Kia Soul engine failure problems

Filed Nov 4, 2026 · Brakes, Engine · OH

As the original owner of this 2016 Kia Soul (approx. 124,000 miles), I am filing this safety and consumer compliance complaint for severe engine failure and a failure of manufacturer recall notification systems. On [XXX], my vehicle experienced severe power loss on the highway and extreme oil consumption. An inspection by an independent repair facility revealed catastrophic engine failure due to piston ring degradation, severe crankcase blow-by, and oil contamination of the exhaust system. The repair shop informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically the federal safety agency Recall 19V‑120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match. On [XXX], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited "too long" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for recalls. I have never received any notification via mail, email, or telephone regarding Recall SC176 or any other engine campaign. Furthermore, within the past two years, I paid out of pocket for major repairs directly related to these exact safety defects (replacing the catalytic converter and two brake lines), yet neither the independent shops nor the dealership flagged these open safety recalls during those services. By blaming the consumer for a lack of communication while failing to provide mandatory notice, the manufacturer is leveraging their own notification breakdown to evade responsibility for a dangerous, defective engine. I request that the federal safety agency investigate Kia's failure to provide proper notification and their refusal to honor safety obligations for a verified class-settlement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Filed Nov 4, 2026 · Engine · OK

The Soul I bought from a Dealership with low miles has nothing wrong with it and I'm very good at maintaining my vehicle. I always check my oil and noticed almost within the first two months of owning that my oil was burning off with no leaks. Ive put a lot of miles on it (about 40K) but I go through a quart of oil every other time I top off my tank. I worked hard to buy this car out right with 60k miles. I love this car, but I know this problem will eventually cause engine failure. The cost to repair the pistons will be more than the car is worth. I was told that this is a normal issue with Kia souls, (by the Kia dealership where I had work done. Two other shops as well). Why isn't it being addressed? I love my Kia soul and hate that this car is basically a lemon.

Filed Nov 2, 2026 · Engine · VT

Sudden engine misfire and stall in major metropolitan area in high traffic. Diagnosis from my mechanic was failed valve and complete loss of compression to 2nd cylinder. Symptomatic of repeat catalytic converter issues leading to engine damage. Catalytic converter has been replaced twice-- once out of pocked and once under extended warranting for SC176/the federal safety agency 19V-120000 at a kia dealership. Engine light turned on just minutes before failure. I am now beyond the extended 150,000 warranty-- engine failed at 167,000.

Filed Nov 2, 2026 · Engine · 66,000 miles · GA

The contact owns a 2021 Kia Soul. The contact stated that on several occasions while stopped at a red light, the engine seized. The manufacturer was notified of the failure. The contact stated that the oil warning light was illuminated. The vehicle was taken to a dealer to be repaired under the federal safety agency Campaign Number: 25V099000 (Engine and Engine Cooling); however, after the dealer diagnosed the vehicle, it was determined that the camshaft needed to be replaced. The dealer refused to perform the recall repair, specifically claiming that the issue was under an engine warranty and not a recall; even though the VIN tool indicated that the VIN was included. The failure mileage was 66,000.

Filed Oct 30, 2026 · Engine · 122,000 miles · AZ

The contact owns a 2016 Kia Soul. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be repaired under Kia Campaign Number: SC176 (Engine Control Unit (ECU) Logic Improvement). A compression test was performed by the dealer, and it was determined that the cylinder compression was low, which indicated an engine failure. However, the dealer determined that only the catalytic converter would be replaced because DTC: P030X was not retrieved. The contact stated that the service campaign repair was not adequate for the failure. The manufacturer was notified of the failure by phone but confirmed the assessment of the dealer. The failure mileage was approximately 122,000.

Filed Oct 30, 2026 · Engine · 51,000 miles · IL

The contact owns a 2021 Kia Soul. The contact stated that while accelerating from a traffic light at 10 MPH, the vehicle lost power and stalled. The vehicle was towed to the residence. The vehicle was later towed from the residence to the dealer. The vehicle was still being diagnosed to determine the cause of the engine failure. However, the dealer stated that the failure was not associated with the piston oil rings. The contact stated that the vehicle was included in a range of vehicle with improperly manufactured oil rings. The failure mileage was approximately 51,000.

