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2019 Kia Soul airbags problems

15 complaints (11% of all complaints for this car). 9 crashes reported.

owner complaints
15
of this car's complaints
11%
crashes
9
recalls
1

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul airbags problems in other years

2010201520202025

Specific symptoms reported on the 2019 Kia Soul airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

No deployment 5

Related recalls

Air bagsReported January 25, 2022 · 410,619 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.

Recall number 22V031000 · Recall details

What 2019 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Aug 24, 2026 · Airbags, Electrical · NC

My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / the federal safety agency Recall 22V‑031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall repair is therefore unavailable for my vehicle. I am concerned that my vehicle may have the same safety defect despite being excluded from the recall population. The airbag system is safety-critical, and I am requesting that the federal safety agency investigate whether the affected population should include additional 2019 Kia Soul vehicles.

Filed Feb 15, 2026 · Airbags · PA · crash

This vehicle was seriously damaged in a crash. No airbags deployed. The vehicle was totaled. Another vehicle went through red light and crashed into my car.

Filed Nov 25, 2025 · Airbags, Brakes · 80,000 miles · FL · crash · 1 injury

The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and failed to secure the contact in the seat, causing the contact's chest and stomach to impact the steering wheel. The contact sustained a bruised chest and neck injury but had not yet sought medical treatment. The contact stated that an appointment was schedule to see her Primary Care Physician. The contact was unaware of any injuries to the other driver. A Police report was filed at the scene but was not available. The vehicle was towed away from the scene. The contact stated that the vehicle was destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.

Filed Oct 7, 2025 · Airbags · FL · crash · 2 injuries

I was in a collision while stopped at a red light. Other vehicle impacted the entire drive’s side including back passenger rotating the vehicle over 90 degrees and pushing vehicle about 25 yards out into the intersection. The airbags didn’t deploy and experienced head, neck, and back injuries.

Filed Feb 23, 2025 · Airbags, Engine · CA

My engine through a rod on approximately 9/26/24. I had it towed to Garden Grove Kia. They said they needed to contact Kia Corporate to find out if my car was still under warranty. Corporate acknowledged that there was a recall for the rod bearing that could cause a fire (safety issue). I was also told that there was a class action lawsuit. Corporate informed me that I was notified by mail. Which never happened. And said that it would cost me $500 dollars for them to diagnostic. That my warranty expired at 60,000 miles! They also said had I got the update for that recall that it would have been covered. When I bought the Vehicle on 8/21/22 from Russell Westbrook Hyundai they reassured me that the 2019 Kia Soul had zero recalls. Any paperwork I received about this was given to me after the class action lawsuit. The dates to take action were already expired. I have tried to get my Kia diagnosed by several shops and they can't diagnosis because Kia is not complying with OBD2 readers. I have been told by several mechanics that Kia has there own diagnostic reader. According to the settlement I am entitled to have them diagnos my Kia at no cost to me.

Filed Dec 31, 2024 · Airbags, Engine · CA

Have been using 2-3 quarts of oil a week also lost power could not get it to run took it to the mechanic again he informed me the catalytic is going bad and as much oil as it is going through it might blow at any time

Filed Feb 1, 2024 · Airbags, Engine · WA · crash · 1 injury

UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.

Filed Jan 30, 2024 · Airbags, Electrical · CT · fire

Engine failure fluid leek and wire burning smells engine burst into flames from the under carriage of the engine. The contact wants to see if there are any recalls and if so should the car be sold at msrp price.

Filed Aug 26, 2023 · Airbags, Seat belts · OH · crash · 1 injury

On April 05, 2022 I was struck head-on by a negligent driver who rounded a blind turn at a rate of speed of above sixty miles per hour. His vehicle drifted across the double yellow lines into my lane and hit three quarters of my front bumper. He was driving a four door sedan and I was driving a 2019 Kia Soul. My vehicle was lifted off of the ground, slid across his hood and roof, landed on its side and grinder against the passenger side of the car along the floor and the roof grinded the guard rail. My steering wheel air bag did not deploy, causing my head to go through the windshield. All of this is evidenced by my dual camera dash cam. The front panel of my car was crushed, which caused the side curtain airbags to deploy. Unfortunately, even though the main impact was the front bumper, the steering wheel airbag did not deploy. I suffered severe permanent injuries from this accident. I have emailed the claims department of Kia motors, but have yet to hear a reply. Thank you! I pray that no one else has to endure such a travailing experience due to a faulty product prevent vehicles from being crash worthy.

Filed Aug 16, 2023 · Airbags, Engine · TX

unknown

Questions about the 2019 Kia Soul airbags

Does the 2019 Kia Soul have airbags problems?

Owners have filed 15 complaints about the airbags of the 2019 Kia Soul, 11% of all its complaints.

At what mileage do 2019 Kia Soul airbags problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2019 Kia Soul airbags?

Yes, 1 recall: 22V031000. Check your VIN to see if your car still needs the free repair.

What year does the Kia Soul have bad airbags?

The Kia Soul model years with the most airbags complaints are 2011 (26 complaints), 2014 (26 complaints) and 2010 (21 complaints).

Other 2019 Kia Soul problems

Engine 95Fuel system 16Electrical 14Brakes 8Seat belts 6Transmission 6Body 5Lights 5Steering 5Visibility 4Wheels 3Acceleration 1Suspension 1Tires 1

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