My 2024 Kia Soul has experienced three serious steering failures while driving since June 2026. The steering system suddenly malfunctioned, causing the steering wheel to become completely locked and leaving me unable to control the vehicle, putting my safety and the safety of other drivers and pedestrians at serious risk. During the last two incidents, the vehicle became completely undrivable and had to be towed to an authorized Kia dealership. During the most recent incident, dashboard warning lights appeared for approximately three seconds before the steering wheel locked completely. The vehicle has been at the dealership since October 10, 2026. Following the first two incidents, Kia replaced the alternator and addressed an overheating steering column control module. During the third incident, Kia diagnosed a battery issue and replaced the battery. Despite multiple repairs involving different components, the same potentially life-threatening steering failure has continued to recur, raising serious concerns about the vehicle's safety and reliability.
Kia Soul overheating problems
170 of the 5,613 owner complaints about the Kia Soul describe engine overheating, most of them for the 2016 model year.
- owner complaints
- 170
- worst model year
- 2016
- typical repair cost reported
- $2,781
- typical mileage
- 108,500
By model year
Often reported together
Check engine light 63Stalling 40Engine failure 38Knocking 26Oil consumption 21Loss of power 18Fire or smoke 18Headlights 8
Trouble codes mentioned
P0420 12P0302 3P050A 2P0300 2P0455 1P0326 1P0303 1P0240 1
What owners say
My 2016 Kia Soul with the 1.6L GDI engine lost power. On 08/21/2026 at 107,547 miles I took it to Grand Kia, 1950 West 104th Avenue, Thornton, Colorado, repair order 137483, service advisor Patricia Palmas. The dealer performed a cylinder compression test and a leak-down test and documented on the repair order that the engine has scored cylinder walls, with cylinder number 3 identified as the affected cylinder. They also performed a rod bearing clearance test, which passed. They pulled down the exhaust to inspect the downstream catalytic converter and recorded that inspection as okay. They noted new spark plugs with no signs of fouling. Despite recording scored cylinder walls on their own repair order, the dealer told me the vehicle was fine and took no further action. No diagnostic trouble code was present. I was not given a written reason for the refusal, no technical assistance or Techline case was opened that I am aware of, and no engine inspection under any campaign was offered. I was charged nothing and sent away with a vehicle that has documented internal engine damage. This vehicle is within the population covered by Kia safety recall SC176 (the federal safety agency campaign 19V120), which covers all 2012-2016 model year Souls with the 1.6L GDI engine. That recall describes a failure mode in which the catalytic converter is damaged by overheating, substrate particles enter the engine combustion chamber, and continuous abnormal combustion results in damage to one or more of the engine's pistons, which can cause connecting rod breakage and puncture the engine block, allowing oil to contact hot exhaust surfaces. The stated remedy includes upgrading the ECU logic, replacing the catalytic converter if damaged, and replacing the engine depending on the extent of damage. Scored cylinder walls on a single cylinder is consistent with the damage mechanism that recall describes. The recall states there are no restrictions on owner eligibility. Nevertheless, no evaluation under SC176
The contact's grandmother owns a 2016 Kia Soul. The contact stated that while his grandmother was driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. The contact stated that due to the failure and the outside temperatures, his grandmother was stuck inside the inoperable vehicle. The contact's grandmother sustained a heat stroke while waiting for assistance. The contact's grandmother was transported to the hospital. The vehicle was taken to Firestone, where DTC: P0420 and P0302 were retrieved. The contact was informed that the codes indicated an engine misfire. While driving to Firestone, the failure reoccurred, and the vehicle stalled. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was towed to the dealer; however, the failure was not duplicated. In addition, the vehicle was repaired under the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); in 2021. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 59,242.
