2014 Kia Soul: airbags did not deploy in a crash

Filed Jul 26, 2026 · Airbags · PA

On Saturday June 18th, I was in a 4 car pile up accident. My kia soul was totaled, and the airbag did not deploy. Following the event, I am seeking medical attention for follow up. Research on the cause for failure to deploy has shown me there was a recall on these car for air bag issues. Please advise if there is a claim to file regarding this recall and accident.

Filed Oct 17, 2022 · Acceleration, Brakes · TX · crash · 1 injury

On or about 10/11/22 while driving I completely lost control of the vehicle suddenly. I was unable to break or use my steering wheel. The vehicle rolled over twice and the front airbags failed to deploy.

Filed Jun 25, 2021 · Airbags, Seat belts · 94,000 miles · TX · crash · 1 injury

The contact owned a 2014 Kia Soul. The contact stated that while the daughter was driving approximately 40 mph the vehicle crashed into the rear end of another vehicle. During the crash, the front end sustained severe damage and the vehicle was destroyed but the driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and did not secure the occupant causing the driver's head to make contact with the steering wheel. The driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined and the local dealer and manufacturer were not notified of the incident. The failure mileage was 94,000.

Filed Dec 30, 2020 · Airbags · 162,000 miles · GA · crash

After hitting a snow pile left from a snow plow I jumped the snow pile and hit a concrete barrier going between 65 and 70 MPH air bags didnt deploy. I hit it mostly on the passenger side but nothing happened still. I destroyed the bumper and the undercarriage protection is cracked but no air bags? Its not the first time from what I can see from this model that a 2014 soul with an issue with air bags. My daughter thankfully has control of her head for the most part and kept it from getting hit as we spun out on the highway. Thankfully missing any other vehicles but this is an issue kia should be looking into.

Filed Oct 29, 2020 · Brakes, Electrical · 122,000 miles · FL · crash · 1 injury

I was driving. I came to a red light. The light turned green. The car in front of me went. I pushed on gas. The person n front of me hit brakes. I hit my brakes, felt a huge jolt. Car accelerated and was not braking. I slammed into the back of vehicle. I was wearing a seltbelt, but my knees slammed into dashboard. Air bags did not go off which everyone was surprised by this. I ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 kia soul has been determined to be totalled. I have contacted you previously stating my vehicle had issues that were a safety hazard. I was told to keep checking for my VIN to get added to a recall list. Now this has happened. I was admitted to hospital as well.

Filed Oct 25, 2018 · Seat belts · 46,000 miles · NV · crash · 1 injury

Tl* the contact owns a 2014 kia soul. While driving 10 MPH, the contact's vehicle was involved in a crash with another vehicle. The air bags did not deploy and the seat belt failed to securely restrain the contact. The contact sustained whiplash and muscle strains, which required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The contact was informed by the insurance adjuster that the subframe was bent and the chassis was fractured due to the crash. Neither the dealer nor the manufacturer was notified of the failure. The failure was not diagnosed. The approximate failure mileage was 46,000.

Filed Sep 4, 2018 · Airbags, Engine · 22,000 miles · MD · crash · 1 injury

Recall 17v608 did not fix prior recall 14v332 and 15v736 problems, caused failure of steering, airbags, and engine. Accident ensued. Vehicle was driven on city street at speed under 40 MPH. Driver went to change lanes and steering would not work. Rear-ended vehicle in front. Air bag did not go off, change lane indicator was noted on at scene. Driver states vehicle would not move into lane to the right and, therefore, rear-ended vehicle. Severe damage to front end of kia soul noted. Kia was contacted.

Filed Jun 9, 2017 · Airbags, Steering · 37,000 miles · MA

At 37,000 miles the rack and pinion broke. This disabled the clock spring which disabled the air bags. Was traveling about 25 MPH and steering failed. Thank god I was not on expressway going 55mph or when the rack and pinion broke my steering ability would have been lost and no air bags deployed in the event of a crash. Vehicle towed to kia and rack and pinion replaced. I have another 2014 kia soul and I worry the same thing may happen to it. Kia told me that this is not a common problem and was a part failure.

Filed Feb 13, 2017 · Airbags · 36,000 miles · FL · crash · 3 injuries

Car was turning and struck in the front end at approximately 45 to 50 MPH. It was spun around and came to a stop. No airbags deployed,. When I called kia they would not respond after I sent them pics. Pics are attached. Vehicle was totaled by geico. Pretty much the entire front end is gone. You can reach me at [xxx] if needed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jan 8, 2016 · Steering · 35,000 miles · AL · crash · 1 injury

Tl* the contact owned a 2014 kia soul. The contact stated that while driving at approximately 25 MPH, there was a complete loss of steering control causing the vehicle to veer off the road. As a result, the contact crashed the passenger's side of the vehicle into a tree. The air bags failed to deploy. A police report was filed. The driver sustained severe neck, chest, and right arm injuries that required medical attention. The vehicle was towed to the salvage facility. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. ...updated 03-10-16 *bf

Filed Aug 17, 2015 · Airbags, Steering · 27,000 miles · MI · crash

Tl* the contact owns a 2014 kia soul. While driving 15 MPH, the vehicle started pulling to the left as the driver side tire made an abnormal noise. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The vehicle was inoperable. The contact did not sustain any injuries and did not file a police report. The vehicle was included in the federal safety agency campaign numbers: 15v123000 (vehicle speed control) and 14v332000 (steering). The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.

Filed May 7, 2015 · Airbags · 14,000 miles · NC · crash · 1 injury

Hit a stopped ups delivery van on a major road as he was making a delivery. I swerved to the left and hit the left rear corner of his vehicle with the right front of my kia soul. The vehicle became slightly airborne and turned more than 90 degrees, almost facing the oncoming traffic. My head went through the windshield causing severe lacerations to my forehead and right side of my face indicating that the airbag did not deploy in time to prevent substantial injury. Although the airbag did deploy at some point, there were no visible indications or pain that the airbag did in fact make contact with any part of my face.