2017 Kia Soul: jerking or lurching

Filed Nov 18, 2025 · DC

The car lurches/judders upon startup and at low speeds. It has been serviced eight times for this issue by two authorized Kia dealers with no resolve.

Filed Jan 13, 2023 · Engine · TN

On the day after Thanksgiving 11/26/22, I was driving this vehicle home via the interstate when it began to decelerate without any warning. I pressed to accelerator and the car began moving slower and slower. I pulled off at the nearest exit and as I was exiting the interstate, the car almost completely stalled on me, idling very rough at the red light. While waiting for the light to turn, the engine light illuminated and began flashing. I live a mile from the interstate but I was able to make it home. I was very nervous because the car jerked and shuddered like it was about to die on me in the middle of the road. The next morning, I took the car next door to my residence and has some diagnostics ran on it. I was told that the car needed new spark plugs and coils. After paying for this service, the car still ran poorly as describe above so I took the car back. I ended up having the car towed to the nearest dealership and it was determined that I needed a completely new engine. I thought to myself "well at least the powertrain is still under warranty since I am the original owner and have kept up with timely maintenance. My warranty was denied due to lack of one missing oil change invoice that was done at the dealership back in 2018 at 18,000 miles. Somehow this missing oil change was missing from the dealership's records as well. I am good at keeping up with the maintenance on my vehicle, especially one that i bought brand new back in 2017 that's still under warranty but somehow, it was still denied. I decided to pay out of pocket to get the car fixed. The cost was over $6300. I picked the car up today 01/12/23. After driving approximately 15 miles, the car began to make a ticking sound at which point the check engine light came on again. Obviously the car is not fixed.

Filed Jan 10, 2023 · Engine · 120,000 miles · NC

The contact owns a 2017 Kia Soul. The contact stated while driving 45 MPH, the vehicle started jerking abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and had the vehicle towed to the residence. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted but offered no additional assistance. The failure mileage was 120,000.

Filed Mar 16, 2022 · Engine · 68,000 miles · NC

The contact owns a 2017 Kia Soul. The contact stated while his girlfriend was driving at 35 MPH, the vehicle started lunging, jerking, and was making abnormal sounds. The vehicle then stalled. There were no warning lights illuminated. The contact's girlfriend was able to veer to the side of the road. The contact's girlfriend was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The independent mechanic referred the contact to the dealer. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the contact had failed to complete an unknown manufacturer product improvement campaign on the vehicle prior to the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.

Filed Aug 14, 2020 · Engine · 48,000 miles · OH

Tl* the contact owns a 2017 kia soul. The contact stated that while driving approximately 65 MPH, the engine jerked and shutoff. The vehicle failed to restart after pulling over to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to the matt castrucci kia dealer located at 3013 mall park dr, dayton, oh 45459, where it was diagnosed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

Filed Jan 19, 2020 · Engine, Fuel system · 15,000 miles · FL

When placed in drive, and gas pedal is depressed the car jerks forward and back and will not accelerate. It shakes the whole car.. Does it if car is cold or hot but seems to happen more when car is not full hot. Unsafe when pulling into traffic.