The air bags did not deploy and the seat belt didn't lock and at the moment it is available to be inspected. My seat belt didn't lock so it is probably why my back fractured. I don't know if the problem has ever been reproduced or confirmed. To my knowledge no one has inspected the car. There was no warning signs or lights that came on. Apparently the air bags only deploy with front or rear impact not rollovers and the seat belts don't lock either but how does a 2001 Saturn seat belts lock in a rollover but a 2010 Kia doesn't.
Kia Soul no deployment problems
111 of the 5,614 owner complaints about the Kia Soul describe airbags did not deploy in a crash, most of them for the 2011 model year.
- owner complaints
- 111
- worst model year
- 2011
- typical mileage
- 36,000
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
Often reported together
Seat belt 7Headlights 2Engine failure 2Brake failure 2Pulling 1Power steering loss 1Oil consumption 1Fire or smoke 1
What owners say
On Saturday June 18th, I was in a 4 car pile up accident. My kia soul was totaled, and the airbag did not deploy. Following the event, I am seeking medical attention for follow up. Research on the cause for failure to deploy has shown me there was a recall on these car for air bag issues. Please advise if there is a claim to file regarding this recall and accident.
Hit a deer. Airbag did not deploy or emergency braking system didn't come on. Police took pictures of car. The car is at the repair shop now. Insurance company hasn't stated if it will be totaled. There were no other problems prior to incident.
This vehicle was seriously damaged in a crash. No airbags deployed. The vehicle was totaled. Another vehicle went through red light and crashed into my car.
The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and failed to secure the contact in the seat, causing the contact's chest and stomach to impact the steering wheel. The contact sustained a bruised chest and neck injury but had not yet sought medical treatment. The contact stated that an appointment was schedule to see her Primary Care Physician. The contact was unaware of any injuries to the other driver. A Police report was filed at the scene but was not available. The vehicle was towed away from the scene. The contact stated that the vehicle was destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
Airbags did not deploy
The contact owned a 2013 Kia Soul. The contact received notifications of the federal safety agency Campaign Numbers: 19V120000 (Engine, Engine and Engine Cooling) and the federal safety agency Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while her son was driving at 60 MPH, an abnormal sound was heard coming from underneath the vehicle. The contact's son was able to pull over to the side of the road. No warning lights were illuminated. The contact stated her son exited the vehicle and noticed flames were emitting from underneath the vehicle. A passerby pulled over and helped the contact's son move the vehicle. The vehicle extinguished itself. No injuries were reported. The air bags did not deploy. The contact stated that her son called her, and she and the contact's brother went to the site of the accident. The contact's brother checked underneath the vehicle and picked off the pieces that were on the ground. The contact's brother noticed that a rod had detached and gone through the motor, which created a hole in the motor. The vehicle was towed to the dealer. The dealer confirmed that the bearing rod detached and damaged the engine. The dealer contacted the manufacturer and tried to order a new engine. However, KIA declined and advised the dealer not to repair the vehicle. The vehicle was towed to the residence. The vehicle remained at the residence unrepaired. Two months later, the contact sold the vehicle. The manufacturer was notified of the failure and offered no assistance. The insurance company was not notified. The failure mileage was unknown.
The contact owned a 2022 Kia Soul. The contact stated that while driving at approximately 35 MPH, another vehicle attempted to merge in front of the contact, causing the front driver side of the vehicle to collide with the rear passenger end of another vehicle, but the air bag did not deploy. The contact sustained neck and shoulder injuries. Medical attention was not sought as of yet; however has a doctor appointment scheduled. The vehicle was then towed to a tow lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 49,000.
Involved in wreck air bags did not deploy.
Steering wheel airbag did not deploy during an accident. The side aibags did deployed. Car was going 55mph and colided into another car with front passenger side took majority of the force.
Related recalls
Air bags
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
- Risk
- An air bag that deploys unexpectedly can increase the risk of injury or crash.
- Remedy
- Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC289.
Recall number 23V830000 · Recall details
Air bags: air bag/restraint control module: software
- What is wrong
- Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
- Risk
- Front air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC229.
Recall number 22V096000 · Recall details
Air bags
- What is wrong
- Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.
Recall number 22V031000 · Recall details
Questions about the Kia Soul no deployment
Which Kia Soul years have airbags did not deploy in a crash problems?
The model years with the most reports are 2011 (18 complaints), 2014 (16 complaints) and 2012 (12 complaints).
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