A service campaign/safety recall was issued, necessitating an engine replacement. Bramlett Kia in [XXX], performed this service in late May/early June of 2025. It took them an entire six weeks to do the work. Upon completion of the job, my husband attempted to drive it off their lot, only for the transmission to go out immediately. Kia also replaced the transmission. After this was done, my husband drove the car back to our house in [XXX]. It sat in our garage from June until two weeks ago. My brother has been driving the car between [XXX], and [XXX]. Two nights ago, as he was leaving work, the vehicle started, ran for 30 seconds and made a rumbling sound before breaking down. He restarted the car and started driving it, but the car quickly overheated. As an emergency measure, he drove it to a service shop in [XXX], where it was discovered that the AC compressor and serpentine belt had come loose. This was because the bolts securing the engine were overtightened during the engine replacement in [XXX], and two of them had broken off while the vehicle was in motion, thus allowing the compressor and serpentine belt to loosen. We had the car towed to Cavenaugh Kia in [XXX]. They will not perform the work and say that the vehicle should go back to the dealership in [XXX]. The Alabama dealership says it is not their problem. Kia Customer Affairs also says that because the work was performed just over a year ago, it is no longer covered under warranty. Furthermore, they will not pay to have it towed. I called Gossett Kia in [XXX], where the car was purchased, and they are not sure they will be able to do the work either. I feel so stuck and without recourse in this situation. We are stuck with a [XXX]old car that is undrivable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle is experiencing rod-knock and engine performance issues along with a P0420 code for the catalytic converter. After using a diagnostic tool to retrieve code, a recall was present for the existing code, that explained the exact symptoms my car is experiencing. I have had the car since 2021 and have not received any notification regarding a recall for the engine; it was only after I ran a diagnostic check where I found out there was a past recall for the engine and catalytic converter (SC176). I called KIA customer service, and they explained that the vehicle did not receive the recall, however they could still not uphold the recall work because the vehicle is outside the warranty for the recall (Vehicle Odometer reads 150088), approximately 90 miles over warranty. Only indicator light that illuminated was the check engine light. The recall says the vehicle could overheat and is at risk of a fire hazard. I was not notified of any engine recall for the vehicle since I have owned the vehicle, and I am worried that my daily commuter will present a fire risk.
The vehicle is a 2015 Kia Soul with the 1.6L GDI engine. The check engine light came on solid, and a dealer later confirmed diagnostic trouble code P0420, indicating the catalyst system efficiency is below threshold on bank 1. The catalytic converter and engine are still on the vehicle and available for inspection upon request. This condition matches the defect described in Kia’s SC176 safety recall for 2012–2016 Soul vehicles with the 1.6L GDI engine, in which overheating of the catalytic converter can lead to internal engine damage and even a fire. My concern is that a failing catalytic converter or related engine damage could lead to sudden loss of power, engine failure, or fire while driving, which puts my safety and the safety of others at risk. The problem has been confirmed by an authorized Kia dealer, which documented the solid check engine light and DTC P0420 on a written repair estimate. In that document, the dealer referenced recall SC176Y as the possible applicable recall and noted that it would need to contact Kia for coverage because the vehicle has a branded rebuilt title. To my knowledge, the manufacturer has not yet performed any SC176‑style ECU logic update, compression test, or catalytic converter/engine inspection on this vehicle, and the manufacturer has declined to escalate or review recall coverage for this defect. The check engine light and P0420 code remain the primary warning indicators, and they first appeared shortly before the dealer visit on the repair estimate date.
