fuel reading, hesitations, etc....again! This engine and fuel pump is bad and explains all of my complaints since 10kmiles. My car has under 80k mi on it, its been a lemon from the start. Hesitation with no pick-up at an intersection and noises....just beyond dangerous. I have not driven my car on the freeway in 5 years because itis not safe, but Kia NEVER checks out problems. They charge for inspection and say "software update". Its maddening.

Filed Jul 27, 2021 · Engine · VA

The exhaust manifold failed and yes, it is available for inspection. My daughter's safety was put at risk after I was advised by Kia service center that I needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to Kia service center on July 14, 2021 following the instructions written on the federal safety agency Recall # 20V750 notice I received from Kia and they advised me that I needed to replace the rocker cover and a fuel pump. I paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until July 22, 2021 one week and a day after the repair, the MIL illuminated. I took the vehicle back to the service center and I was then advised that I needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call Kia corporate and Kia corporate office has advised me that there is nothing they can do to assist me. The associate at the Kia service center said I could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the MIL light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts I paid for that they said was the issue. Kia would not afford towing to service center. Kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. The vehicle/component have been inspected by Kia service center. First visit to Kia no warning lamps/messages, there was the burning smell of fuel.

Filed May 28, 2019 · Fuel system · 72,800 miles · CA

We had the car engine replaced under warranty in aug 2018. On may 27, 2019 as we were driving the car on vacation, we smelt some gasoline. Later after we filled 5 gallons of gas and driving less than 5 miles, suddenly the car stalled in stop and go traffic. The fuel indicator said there was gas left but actually it was empty. Adding gas from can started the car and soon we noticed big gas leak. Opening the engine cover showed the fuel line was spewing gas over the hot engine. This is a big fire risk and thankfully, we caught it before the car caught on fire. We pushed the fuel line back into the fuel pump but the end connector is broken. No idea why it broke on its own so soon after engine replacement. I have attached picture showing the broken end. We did not take picture as it was spewing gasoline when we opened the cover as we were too scared about the engine catching fire and quickly tried to fix the fuel pipe back and wiped the spilt gasoline and let everything dry.

Filed May 7, 2019 · Engine · NJ

2014 kia soul. Consumer writes in regards to catalytic converter safety recall. *ld the consumer stated the motor was replaced due to an oil leak. The gas float sensor and fuel pump was replaced.. The check engine light illuminated. The consumer was directed to wait for mail notification to have the catalytic converter replaced.

Filed Apr 2, 2019 · Engine, Fuel system · 57,000 miles · CA

Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.