The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull and a concussion. The whereabouts of the other driver were unknown. A police report was filed which noted that the guardrail was damaged and in need of repair. The vehicle was towed to an independent tow yard and was deemed a total loss. After the accident, the contact received a recall notice for the federal safety agency Campaign Number: 22V031000(Air Bags) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 120,000.
2017 Kia Soul: airbags did not deploy in a crash
9 of the 273 complaints about the 2017 Kia Soul describe airbags did not deploy in a crash.
- owner complaints
- 9
- of this car's complaints
- 3%
- typical mileage
- 37,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway. NO AIRBAGS DEPLOYED in my KIA OR in the other errant KIA's car! I suffered physical injuries upon impact to the chest and sternum and was removed from the scene by ambulance. Since that awful crash, I have read a number of articles that KIA is in the process of issuing recalls for airbag malfunctions in their cars, beginning with the year 2017. This must be made known and corrected!
Severe front end damage in accident and airbags never deployed on 4/7/2022. Airbag light was never illuminated on the dash. Never received notification of recall before accident. Both driver and passenger taken to emergency room.
Tl* the contact stated they were calling for their parents who own a 2017 kia soul. The contact stated that while their father was driving and attempting to make a left turn when a vehicle two cars in front suddenly stopped causing the vehicle directly in front of them to rear-end the vehicle then bounce and hit their vehicle. The air bags failed to deploy. The passenger received a head and neck injury. Medical attention was needed. A police report was filed. The vehicle was towed. The contact stated that the other vehicle's drove off with no issues. The dealership was not made aware of the issue. The manufacturer was not made aware of the issue. The approximate failur3e mileage was 2.800.
This is the second time that the air bags have not gone off in a crash on this car the first crash was at 55 MPH head on and they didnt go off and the sensors were hit and damaged. Today the car was in another head on crash with injury to the driver and the air bags failed to deploy again this is a major concern as to my wife and I could have been killed due to faulty air bags . In both crashes the vechile was in motion.I will be taken pictures of the car tomorrow. Someone could have died in this crash.
Takata recall my airbags never deployed, the brakes never took effect to make me slide skid or stop. Seatbeat never held me back from slamming into steering wheel.
Tl* the contact owned a 2017 kia soul. While driving at an unknown speed, the contact rear ended another vehicle. The front driver and passenger air bags did not deploy. The contact was injured and received medical attention at a hospital. The contact experienced continuing heath issues, including back and neck injuries and a concussion. A police report was filed. The vehicle was deemed totaled by the insurance company and was towed from the scene. Jenkins kia of gainesville (2810 n main st, gainesville, fl 32609, (352) 815-2555) was contacted and provided the phone number for the manufacturer. The cause of the failure was not determined. The manufacturer provided a case number and stated that tthey would review the case. The manufacturer requested photos and a copy of the police report from the contact. The contact submitted the requested information and the manufacturer acknowledged receipt of the information. The failure mileage was 18,000.
Vin # [xxx] I hit a deer and the air bag never deployed vehicle was totaled. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owned a 2017 kia soul. While driving approximately 45 MPH, the contact's vehicle t-boned another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the neck, shoulders, and back. The contact was transported to the hospital. The vehicle was towed to a towing facility and deemed destroyed. A local dealer was not contacted. The manufacturer was made aware of the failure and opened a case. The VIN was not available. The failure mileage was approximately 12,000.
Related recalls
Air bags
- What is wrong
- Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC226.
Recall number 22V031000 · Recall details
Questions about the 2017 Kia Soul no deployment
Is airbags did not deploy in a crash a common problem on the 2017 Kia Soul?
9 of 273 owner complaints about the 2017 Kia Soul (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2017 Kia Soul?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Kia Soul
Engine failure 80Knocking 63Check engine light 54Stalling 35Oil consumption 33Fire or smoke 13Loss of power 12Misfire 7Overheating 7Won't start 7Jerking 6Won't shift 6Hesitation 5
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