2021 Kia Soul | VIN: [XXX] | Recall SC336 (the federal safety agency 25V099) | Kia America Case No. XXX DEALER: Team Kia of El Cajon, 541 N. Johnson Ave, El Cajon, CA 92020 SYMPTOMS: Rapid oil consumption, abnormal engine noise, overheating, vehicle stalling at complete stops, difficulty restarting. All symptoms are explicitly documented in SC336 TSB (Rev 6, 10/21/2025) as consequences of defective piston oil rings. DEALER CONDUCT ISSUES: 1. CHARGED $280 DIAGNOSTIC FEE TO PERFORM A RECALL. Owner confirmed open recall on VIN before arrival. Dealer required $280 diagnostic payment as condition of recall service, in violation of 49 U.S.C. 30120. 2. 24-HOUR TSB PROTOCOL VIOLATION. SC336 TSB requires engine vibration inspection no sooner than 24 hours after R/O open date. R/O opened May 16 at 7:38 AM. Inspection report also dated May 16 with no timestamp. If test ran same day, PASS result is invalid under Kia's own guidelines. 3. FAILED TO OPEN REQUIRED TECHLINE CASE. SC336 TSB Page 2 states: if engine noise is present and inspection results in PASS, dealer must open a Techline case. Owner continues to experience engine noise. Dealer has not provided a Techline case number despite two written requests. 4. DEMANDING $2,500 FOR RECALL-RELATED SYMPTOMS. Dealer is attributing stalling and oil consumption to a separate camshaft issue and demanding $2,500 more. SC336 TSB documents that piston ring damage causes cascading engine damage including timing components. 5. OWNER IS [XXX] , drives for Uber. Vehicle out of service 12+ days. Lost income and rental costs incurred. Kia America corporate (Case XXX) has been copied on correspondence but has not responded. Requesting the federal safety agency review of this dealer's SC336 recall compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On the highway, not reaching speed at expected RPM, try increasing power and RPM stops climbing at 3500, and speed decreases suddenly, car starts bucking, check engine light flashing. I pull over, stop, and keep going after several minutes idling with no apparent issue continuing. I take the car to get a computer check of the engine light code, P0420 for catalytic converter efficiency. Take car to dealer, they diagnose the converter as being both melted and clogged, quote me $4200 to replace with OEM part. Go to get second opinion at another service center, they confirm converter diagnosis and additionally diagnose cause as relating to outdated ECU software causing converter overheating, something which was an active recall for Kia Soul vehicles from MY 2012-2016, but only the 1.6L models. My vehicle is a 2.0L model with the exact same issue causing the exact same result, but with no recall, the converter is shot and there is no accountability for replacing the damaged part and updating the faulty software, as well as for missing this faulty software in the first diagnostic.
I reported the issue yesterday, but we have additional information. Here is a timeline of the incident as recorded by the doorbell camera: 2026-05-03 085400 Car parked 101423 Car is already trying to start by itself 101713 Car still starting, starter slowing down 101734 Starter sounds overheated 101740 Starter slows to stop 101835 First visible smoke 102304 Neighbor notices 102338 I was notified 102452 Used extinguisher 102600 Fire out 102744 Called the fire department 103600 Fire department arrives shortly after I have camera videos showing much of the timeline. I cannot upload because they exceed the limits of this form. Well over an hour after the car was driven, the starter engaged. It ran for almost 4 minutes straight as far as I can tell. In the videos we have, you can hear it seize up from the heat. About a minute later, smoke is visible. Had this not been caught in thte timely manner that it was, it would have been devastating. Here is a link to two of the videos. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a safety concern related to the federal safety agency Recall 19V120 involving my Kia Soul. The recall identifies a defect related to catalytic converter overheating, which can lead to engine damage, stalling, and increased risk of fire. My vehicle is currently experiencing an illuminated check engine light and unsafe driving conditions. During service evaluation at Kia of Columbus, I was informed that my vehicle has a catalytic converter blockage contributing to these issues. However, I was also told that my vehicle does not qualify for recall repair because no engine code was detected during diagnostics. This is concerning, as the vehicle is actively exhibiting symptoms consistent with the recall condition, including a confirmed catalytic converter issue and an illuminated malfunction indicator lamp. Despite this, I was denied full recall coverage and instead offered a goodwill repair requiring me to pay 50% of the cost. I believe this situation represents a failure to properly apply recall criteria and raises concerns regarding customer safety, as the vehicle may be at risk for engine failure or fire. I am requesting further review of this matter and investigation into the handling of this recall by the servicing dealership.
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
- Risk
- Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800‑333‑4542. Kia's number for this recall is SC336.
Recall number 25V099000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
- Risk
- A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
- Remedy
- Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC209.
Recall number 21V259000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC200.
Recall number 20V750000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
- Risk
- Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
- Remedy
- Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC176.
Recall number 19V120000 · Recall details
Questions about the Kia Soul overheating
Which Kia Soul years have engine overheating problems?
The model years with the most reports are 2016 (39 complaints), 2015 (36 complaints) and 2014 (29 complaints).
How much does it cost to fix engine overheating on the Kia Soul?
Owners who mentioned a price put the repair at about $2,781 (median of 19 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Kia Soul?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history