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2018 Kia Soul: airbags did not deploy in a crash

6 of the 221 complaints about the 2018 Kia Soul describe airbags did not deploy in a crash.

owner complaints
6
of this car's complaints
3%
typical mileage
36,000
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Aug 17, 2023 · Airbags · KY · crash · 1 injury

I was involved in a high speed car accident last week where the impact made me hit my head on the steering wheel. My air bags never deployed even though the other driver was going at least 70mph. My vehicle is a total loss.

Filed Jun 10, 2022 · Airbags · 36,000 miles · SC · crash · 1 injury

The contact owns a 2018 Kia Soul. The contact stated that while driving at 25 MPH, another vehicle traveling at a high rate of speed crashed into the front end of her vehicle. The air bags did not deploy upon impact which caused the contact to hit her chest on the steering wheel. The contact was treated by EMTs at the scene of the accident and was later taken to the emergency room by her daughter. The contact was treated for pain and soreness to her sternum. The other driver was not injured and did not seek medical attention. A police report was filed. The contact's son-in-law was able to drive the vehicle to the contact's home which was nearby. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that her vehicle was placed under the federal safety agency Campaign Number: 22V031000(AIR BAGS). The vehicle had yet to be inspected or diagnosed. The failure mileage was approximately 36,000.

Filed Feb 14, 2022 · Airbags · 37,000 miles · FL · crash · 1 injury

The contact owned a 2018 Kia Soul. The contact stated that while driving 35-40 MPH in an intersection, another vehicle ran the red light, causing his vehicle to crash into the passenger side of the other vehicle. The air bags failed to deploy. There were no warning lights illuminated. The contact was able to exit the vehicle on his own. The contact sought medical assistance the next day and was diagnosed with a ruptured disk on his neck and lower back. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were notified of the failure and advised the contact that the air bags acted as intended and did not have to deploy. The contact became aware of the recall for the federal safety agency Campaign Number: 22V031000 (AIR BAGS). The contact followed with the manufacturer who informed him they could not assist as his VIN was not included in the recall. The failure mileage was approximately 37,000.

Filed Oct 25, 2019 · Airbags · 40,000 miles · CA · crash · 1 injury

I rented this '18 kia soul from hertz. On 10/17 at 9 pm I was involved in a solo very hard front end collision with a large boulder on a california mountain hwy. The front air bags did not deploy. The side ones did for no apparent reason. Because I wasn't wearing a seat belt I ended up having serious head trauma as well as other bruises. At this time the vehicle is in the possession of hertz rent-a-car.

Filed Mar 19, 2019 · Airbags, Seats · 25,000 miles · TX · crash · 1 injury

Tl* the contact owned a 2018 kia soul. While the vehicle was idling at a stop light, the contact's vehicle was rear ended by another vehicle traveling 45 MPH. The air bags did not deploy and the driver's seat snapped in half. A police report was filed. The contact sustained nerve damage to the back that required medical attention. The vehicle was destroyed and towed. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The approximate failure mileage was 25,000. The VIN was unavailable.

Filed Jul 24, 2018 · Airbags, Brakes · 1,200 miles · WV · crash

Brakes failed. Was pumping pedle, no brakes whatsoever and rearended driver infront of me airbags did not deploy

Related recalls

Air bagsReported January 25, 2022 · 410,619 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.

Recall number 22V031000 · Recall details

Questions about the 2018 Kia Soul no deployment

Is airbags did not deploy in a crash a common problem on the 2018 Kia Soul?

6 of 221 owner complaints about the 2018 Kia Soul (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2018 Kia Soul?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2018 Kia Soul

Knocking 53Engine failure 48Check engine light 42Oil consumption 42Stalling 24Fire or smoke 19Loss of power 19Misfire 8Hesitation 7

All model years of the Kia Soul

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