Kia Soul oil consumption problems

Filed Nov 7, 2026 · Engine · NY

Since XXX our Kia Soul has been stalling and burning oil. It stalled out on a city street near me and had to be towed to the kia dealership where it is serviced. They said it was out of oil. We just had it serviced in XXX with complete oil and filter done. On research, we have learned this car burns oil and had a piston defect recall. At the time it was inspected they found no piston defect yet (the federal safety agency Recall 21V259000) They did the initial (PNSS) piston ring noise sensing system or vibration test which was negative AT THAT TIME. I would like to request a Techline case to authorize an oil consumption test TSB SST082 since the car is stalling and burning oil and needs a quart every week or less. It is our only car and we need it for work and activities of daily living. We have had it serviced religiously at the dealer since purchase and can document each and every service done, the laste one in XXX, where they did 4,000 in minor repairs and said we were driving it too much that;s why it ran out of oil. It puts my family's safety at risk. Please authorize an oil consumption test on our vehicle. Please note, we had our oil changed in XXX, then again in XXX at the dealer after the stall out, then again in XXX when it went low again, and then continually we added our own oil from then until now, November, awaiting approval of an oil combustion test at John Stark Kia in [XXX], but they have been giving us the run around. The three uploads document oil changes. I also have credit card proof of purchase of motor oil over these 4 months. Also note, after towing to the dealer, they did 4,000 in minor repairs but did not address the engine issues. Just said we were driving too much. Thanks very much. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 4, 2026 · Brakes, Engine · OH

As the original owner of this 2016 Kia Soul (approx. 124,000 miles), I am filing this safety and consumer compliance complaint for severe engine failure and a failure of manufacturer recall notification systems. On [XXX], my vehicle experienced severe power loss on the highway and extreme oil consumption. An inspection by an independent repair facility revealed catastrophic engine failure due to piston ring degradation, severe crankcase blow-by, and oil contamination of the exhaust system. The repair shop informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically the federal safety agency Recall 19V‑120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match. On [XXX], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited "too long" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for recalls. I have never received any notification via mail, email, or telephone regarding Recall SC176 or any other engine campaign. Furthermore, within the past two years, I paid out of pocket for major repairs directly related to these exact safety defects (replacing the catalytic converter and two brake lines), yet neither the independent shops nor the dealership flagged these open safety recalls during those services. By blaming the consumer for a lack of communication while failing to provide mandatory notice, the manufacturer is leveraging their own notification breakdown to evade responsibility for a dangerous, defective engine. I request that the federal safety agency investigate Kia's failure to provide proper notification and their refusal to honor safety obligations for a verified class-settlement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Filed Nov 4, 2026 · Engine · OK

The Soul I bought from a Dealership with low miles has nothing wrong with it and I'm very good at maintaining my vehicle. I always check my oil and noticed almost within the first two months of owning that my oil was burning off with no leaks. Ive put a lot of miles on it (about 40K) but I go through a quart of oil every other time I top off my tank. I worked hard to buy this car out right with 60k miles. I love this car, but I know this problem will eventually cause engine failure. The cost to repair the pistons will be more than the car is worth. I was told that this is a normal issue with Kia souls, (by the Kia dealership where I had work done. Two other shops as well). Why isn't it being addressed? I love my Kia soul and hate that this car is basically a lemon.

Filed Oct 30, 2026 · Engine · CA

Subject: Safety Complaint Regarding Kia Recall SC336, Excessive Oil Consumption, and Engine Knocking I am filing this complaint against Valley Kia regarding its handling of Recall SC336 on my 2021 Kia Soul S. I was informed by Valley Kia that the recall repair was completed in May 2025. However, on September 17, 2026, I returned the vehicle because of excessive oil consumption and engine knocking, symptoms consistent with the engine problems addressed by the recall. The dealership changed the oil, but within two weeks, the engine had burned through the oil again. I am concerned that the underlying problem has not been properly diagnosed or corrected. Valley Kia is refusing to adequately address the issue under the recall and is asking me to pay for repairs that I cannot afford. I rely on this vehicle to commute approximately 45 miles each way to work. I am afraid the engine could fail while I am driving on the freeway, potentially putting my life and the lives of other motorists at risk. I am also concerned about the possibility of an engine fire. I am requesting that the federal safety agency investigate this matter and help determine whether Valley Kia properly completed Recall SC336 and whether my vehicle's current engine problems require further recall-related repairs or other corrective action. I should not have to bear the financial burden of a potentially serious safety defect that may be related to a recall the dealership claims to have completed. Please review this complaint and advise me of the appropriate steps to protect my safety and resolve this matter.