Filed Oct 30, 2026 · Engine · TX

My 2022 Kia Soul (VIN: [XXX], ~57,000 miles) is subject to Safety Recall 25V‑099 (SC336) for defective piston oil rings causing rapid oil loss, engine noise, stalling, seizure, and fire. On XXX, my vehicle suffered severe engine rattling and was towed to Kia of Frisco (TX). Technicians physically inspected it and documented two critical findings: 1. The oil pan was completely dry/empty. 2. The engine exhibited heavy carbon buildup in the combustion chamber. The vehicle was 1,000 miles UNDER its maintenance interval, with the previous service done at this same dealership. A dry oil pan and carbon fouling are direct physical proof of defective piston rings allowing oil to burn rapidly. REMEDY FAILURE & FALSE NEGATIVE: Despite documenting a bone-dry oil pan and carbon fouling, the dealership ran Kia's PNSS sound/vibration test, which yielded a false "pass." Based on this false negative, Kia of Frisco and the regional DPSM formally refused on XXX, to authorize recall engine replacement. Instead, they are forcing me to drive this internally damaged, oil-starved, rattling vehicle on public highways for a 1,000-mile oil consumption test. SAFETY HAZARD & AUDIT AQ25001: Ordering a consumer to drive an oil-starved, rattling engine on public roads creates an immediate hazard of high-speed engine failure or fire. Kia Consumer Affairs refuses to transfer calls, leaving me stranded with out-of-pocket rental costs. This directly demonstrates the flaws investigated under the federal safety agency Audit AQ25001 regarding unreliable 25V‑099 recall protocols. I request the federal safety agency investigate Kia for issuing false-pass inspections and forcing consumers to operate severely compromised, fire-risk vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 25, 2026 · Engine · RI

this vehicle was service with a new engine in 2021 by the kia dealer in South Attleboro mass the car began to start loosing power on 10/15/ 2026 it now needs a new engine again I call the kia dealer to see if it had warranted and they said because it has 198 thousand miles the warranted is gone I don't understand how is a new engine last for only 3 years . no explanation after that please I need someone to let me know what is really happening with these Kia"s cause my 2018 also have the same problem and is not because of oil cause it has been service by the kia dealer itself . although I hav notice also that after service my oil will drop easily and I would have to put more oil in it can anyone get back to me now I have two Kias one 2014 and 2018 with engine problem in the same month.

Filed Oct 22, 2026 · Engine · MO

Reason for Dispute & Desired Resolution: I am filing an executive escalation regarding a catastrophic engine failure on my 2020 Kia Soul, which is actively included in the Piston Oil Ring Safety Recall (Campaign SC209). The engine suffered a total structural failure where a rod broke and punctured a hole directly through the engine oil pan. The vehicle is completely undrivable and presents an environmental hazard due to active fluid leakage. Standard Kia Customer Care and Roadside Support lines have officially denied emergency towing assistance and rental car coverage, stating they cannot help. The closest authorized dealership, Kia of Columbia, has an appointment backlog delaying an official inspection until October 29th. I cannot afford the out-of-pocket costs for an hour-long flatbed tow from my home or weeks of upfront rental car fees. As a consumer, I am being penalized and left stranded by a severe manufacturing defect that Kia has legally acknowledged. I demand that Kia’s Executive Resolution Team immediately issue a direct digital dispatch code to authorize a free flatbed tow to the dealership, and establish a direct-billed loaner or rental vehicle (via Enterprise) so that my livelihood is not disrupted while waiting for the scheduled recall repair and engine replacement.

Filed Oct 19, 2026 · Engine, Steering · LA

There are multiple recalls, including total engine failure recall, Kia is refusing to have it towed or reimburse for tow to dealership to fix recalls. I’ve attempted through local dealership and through Kia care corporate. There have been at least 6+ recalls, 3 of which are “urgent”, Kia has failed to repair ANY of them. I’ve already had to pay to have this vehicle towed twice when the engine failure occurred and again when I moved.