This vehicle was seriously damaged in a crash. No airbags deployed. The vehicle was totaled. Another vehicle went through red light and crashed into my car.
2019 Kia Soul: airbags did not deploy in a crash
5 of the 140 complaints about the 2019 Kia Soul describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and failed to secure the contact in the seat, causing the contact's chest and stomach to impact the steering wheel. The contact sustained a bruised chest and neck injury but had not yet sought medical treatment. The contact stated that an appointment was schedule to see her Primary Care Physician. The contact was unaware of any injuries to the other driver. A Police report was filed at the scene but was not available. The vehicle was towed away from the scene. The contact stated that the vehicle was destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.
On April 05, 2022 I was struck head-on by a negligent driver who rounded a blind turn at a rate of speed of above sixty miles per hour. His vehicle drifted across the double yellow lines into my lane and hit three quarters of my front bumper. He was driving a four door sedan and I was driving a 2019 Kia Soul. My vehicle was lifted off of the ground, slid across his hood and roof, landed on its side and grinder against the passenger side of the car along the floor and the roof grinded the guard rail. My steering wheel air bag did not deploy, causing my head to go through the windshield. All of this is evidenced by my dual camera dash cam. The front panel of my car was crushed, which caused the side curtain airbags to deploy. Unfortunately, even though the main impact was the front bumper, the steering wheel airbag did not deploy. I suffered severe permanent injuries from this accident. I have emailed the claims department of Kia motors, but have yet to hear a reply. Thank you! I pray that no one else has to endure such a travailing experience due to a faulty product prevent vehicles from being crash worthy.
I have a totaled car due to a wreck. The airbags did not deploy even though the car was hit multiple times extremely hard.
Related recalls
Air bags
- What is wrong
- Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.
Recall number 22V031000 · Recall details
Questions about the 2019 Kia Soul no deployment
Is airbags did not deploy in a crash a common problem on the 2019 Kia Soul?
5 of 140 owner complaints about the 2019 Kia Soul (4%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2019 Kia Soul?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Kia Soul
Oil consumption 39Engine failure 26Check engine light 23Stalling 20Knocking 17Fire or smoke 16Loss of power 9Overheating 6Won't start 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Kia Soul?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history