Filed Oct 30, 2026 · Engine · TX

My 2022 Kia Soul (VIN: [XXX], ~57,000 miles) is subject to Safety Recall 25V‑099 (SC336) for defective piston oil rings causing rapid oil loss, engine noise, stalling, seizure, and fire. On XXX, my vehicle suffered severe engine rattling and was towed to Kia of Frisco (TX). Technicians physically inspected it and documented two critical findings: 1. The oil pan was completely dry/empty. 2. The engine exhibited heavy carbon buildup in the combustion chamber. The vehicle was 1,000 miles UNDER its maintenance interval, with the previous service done at this same dealership. A dry oil pan and carbon fouling are direct physical proof of defective piston rings allowing oil to burn rapidly. REMEDY FAILURE & FALSE NEGATIVE: Despite documenting a bone-dry oil pan and carbon fouling, the dealership ran Kia's PNSS sound/vibration test, which yielded a false "pass." Based on this false negative, Kia of Frisco and the regional DPSM formally refused on XXX, to authorize recall engine replacement. Instead, they are forcing me to drive this internally damaged, oil-starved, rattling vehicle on public highways for a 1,000-mile oil consumption test. SAFETY HAZARD & AUDIT AQ25001: Ordering a consumer to drive an oil-starved, rattling engine on public roads creates an immediate hazard of high-speed engine failure or fire. Kia Consumer Affairs refuses to transfer calls, leaving me stranded with out-of-pocket rental costs. This directly demonstrates the flaws investigated under the federal safety agency Audit AQ25001 regarding unreliable 25V‑099 recall protocols. I request the federal safety agency investigate Kia for issuing false-pass inspections and forcing consumers to operate severely compromised, fire-risk vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 26, 2026 · Engine · TX

The engine burns oil too quickly. I only have 130k miles on my car, only owner. I don’t even drive it every day at this point. I have ran out of oil and been stranded 3 times in the past few months. The engine completely burns all the oil and the oil light doesn’t even come on until there is none left! It’s like we have to check it every 500 miles. We have refilled the oil over 6 times while only adding about 4k miles on total mileage. It is absolutely ridiculous.

Filed Oct 21, 2026 · Engine · 33,000 miles · LA

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 25V099000 (Engine and Engine Cooling); however, the engine was not replaced under the recall. While the contact's wife was driving 10 MPH, the vehicle started sputtering. The vehicle later lost motive power while the contact was driving. Upon inspection, the contact discovered there was no engine oil inside the engine. The vehicle was taken to O'Reilly's and diagnosed with a cylinder #3 misfire. The vehicle was taken to the dealer, who performed an oil change, but after 3,000 miles there was no oil in the engine. The check engine warning light illuminated. The vehicle was taken back to the dealer several times for oil consumption tests, and the spark plugs were replaced; however, the contact was informed that the engine could not be replaced under recall because the engine oil level was full at inspection. The manufacturer was notified of the failure by phone. The failure mileage was approximately 33,000.

Filed Oct 15, 2026 · Engine · AL

On [XXX], my 2020 Kia Soul (2.0L Nu MPI, VIN [XXX], approximately 102,420 miles) suffered total engine failure: complete loss of motive power, stalled and would not restart. This is the exact defect covered by federal recall 21V259000 / Kia SC209 (piston oil rings causing engine damage and stalling). The SC209 recall remedy had already been performed on this vehicle at Kia of Daphne (Daphne, AL) in June 2026. The recall did not prevent the failure. Symptom history matches the defect: the vehicle has burned oil excessively its entire life (oil changed every 3,000 miles; oil like sludge by approximately 2,000 miles) - the textbook piston-ring symptom. Sputtering began June 2026; a spark-plug replacement bought two to three months before total failure. Diagnostic codes at failure: P0304 (cylinder 4 misfire), P219F (cylinder imbalance), P0014 and P0017 (camshaft/crankshaft timing correlation), P1327 (knock sensor) - internal engine and timing damage consistent with the recalled defect. On [XXX], Kia of Daphne inspected the vehicle ([XXX]). The technician found low compression and wrote the failure 'does not have to do with recall campaign sc209A' and is 'not covered under Kia warranty or recall,' quoting $5,855.28 for an engine long block. I dispute this: low compression plus lifelong excessive oil consumption is the classic signature of worn piston oil rings - the exact SC209 defect. The one-sentence dismissal does not address the documented symptom history. Kia corporate cases [XXX] (opened 09/30/2026) and [XXX]; rebuttal submitted 10/07/2026 requesting field-engineer review; no response as of 10/15/2026, cases now closed. Safety: total loss of motive power AFTER the remedy was performed. This post-remedy SC209 failure belongs in the federal safety agency's investigation of Kia recall remedy effectiveness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 14, 2026 · Engine · SC

I am reporting excessive engine oil consumption in my 2018 Kia Soul, VIN [XXX], with over 150,000 miles. The engine consumes approximately 1-2 quarts of oil every 1,000 miles. There are no visible external oil leaks, and the vehicle does not produce visible exhaust smoke. I am concerned that this excessive oil consumption may indicate an internal engine defect and could lead to engine damage or sudden engine failure if the oil level becomes too low . Having to add oil so frequently creates an ongoing risk that the engine could become dangerously low on oil between checks, potentially resulting in engine failure while driving and creating a safety hazard for the driver and other motorists. I contacted Kia America to report the problem and request assistance with diagnosis and engine repair or replacement. Kia reviewed my VIN and stated in writing that there are no applicable oil-consumption recalls, service campaigns, or warranty extensions for my vehicle. Kia also denied my request for goodwill assistance. I am concerned that this problem may affect other Kia Soul owners and believe it warrants further investigation. I am submitting this complaint so that the federal safety agency can document the excessive oil consumption and determine whether further investigation is warranted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 6, 2026 · Engine · OH

Burning oil and piston failure in my 2021 Kia soul. But it’s not the 1 percent under recall. More than just the 1 percent